Reward Gateway Reviews | Glassdoor

Reward Gateway Reviews

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Found 142 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
88%
Recommend to a Friend
90%
Approve of CEO
Reward Gateway CEO Doug Butler
Doug Butler
20 Ratings
Pros
  • "Reward Gateway is a genuinely cracking place to work(in 23 reviews)

  • "It's fast paced and there's always something new to learn(in 12 reviews)

Cons
  • "It's so fast paced that sometimes you don't have time to think(in 10 reviews)

  • "We have a supportive management team who don't want people to be unhappy, own it and speak up, if no-one knows there is a problem nothing will change(in 6 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    Best Decision I Ever Made

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time

    Pros

    The company lives and breathes its mission and company values. Everyone in the office not only cares about their own role but understands the importance of their peer's work. All employees are seen as equal and the company really encourages the value of "speak up". I truly love coming to work every day and love what this company stands for. I always feel supported and encouraged by the team and management. When I took...

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    Cons

    I honestly can't think of any

    Advice to Management

    Keep doing what you're doing :)

    Reward Gateway Response

    March 15, 2018

    Hi, it's Doug here. Well, I can't really say much other than thank you and I am very happy that your RG journey is going well. You say joining RG is the best decision you have ever made, so we must have made a very good decision ourselves since alignment with the business is critical ...

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  2. Sales

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway

    Pros

    The people at RG are genuine and want you to succeed. Incredible benefits package and an employee share plan that brings everyone together for one goal.

    Cons

    Branching out to the US has been challenging but the company is in a place where the team is set up for success

    Reward Gateway Response

    August 14, 2017Group Reward Director

    Thank you for your kind words about the company, it's so good to hear that you feel supported and taken care of through our benefits and share plan. You are true that moving into a new market is and can be challenging, but I agree that the new US team is set up for success and I'm ...

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  3. Helpful (3)

    Truly tries to be the best

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time for more than 2 years

    Pros

    - Company treats and communicates employees with top priority, really have never seen a place do it the way RG does - Open and flexible work culture that integrates with you - Strong potential to grow career, skills, and responsibilities - Amazing perks and benefits, really trying to be an industry leader here - Always innovating product and adjusting to markets

    Cons

    - Things change fast, be ready for it and don't be complacent - Training and development can probably use a bit of an overhaul especially for existing employees and managers - If you can't adapt, might not be the best place for you

    Advice to Management

    Make sure that you are always looking to grow and develop current employees/leavers before looking to bring someone new in.

    Reward Gateway Response

    May 6, 2016CEO

    Hello! Glenn here, over in Boston at the moment. Thanks so much for taking time to write the review on Glassdoor, I'm really grateful. It's great that you appreciate Debra's recent work on the benefits review and can see we're really trying to be world class there. The HR team ...

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  4. Helpful (5)

    My experience so far at Asperity has been top-notch, and I'm excited for what lies ahead

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway

    Pros

    -Great career advancement -Inspiring and approachable CEO, with a lot of heart and passion -Friendly, warm leaders and staff -Passion is in the air -Excellent culture - rooted in transparency, integrity, hard work, innovation, and fun -Nimble workforce, bureaucracy really doesn't exist at Asperity -Belief in technology - we all have Mac's and are encouraged to try new software -Ownership in responsibilities...

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    Cons

    -Because we move so fast, clarity on what we should be focusing on is often unclear -Growing pains of a company expanding rapidly and scaling internationally do exist, however they are quickly addressed -The workforce is quite young, which can sometimes feel too relaxed and exclusionary -No drinks provided at the office, other than soda, and no snacks are provided -Sometimes offices outside of London are not taken...

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    Advice to Management

    Think globally, and keep communications strong.

    Reward Gateway Response

    September 17, 2013Group People Director

    Hi Thanks for posting. I'm really pleased that you are loving your job so much. I'm assuming you're not in London or Sydney - contact me directly with your ideas around your "cons" and we'll see what we can work out! Tracy

  5. Helpful (4)

    Great Company, Great Career Opportunity, Great Time!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time

    Pros

    An established business, great program and a culture that allows you to develop while having a great time. Avoids all the corporate "smoke and mirrors" and what you see is exactly what you get. The management genuinely cares about your progress and success. From one-on-one interaction with the CEO to working directly with the account managers you never question where you stand or what direction the company is going....

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    Cons

    Tough market because completely challenges what the perceived value of a discount program is within the United States. If you want to succeed - you need to put in the hard work to do so. (weak con - but that is pretty much it)

    Advice to Management

    Keep doing what you are doing - stay transparent. This company is going to continue to grow fast and success is going to come quickly. Don't let it change the awesome culture!

