Reynolds American Reviews
Updated May 20, 2022
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Found 1,291 of over 1,346 reviews
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Top Review Highlights by Sentiment
- "Luckily I have a good manager but I know a lot of colleagues that weren't as fortunate." (in 53 reviews)
- "Upper management is clueless, greedy, they figure out a way to pay you less for a crushing level of work." (in 31 reviews)
Ratings by Demographics
This rating reflects the overall rating of Reynolds American and is not affected by filters.
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- Current Employee★★★★★Featured Review
Pros
Reynolds American offers a work environment that is both rewarding and challenging. Aside from a strong, recession-proof portfolio of brands, the organization has some of the most talented people that I've had the pleasure of working with. If you're mobile, you'll have the opportunity to work in several markets to expand your knowledge of how the business operates while developing your leadership skills. If not, you are still offered a vast majority of opportunities to develop and learn within your current geography that contributes to your professional growth. Regarding benefits, Reynolds offers a top notch 401K match program, paid Parental Leave for new parents, lucrative salary structure, Tuition Reimbursement and a wide range of other benefits to support your personal and professional well-being. I'm exceptionally proud of the efforts brought forward to highlight Diversity and Inclusion as a major topic within all headline presentations. Although we still have a way to go, we are certainly making strong strides in the right direction.
Cons
Reynolds has strong ambitions to achieve market leadership in the US as do I. 2021 was a year of very strong commercial results which is truly something to be proud of, however, somewhere along the way, there was a noticeable impact to the culture. Based on recent commitments and discussions from national town hall meetings, I feel confident that the organization has put concrete plans in place to find the right balance between hyper-strategic commercial plans and a heightened focus on how we invest in our people. I look forward to seeing our plans come to fruition in 2022.
When you join Reynolds American, you join a team of remarkable people. We appreciate your review.
- Current Employee, more than 5 years★★★★★
Pros
Strategic Direction for future of Reynolds
Cons
Challenging work life balance compared to previous
Reynolds American Response
Reynolds American Team
We appreciate your review. At Reynolds American, we have a long history of supporting the communities in which we operate. We will continue to focus on doing the right thing to reduce the health impact of our business and building a sustainable enterprise.
- Current Employee★★★★★
Pros
I used to love going to work.
Cons
Things have changed so much
- Current Employee, more than 1 year★★★★★
Inexperienced BAT Management with little respect for the US market or their employees
RecommendCEO ApprovalBusiness OutlookPros
-Development Opportunities -401K match and various employee perks
Cons
-Company Culture -Work Life Balance -Lack of Transparency
Continue readingReynolds American Response
Reynolds American Team
We appreciate your review. Please know, we use all of our employees' feedback to help us shape and improve our processes with the end goal of making the company a better place to work.
- Current Employee, more than 3 years★★★★★
Pros
The people are the biggest pro of the organization
Cons
Higher ups don't seem to realize the challenges the field faces
Reynolds American Response
Reynolds American Team
We're happy to hear about your positive experience with your coworkers. It's nice to hear when we get it right.
- Current Employee, more than 5 years★★★★★
Pros
The peers you work with are amazing and helpful. The benefit coverage was standard for a global company. On-site cafeterias and gyms are nice perks.
Cons
Managers do not listen to their employees, at all. Decisions are made from the top with little thought given to how it will affect the employees direct it. It’s a global company and all they care about is the bottom line, period. This isn’t the Reynolds your mom and dad worked at, it’s way different. They have constant layoffs and burn out their employees by increasing workloads that are just not realistic. They aren’t keeping up with the modern work structure by forcing employees back into the office. Promotions won’t happen here unless you are in good with someone, I was told that my first week and it’s been proven true. They aren’t as diverse as they could be but say they are working on it.
Continue readingReynolds American Response
Reynolds American Team
Thank you for your review. Many of our employees are able to take advantage of our hybrid working policy. We’re always working to improve, and your feedback will help us do that.
- Former Employee, more than 10 years★★★★★
Pros
The usual. See all previous reviews.
Cons
I left in 2019, but you could see the beginning of drastic change coming for the worse. The reviews I have read over the past 2.5 years have described a once great Company in self destruction melt down from within.
Continue readingReynolds American Response
Reynolds American Team
Thank you for taking the time to share your comments with us. We’re always working to improve.
- Current Employee, more than 1 year★★★★★
Pros
Flexibility Pay Scheduling Car Independence
Cons
No cons to share really
Reynolds American Response
Reynolds American Team
We pride ourselves on offering a robust benefits package to our employees. Thank you for acknowledging the things we do well.
- Former Employee, more than 1 year★★★★★
Pros
Great salary Great benefits Great office space
Cons
Not in a good city, pretty boring unless you like beer Very ambiguous, not great for recent grads with no experience Your success depends on your manager and if they’re willing to stand up for you
Reynolds American Response
Reynolds American Team
We appreciate your review. Our Global Graduate Program offers the learning, pace and rewards that only come from working in a competitive business that is transforming an industry. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success.
- Former Employee, more than 1 year★★★★★
Pros
They pay more than other local businesses.
Cons
Everyone seems to be there for the money (because no one really WANTS to work for a tobacco company), and the culture reflects that.
Reynolds American Response
Reynolds American Team
Your feedback regarding Reynolds American benefits is appreciated. We pride ourselves on offering a robust benefits package to our employees.
Reynolds American Reviews FAQs
Reynolds American has an overall rating of 2.3 out of 5, based on over 1,346 reviews left anonymously by employees. 24% of employees would recommend working at Reynolds American to a friend and 25% have a positive outlook for the business. This rating has decreased by -20% over the last 12 months.
24% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Reynolds American 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Reynolds American to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.
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