Revenue River Marketing Reviews

Updated Dec 31, 2020

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4.0
68%
Recommend to a Friend
71%
Approve of CEO
Revenue River Marketing Managing Partner Eric Pratt (no image)
Eric Pratt
42 Ratings
  1. Helpful (2)

    "Hard work pays off"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Revenue Technologist in Golden, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Revenue River Marketing full-time for more than a year

    Pros

    Lots of the reviews here are unfairly negative and I feel the need to speak out as someone who had an incredible experience working for Rev. I came into the company as someone who wanted a change of scenery and the opportunity to grow professionally. Revenue River provides that. The company is gritty, the work is fast-paced and challenging but that is exactly what I wanted. If you want somewhere you put in your 8 hours and be a fly on the wall, this isn't for you. In addition to the technical skills you will learn and opportunity to work on awesome client projects you also get an underlying foundation of how to be an effective leader in an organization. You get a fast paced onboarding to get you up to speed on some really great concepts as well as weekly reviews to better digest what you are learning. This continues every month with an expert facilitator to reinforce and grow these concepts, which is truly amazing. The leadership team is also excellent. They are there because they work hard and have shown to be team players. It might not be traditional on how many of them got to where they are but they thrive as mentors and examples of how to be successful within the agency world. If you are considering working for Rev really think about how you feel during the interview. The style of the company might not be for everyone but if you align and buy in it will pay dividends in your personal and professional growth.

    Cons

    Change is hard. For me the biggest con wasn't the change itself but from the attitude of others about the change. I'm not placing the blame on anyone or any team here just stating it was a morale suck for me personally. Lots of the friction mentioned in other reviews come from this. It takes and open mind and the ability to be flexible to not let this distract from your view of the company and your work. The changes come frequently and can be major and although sometimes you may not agree with what is going on, trust Eric and the rest of the team that they are trying new things to be better and grow, and that they are not trying make your life harder.

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  2. COVID-19
    Helpful (1)

    "Big challenges, lots of support, not for the status quo lovers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Revenue River Marketing full-time for more than 3 years

    Pros

    The purpose of Glassdoor is to see what it's like working somewhere without actually working there yet. That's the flaw of these reviews. You're reading opinions of people who might have drastically different work preferences, opinions, and experiences than you do--in an anonymous format. Take every one of these reviews with a grain of salt. As someone who has been very vocal and engaged at this job, I've always felt mixed feelings when I read another Glassdoor review that came through: both good and bad. I felt like the bad reviews were 10% honest feedback that management is already aware of and working to fix or things they needed to hear to change their minds and admit they were wrong about something. By the time someone complained about pay and processes on Glassdoor, our leadership team had already rolled out standardized, more competitive compensation structures and much more specific services/processes. Complaints made on Glassdoor are usually outdated in 8-12 weeks with how fast this company moves. But I felt like 75% of the negative feedback was from team members who rarely ever spoke up, volunteered to fix issues, or be on a tactical team dedicated to solving problems. Revenue River is not a cookie-cutter job. You are a candidate on the hunt for the right job, not just ANY job. Take responsibility for your career choices, and prioritize what is most important to you in this search. You have power as a candidate to make sure you vibe with the leadership at a company, that you're comfortable in a fast-paced agency setting, and that you're willing to have the ups and downs that come with a high-growth workplace. There are immense pros in this type of setting: working with some of the most talented, experienced, grind-it-out people in the industry, getting to know your coworkers beyond just faces and names on slack, real freedom in your work schedule and style, a ton of job security during a rocky economic time, no one looking over your shoulder, unmatched runway to try new things or be hungry and move up quickly in a job, and opportunity to earn lots of extra money in commissions. I was listened to, challenged, and grew 10x here what I have grown in other jobs. That's because I wanted to work here, and I invested in this company. When I struggled with my mental health during a rocky personal time in my life, our leadership wasn't just amicably nice to me. They gave a real crap about my health, covered for me when I was OOO unexpectedly, took work off my plate, reached out to build relationships with my family, and supported me in a transition to a new role. I always was able to negotiate my salary to what I felt was competitive here. I loved 75% of my clients and actually built real relationships with them. The 25% I didn't love working with, our management genuinely listened to me (even if it took some time) and worked together to reduce my stress or get them under control. I was able to try multiple roles here, and when I was burned out, I gave lots of notice and got nothing but realistic support on my way out, even though there were the unavoidable awkward moments that come with leaving any job. You have to decide what is a 'con' to you and what is a 'pro.' You'll read these reviews and see that some people complain that processes change too much, and that's a con. But what if you love working somewhere where you voice an opinion about seeing that you could do something 2x as efficient if the process was slightly different? And you actually are heard and get to make a recommendation on how it should change immediately? Then maybe that's a pro to you. If you want to know what it's like to work here, interview here. Ask your questions. Do your homework. Discover and hold your own boundaries. Talk to the team and the clients. Then decide if this is the right type of culture, pace, subject matter, structure, etc. for YOUR career. Don't leave it all up to opinions on a website from people who worked there at a chaotic 6-month period when there was massive change coming from every angle during a pandemic when the wheels were falling off our bus from how much new business we were getting. Revenue River is a fantastic place to work for those who are confident in their skills, comfortable having hard conversations without backing down, and eager to grow without 100% expectations all the time. But what you see is often what you get here. If you don't love the vibes in your interview process, it's okay to pass and accept that it's not the right fit.

