Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated May 4, 2017
61 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Debra A. Crew
2 Ratings

61 Employee Reviews

Sort: Popular Rating Date

Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 39 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 68 reviews)

Cons
More Pros and Cons

  1. "Contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Contractor in Winston-Salem, NC
    Current Employee - Independent Contractor in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (Less than a year)

    Pros

    Plenty of work on my project. Some people have signed up for a 6-month contact and stayed on for several years.

    Cons

    Security cameras everywhere; badge in at every door, every turn (or so it seems)


  2. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Draper, UT
    Former Employee - Territory Manager in Draper, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Reynolds American full-time (More than a year)

    Pros

    People in Utah have a tough time figuring out what's going on, so you can basically do whatever you want and get away with it for a long time.

    Cons

    People in Utah can't figure out what's going on and have a really tough time promoting people. If you're placed in Utah, pack your bags and leave asap.

    Advice to Management

    Figure out how to promote people who deserve it. Don't hold people back when because certainan managers should never have been in the position they are in.


  3. Helpful (1)

    "Favortism comes first"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operator in Tobaccoville, NC
    Current Employee - Operator in Tobaccoville, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Reynolds American full-time

    Pros

    The pay is good. But you pay back with all your free time.

    Cons

    No matter your degree or practical experience will get you ahead in this company. It is all about who you know. Any review stating otherwise, is one of the chosen few.

    Advice to Management

    No matter how much you pay; it is not enough for a single parent to miss time with their children in order to work 7 days a week now (for over a year) simply because management doesn't know how to run a department. I know 10 people right now planning to quit within 3 months. I am one.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Great salary but working there is like stepping back in time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - R&D in Winston-Salem, NC
    Former Employee - R&D in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Reynolds American full-time (More than a year)

    Pros

    Great pay and good benefits. If you don't want to work hard and get by then this is the place for you.

    Cons

    Smoking in the building in all hallways. Changed room titles from conference rooms to training rooms to allow smoking. Smoking eclipse heat not burn cigarettes reek worse than real cigarettes and smell like wet smoldering paper. 85% of everyone in a meeting is smoking and by the end you are in a cloud and hardly able to find the door. You go home smelling like smoke everyday. You don't feel like you are contributing to the well being of society because your focus is to produce a product that provides nothing to the users but health issues. You are there for only a pay check. Upon interviewing for future positions outside of Reynolds you are told "I hope you don't think this will be like Reynolds where you can just sit on your butt half the day and get paid".
    Also tribal knowledge is a real problem and the only people that can really contribute are lifers in the industry. It will take years for anyone to get up to speed on all the aspects of the industry. This industry is only alive because of taxes it generates. If the taxes are ever lost then this industry will be history. History just like what it feels like when you walk through the doors to work everyday like stepping back in time in an episode of Mad Men.
    If you find yourself on the unpopular or blacklist then they will work with HR to find anything they can to get rid of you and deny unemployment benefits.
    I did not find that I had a purpose in life while working here and was just buying time until I found a real fulfilling job to contribute to the well being of society. If you just want a fat paycheck and annual bonus and don't care if you just get by then this is the place for you. If you want to actually contribute to the future and build a promising future for your kids and grand children then if they offer you a job run like hell.

    Advice to Management

    Think of employees well being and the well being of society as a whole and transition from producing health hazards and focus on the pharmaceutical possibilities of tobacco like KBP


  6. Helpful (2)

    "Santa Fe Natural Tobacco| Former Market Manager| Glad I got out when I did!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Houston, TX
    Former Employee - Marketing Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Reynolds American full-time (More than 5 years)

    Pros

    -Generous salary
    -Quick promotions due weak bench strength
    -Work life balance
    -Fringe benefits
    -Company car
    -Easy job if you have decent management

    Cons

    -Experience is very inconsistent depending on Management in each Region
    -Weak bench strength results in poor management
    -Certain RDs (in the West) will lie, cheat and steal to get achieve their career goals.
    -Toxic upper management
    -Trade Marketing cannot find it's identity. Creates busy work to justify inflated salaries.

    Advice to Management

    Trade Marketing will consistently turn over if the busy work continues. Upper management needs to get out of it's own way!


  7. Helpful (2)

    "No longer a premier company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Winston-Salem, NC
    Former Employee - Buyer in Winston-Salem, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Reynolds American full-time

    Pros

    Managers didn't seem to micromanage.
    Good benefits, especially 401k.
    Convenient to downtown Winston-Salem.
    You can get promoted easily, even if you are worthless.

    Cons

    Managers couldn't provide any direction.
    Interdepartmenral politics are unreal.
    Too many "old-timers" there just skating through.
    Lots of egos to deal with.


  8. "territory manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Salesmmanager in South Florida, FL
    Former Employee - Sales/Salesmmanager in South Florida, FL
    Doesn't Recommend
    Neutral Outlook

    Pros

    not very many.... too numbers oriented ..not a people Co.

    Cons

    ......numbers oriented.....don't work with employees


  9. Helpful (2)

    "It may seem great BUT ...................."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in New York, NY
    Former Employee - Territory Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reynolds American full-time (More than 3 years)

    Pros

    Company vehicle, good insurance benefits, 5 day work week

    Cons

    If you are not the boss's pet - forget it !
    Every so often, they do some serious lay offs
    Expect to be told to move when they feel like it and not for a promotion

    Advice to Management

    You get rid of very good people without batting an eye and it is very interesting that your figures take a significant hit. Open your eyes and see why some people get let go - was there a casting couch involved ?


  10. Helpful (5)

    "Great starting point but don't stay long"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Winston-Salem, NC
    Former Employee - Senior Director in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reynolds American full-time (More than 10 years)

    Pros

    Great pay and benefits, but don't think it's long term. You'll start off much higher but in the long haul you'll make less, unless you can move up every 3 years max. don't wait longer than that. You don't have to be a rocket scientist to work there, so it's a great "start out" company. They will provide a lot of training that you will eventually want to take someplace else.

    Cons

    Once you work in tobacco, in many cases when you go to move on, other companies will question your judgement due to the fact you worked for a tobacco co. It unfortunate and based on ignorance, but true. Long term growth and advancement will NOT be as fast with other CPG's if you are a result oriented hard working, innovative type person.

    Advice to Management

    This is a more top down style run company versus a bottoms up company. Get in make friends and sound good and you'll do well. Used to be a very result oriented company. They do not value longer term experience due to the potential long term cost of longer term employee's. It more of a what have you done for me lately management style. Upper management rarely changes, reducing opportunity at the higher positions.


  11. "Watch your back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Winston-Salem, NC
    Former Employee - Manager in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Reynolds American full-time (More than 10 years)

    Pros

    Good salary and benefits for area

    Cons

    Watch your back, senior management in information management have a problem with communicating the truth. Non transparent, the good old boy culture operating at high capacity.

    Advice to Management

    Bring the team work culture back


Showing 61 of 500 reviews
Reset Filters