Reynolds American Reviews

Cons

Low opportunity for advancement, lack of accountability

Cons

-Work life balance is still a little rough however they are making strides to help with this.

Cons

A lot of employees have been working there for 15+ years. They are not open to change or progressive advice.

Poor work/life balance

Lack of individual responsibility

Cons

Always having a new directive to meet even before the previous one was met. Workload is stressful and unbearable especially for new hires who haven't even learned the position yet. Their is no comradery on the team and everyone is for themselves for the most part. Coming from SFNTC this wasn't the culture at all and it's disheartening.

Cons

Micromanaged and always hiring to replace you. If you don't go by the book, they will throw you out. Work in gas stations and horrible convenience stores. Merchandising tobacco on a dirty floor and store.

Cons

A lot of supervisors that are always look over your back. They are everywhere throughout this place.

Cons

Exposure to cigarette smoke, especially in R&D.

Cons

They constantly use a "promotion" over your head to encourage you to work harder but promotions are few and far between. Management was constantly changing so you were always having to build a relationship and prove yourself to a new manager to get a good yearly review. I personally had 3 different managers in 5 years and 3 different Regional Directors. You do something one way then another manager comes in and "prefers" it another way. Job depends strongly on the manager. After the acquisition of Lorillard they doubled the work load for employees. The amount of work you have to do to get a promotion (which you WILL have to relocate to) compared to the pay raise you get is crazy. You could just find another job if you wanted the pay increase.

Cons

The layoff threat is real. All it takes is someone at the top to decide they can save a buck and you will be gone. They will replace you with temp workers from Debbie's or whatever service they use nowadays. Also, don't even bring up a union. After a vote that was very close to bringing in a union, they laid off the whole primary department along with many machine operators and mechanics. Didn't matter which way you voted or who you supported. They don't care about employees anymore. They spend ungodly amounts of money making propaganda films to sway you toward their way of thinking. The pay is much less now. They hire you in at $10 less an hour than what it used to be. You will be working along side of people making much more than you doing the same jobs. If you are a substandard employee they seem to treat you better than if you are a hard worker. Some supervisors hover over you like vultures. It is kind of comical. There is the good 'ol boy network also, although it's probably not as bad now as it used to be.

Cons

Our CRM software, 'Falcon' was possibly developed by terrorists to torture us... Just kidding, but the IT support is a great resource and they have always fixed any issue that I have experienced.
All accounts are not necessarily environments that are conducive for business.
It can be stressful and difficult to manage everything all the time, but utilize all the resources provided by the company (and especially a good DM or mentor) and you will achieve your goals and be able take your success to the bank... literally!
It is difficult to get promoted, even with hard work and constantly thriving to grow your area
You will make a sincere effort to be viewed as a credible business advisor to all your accounts, but some will always refer to you as the "coupon guy" or they just won't have the motivation or ability to work with you to further develop their business.
The amount of work required just to deal with a price change of under $1 is frustrating
Getting placed in an undesirable territory will make it a tough road ahead, but it will build character and make you a stronger individual.