    Cons

    I was completely honest in both my exit interview and my conversations with leadership on my way out, and they're perfectly aware of what I think are cons. Actually, most of my main cons are already being addressed. Things like commission are now standardized, documented, and available to everyone. Keep that up! Capacity issues aren't solved 100%, but I hope it continues to be a priority to get work-life balance back to a normal level for the most stretched roles at the agency. The attitudes around all of this change start to feel like they're shifting from defensive to acceptance and focus on moving forward/refinement. I personally knew I wasn't in a place in my career where I wanted a ton more change. 2021 will be a year of refinement for Revenue River. There is so, so much change happening right now, and they are working to make the dust settle at this moment. I feel that the WHOLE team has been slightly reactive at the tail end of this year and is in a place of defensiveness right now, but I also understand how we got there after a bananas year. Eric has a very strong personality, and sometimes I didn't stop him to clarify when something rubbed me the wrong way for whatever reason in the moment. He's learning to lean on his new VP of Operations more and release some responsibility because he's largely been the main leader for Revenue River for a long time, and I know his head probably needs a break to help him not act from a place of defensiveness as often as he has this fall. Because underneath an intial tough exterior, he's actually unbelievably supportive and just wants to make his team happy. He just wants to work together to kick butt, and as he allows his leadership team to peel more pressure off of him this year by sharing responsibility, that will shine through more. You'll see many sides of him and all of the leaders there, and you'll have to learn to navigate that visibility. Sometimes not their best sides. But they didn't always see the best side of me, so...that's life in a transparent workplace. Eric is working on refining and leveling-up his approach to leadership just the rest of the agency, and that's going to mean sometimes he gets a little defensive or exaggerates an assumption for effect instead of just taking a step back to listen to the other person fully. But again, I see him growing through that and trying hard. I hope if I ever lead a company, people see me working on improving myself just as much as they see me mess up, too. An additional, temporary con is that I wish that Revenue River would have handled the response to Covid safety just slightly differently: by enforcing masks in the office. I personally have lost family members from this virus, and it surprised me that we put signs up requiring masks but didn't actually use them inside. I would love to see more team members feel safe coming back to the office if we wore masks so that I could see them all again! I know Covid is unfair. I would never expect my employer to fix a pandemic or follow ever-changing guidelines to perfection. Ever. I know your intent is to keep the office culture feeling somewhat normal during a really painful time to be a human. But let's follow-through with the guidelines we say we're following like we do in all other areas of say-do and show we're in the fight against something nasty we all hate.

