Reynolds American Reviews

Pros

Great company with many growth opportunities!

Cons

NC location leaves a bit to be desired.

Pros

Lot of opportunities to work in all areas of finance

Cons

Not many examples to share

Pros

Parental leave is great except when you have to cover for your colleagues during the 16 week leave of absence

Cons

Constant change of direction. Lack of formalized onboarding for new hires. Opportunities for advancement have dwindled as majority of director level and above openings go to international or external hires. Operations culture is horrible and I blame our EVP for that. We have to jump immediately on any issue the Ops EVP raises, even if it’s a moronic request and your saddled with real work that impacts the bottom line. His leadership style is atrocious and all his underlings are nothing but “yes” people. And he can stop with telling us not to “bitch and moan”…his exact words on multiple occasions.

Pros

Open, collaborative, welcoming environment with a lot of smart, capable people. Lots of opportunities for continuous learning. Challenging career that is never boring. Fast moving, ethical, sound science. Excellent benefits.

Cons

Scientists are not valued now that BAT has taken control. It's not possible to progress along the technical path, as the glass ceiling is hit early in career. The only way to progress is to move into management, further diluting what used to be a strong scientific knowledge base and capability. Future reliance will be on external consultants and contractors with no vested interest in the company. Diversity and Inclusion is great until it swings to overlooking more capable people in favor of "making the percentages look good". Short sited goals will cripple the science which is so important in moving the company to a strategically strong future beyond tobacco, beyond nicotine.

Pros

PTO, 401k Match, Paid Family leave, phone and internet reimbursement, local teams, company car when used for 200+ personal miles per month.

Cons

Let’s start this by stating I had a great career at RAI. Made lasting friendships with multiple people at different levels and locations in this organization. People need to get over the fact most employees are a number at this place - it’s pretty much the same at any other company larger than 500 people. The TM role is what you make it. Not a difficult role (30-35 hrs per week). The hardest part is staying motivated to go into gas stations and smoke shops day after day. Another part of the job that absolutely sucks is covering vacant assignments; a constant additional workload that you receive very very little credit for. The pay needs to increase about 10% for anyone with 5+ years experience, anytime there is a new starting wage the senior tm wage needs to adjust accordingly. The stress of the job is relative to who your direct manager is - mine was great, but there is a major inconsistency between divisions, regions, and sales areas. The TM role is likely not a great fit unless it is your first job out of college - even then I’d consider other options first.

Pros

Great company benefits, great colleagues, generally has been a great company to work for until BAT took over.

Cons

Since BAT took over the previous company value of "work, life, balance" is gone. The Last restructure was brutal. Statements made about it being a global restructure where false. Most of the cuts were "made in America" (their top earning global entity). The new parent company has no empathy. We all waited 6 months to find out our fate and no one was motivated. Instead of inspiring workers to achieve high standards they created a "swinging door" mentality. Those of us left are now cleaning up the mess from colleagues who embraced this call coverage strategy with no intention of working until they discovered their fate.

Pros

We are going through a tough transition, however leadership intentions are in the right place. Reynolds cares about your development through our various training efforts. They show they care about your family through flexible work schedules, paid parental leave and more.

Cons

Workload is still very high, however the leadership is aware and are making efforts to improve the balance.

Pros

Fair pay for all employees

Cons

Union environment not challenged by management

Pros

Vehicle, Pay is “ok”, benefits even though you have no time to use them.

Cons

Where to even begin… I am honestly sad at what this company has come to. I took this job for its values. It cared greatly about its people, their health, and their families. It is no longer that. We are working under a “Reynolds First” moto, and that spills into everything else. You are expected at 100% at everything you do, and that is very hard to do for a company who makes it very clear you are nothing but a number to them. We are working long days and hours to just make our coverage, and aren’t even able to utilize our vacations. The stress and toll this job has taken on so many people is unbelievable. I used to be proud to work here and how I’m honestly embarrassed I still do.

Pros

Good pay and good benefits

Cons

Top Management cleared out all of the old management. Shrinking company overall.