    Reward Gateway Response

    September 17, 2013Group People Director

    Hey Thanks for taking the time to post on Glassdoor. I'm glad you're enjoying your new role and appreciate our real open and honest culture. Love the fact you love it too! Tracy

  6. Helpful (3)

    Not your average 9-5. It's a challenge, but I love working here!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time for more than 4 years

    Pros

    Great career opportunities, including international secondments Employee Share Scheme Encouraged to develop and given the support to do so The people are great - really fun, young team. We work hard, play hard! Everyone is very ambitious and really wants to succeed. One of a kind CEO - very inspiring.

    Cons

    Internal communications have been a problem in the past but we've put lots of measures in place to make this better now. We're definitely getting there!

    Advice to Management

    Keep being open and honest

    Reward Gateway Response

    September 17, 2013Group People Director

    Thanks for posting to the outside world!! Communication across 3 continents will always be a challenge - we just all need to be flexible and make the effort to reach out - and respond! You do a great job in promoting great comms Thanks!

  7. Helpful (4)

    Fast paced work for a world class company; for people who want to be proud of what they are part of!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - National Account Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Reward Gateway full-time for more than 2 years

    Pros

    Opportunity Asperity has a proven success in the UK and Australia and is now in the US. It is such an exciting time for us as a company and for any employee who is part of this. Management/ Leadership The management and leadership are inspiring, ambitious and hard working. This drip feeds into the whole company and a culture has been born. There is a tendency to give employees a large amount of freedom with their...

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    Cons

    Asperity is growing rapidly; the future is unclear in terms of expansion and job opportunities. All we know is that it is going to be positive and it is going to be big! Lots of people would not see this as a con but it means you need to be dynamic, adaptable and passionate - willing to take on new responsibilities and think for yourself a large majority of the time. For me this is actually a pro but it is not for everyone...

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    Advice to Management

    Stay open in your communications and plans for the business. We've got an exciting time ahead. Also - buy more Diet Coke :).

    Reward Gateway Response

    March 17, 2013Group People Director

    Thanks for your feedback - I believe there's diet coke, homemade beer and lots of sweeties there now?! Tracy

  8. Great place to work!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reward Gateway full-time for more than 2 years

    Pros

    Fantastic team culture Best boss ever Leadership team are excellent Great office (especially the office manager) Amazing benefits offering Good salary Open and honest culture - was never afraid to speak up

    Cons

    The culture has changed as the business has grown - can be a bit disjointed and cliquey at times Tough progression internally - not all roles have a clear path in front of them Seen an increase of the amount of red tape over the last year or so

    Advice to Management

    The business has grown, and some of the policies and procedures need to grow with the business.

    Reward Gateway Response

    January 29, 2019

    Hi it’s Doug here. First of I’m sorry for the late reply. We didn’t receive an alert on your review, but I am happy to respond now. You’ve said mostly very positive things and I am grateful, but mostly pleased that your experience with Reward Gateway was so positive for as long ...

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  9. Helpful (3)

    My 2nd anniversary in RG

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scrum Master in Plovdiv
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time for more than 2 years

    Pros

    Today is my 2nd anniversary in RG and I want to share some thought with the Leadership Team. For the past 2 years I’ve gained experience and skills in arias I never imagined I could do before. So I am grateful, especially to Sevil Rahimova - my manager, who has the patience and persistence, and, most of all, the right approach, to change my vision in some ways finding me in areas previously incomprehensible to me....

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    Cons

    There are not good enough managers within the company.

    Advice to Management

    It's really good to have such examples as Sevil when it's about people management, but would be great if more and more mangers within RG take the good example and maki it part of their own practice. RG need more managers like Sevil, because people leave not the company, but their managers on first place.

  10. Helpful (2)

    A wonderful first year at a wonderful company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Success Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time for more than 2 years

    Pros

    It's very easy for anyone to say that they love their job, especially when they are getting paid, but I think it's really difficult to be able to genuinely mean it. I've always described myself as a kind of 'dogs trust' employee, in the sense that I felt I had been massively mistreated in the past, and my interest in working at Reward Gateway came not only due to the desire to help other people in my situation, but to...

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    Cons

    Occasionally the workload can be a little much, but that's the price to pay for success in any career path.

    Reward Gateway Response

    October 23, 2018

    Hi it’s Doug here. Wow! What can I say to that other than I am thrilled and genuinely moved by your positive comments. As you know Reward Gateway does value its employees, and seeks to achieve its Mission of making the world a better place to work both in our own company, and ...

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Found 142 reviews