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  3. "Excellent Opportunity & Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revenue River Marketing full-time for more than a year

    Pros

    My experience at Rev Riv is that leadership 100% has your back if you put in the effort. I've learned an incredible amount in a relatively short time primarily through the generosity and direct feedback of others. There aren't theoretical pep talks here, the culture is built through actions that support your team and taking pride in delivering a better service than other agencies. To be clear, I'm very skeptical by nature. Have been burnt by employers in the past who present themselves/company culture a certain way only to find a few weeks into the job the reality being very different. This has not been the case during my employment at Rev Riv. And it's not to say that everything is always smooth and easy - but it's always human, and successful YOY growth is hard work. If you're looking for a place that challenges you to be better as both a person and a professional - you'll have true job satisfaction at Revenue River.

    Cons

    Typical growing pains can be expected.

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  4. Helpful (9)

    "Mixed Feelings"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategist 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Revenue River Marketing full-time

    Pros

    The office is a warm and welcoming place. You can easily make friends and will not find itchy corporate guidelines here. People do care about each other and they really do try to make it fun.

    Cons

    It's up to you to be resourceful and independently advance yourself. Unless you are very early on in your career, you will not find mentorship and likely will have comparable or more experience than most of the leadership team. They're all smart folks, but because it's a collaborative peer environment it means very little career advancement. Prepare for heavy micromanagement (time tracking on top of obsessive calendar checks from peer leadership). Like true marketers, this was spun as a solution to client churn. Consequently, employee churn has been the overwhelming result. There is thoughtful intent in the choice of training that is engrained in the company's values but it has evolved into a very culty-like expectation in culture.

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  5. COVID-19
    Helpful (4)

    "Awesome place to work for about 1 year."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Services in Lakewood, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Revenue River Marketing full-time for more than a year

    Pros

    Tons of opportunity across different industries and tons of different projects you can have a hand in. You will learn a crazy amount while you are here and will be challenged in so many different ways that will help you grow. You will be a far more talented, more experienced, tougher, and thicker-skinned person because you have worked at Rev. You have tons of opportunity to learn and grow here if you have the right mindset and dedication. Lots of autonomy, if you like that. Your coworkers will be some of the coolest and most talented people you've ever worked with. You'll walk in and instantly make friends. Everyone is genuinely so willing to help one another and support each other and the camaraderie is awesome. Upper management is flawed but they genuinely want to help. They're the hardest working people at the agency who have been here the longest. They've been through the ringer at Revenue River, and as a result, care about the company very deeply and will help wherever they can. The CEO can be a really cool guy and great mentor. He's insanely talented, persuasive, and motivating. He is extremely devoted to the agency. He really wants to give everyone opportunity for growth because he cares about his people and wishes so bad that he could give everyone what they want. The company is also growing incredibly fast and produces some awesome work. They restructure a lot, which can be really hard. But the company is going in a great direction, if you want to be a part of it. There are lots of up and downs though, but I believe it's trending upward. Just be ready for the ride!

    Cons

    Your first year here will be awesome and full of growth and hope. But I don't see this as a great place to grow your career long-term (most people quit after about 2 years) Management gaslights a lot. Like, you'll bring up a concern or fear, or they'll address some negative Glassdoor reviews in the agency-wide meeting, but basically make every excuse or give any explanation on why it's wrong or invalid. Because of this, it is often too intimidating of an environment to bring up your concerns or critiques. The CEO can be quite emotional. I've witnessed him on multiple occasions reprimand people for asking questions during sales handoff meetings. He says it's because he wants to push you, or saw it as an opportunity for coaching, or wants you to get tougher skin. Which can be valid, but a lot of people disagree with this approach. Knowing his background and what he's been through and what it took for him to get where he is, it makes sense that he wouldn't want to sugar coat anything and be really hard sometimes. His loyal management will say something like, "He only yells at you if he really loves you," or ask that you "extend him some grace" because of the pressure he's under. Within a few months, you'll know who is in the unspoken inner circle is at the top. But to be fair, all companies have that. LOTS of growing pains, but that's to be expected. I don't agree with how they've handled Covid. They don't wear masks at the office, and you can literally see on camera that they're not socially distancing. They cram 10 people into a small conference room/basement with no masks, and they sit next to each other. There are signs on every entrance with all these protocols they are "enforcing" but it's not real. And when people would wear masks at the office, some people will tease you about it.

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  6. Helpful (5)

    "proceed with caution"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Revenue River Marketing full-time

    Pros

    It is my duty to begin by saying that employees have been asked to leave a review during their 1st few months on the job..... that must inflate the ratings here as I too had a more positive outlook when I 1st started. Leadership is receptive to you jumping in how you see fit with projects.. its easy to find likeminded people & dedicated, hard working employees work there

    Cons

    t.l.d.r, consider going elsewhere if you are looking for a professional workplace where people dont react emotionally to feedback or boundaries and where you are listened to & get paid what you deserve. The c.e.o has a very strong personality so you need to be tough.. Upper leadership is cliquey and they take things personally..... us versus them mentality. Pay is under market value and new titles and raises appear to be based on favoritism or random at best.. underappreciated employees causes a constant churn.. micromanagement up over time & theres a misunderstanding of worklife balance.. Change comes every few months which is tiresome..

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  7. Helpful (10)

    "Stepping stone for better opportunities elsewhere"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Revenue River Marketing full-time

    Pros

    Used to be an awesome place to work with a great culture, but NOT anymore. It changed a lot the past year. Pros: You can bring your dog in office. You can easily change departments within the agency.

    Cons

    They want to grow and expand but have no clue how or what to do. All they know is that they want to expand. They have now a "flat management" structure with "no-managers and no-directors", but still have some at the top, go figure. At least do not expect to get a promotion. Dead end job. Are transparent only when numbers are good. Unlimited PTOs only if you are taking less than 3 weeks, so it's a scam. Workplace intimidation. No real-leaders. They do not accept responsibility for anything that goes wrong. If you are a yes-man, this place will be perfect for you.

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  8. Helpful (5)

    "Low Pay and Low Morale"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Strategist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Revenue River Marketing full-time for less than a year

    Pros

    Opportunities to work with diverse industries and clients. Many sales and marketing tools available to learn and experiment. Friendly and helpful co-workers to navigate you through the agency experience.

    Cons

    Stagnant pay and long hours. Lack of clarity around projects. Clients expectations are wildly inflated. Constant changes in policies and processes. Micromanagement of everyone's activities during work and after hours. Hot-tempered CEO who yells, harasses, and belittles employees. Bullying culture that alienates anyone who doesn't dedicate his or her life to the company's extroversions.

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  9. Helpful (1)

    "Positive life changing experience if you're up for putting in the work."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ui\Ux Designer in Littleton, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revenue River Marketing full-time for more than a year

    Pros

    - You WILL gain a ton of experience in a variety of markets in industries in a short period of time. - Supporting mentors and leadership execs. - Consistently practicing your craft in your dedicated field, and overlap knowledge of closely related fields. -It's not the job, Rev makes sure to train you to be a better all around human. -Forces you to perform at your best.

    Cons

    -Long hours -Can easily get lost in the whirlwind if not mindful

  10. "Motivational & Fast Pace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - User Experience Designer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revenue River Marketing full-time for less than a year

    Pros

    Revenue River is a place that breeds constant growth and evolution. The team is made up of so many experts within their given fields which inspires you to hone your craft and always be looking for ways to improve your process to execute for your clients. It is fast paced and results driven so it is not for people who are not self motived or satisfied with the status quo.

    Cons

    There are a lot of moving pieces which can feel chaotic. Luckily there are systems in place to really focus on organization and prioritization to bring order to the madness.

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