Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated June 9, 2017
138 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Debra A. Crew
5 Ratings

138 Employee Reviews

Sort: Popular Rating Date

Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 41 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 68 reviews)

Cons
  • Work life balance is still a little rough however they are making strides to help with this (in 22 reviews)

  • Tobacco industry, management can be overbearing for a simplified job description (in 21 reviews)

More Pros and Cons

  1. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Reynolds American full-time (More than 5 years)

    Pros

    Benefits, flexibility, work life balance, company car

    Cons

    Low opportunity for advancement, lack of accountability


  2. "Reynolds American Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Scientist in Winston-Salem, NC
    Current Employee - Senior Scientist in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    The base pay and bonuses are great. Benefits are average.

    Cons

    Exposure to cigarette smoke, especially in R&D.

  3. Helpful (1)

    "Great company with an equally great compensation package"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Tampa, FL
    Current Employee - Territory Manager III in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    The money, the people, and the freedom to define your path to success.
    We always stay in nice hotels
    We have team lunches and dinners and team building nights of fun
    We have fun and work smarter as a team
    The upper management is a great group and there is always a good time planned when an executive is visiting
    If you have a great DM that challenges you and works with you to develop your skill set, then you have struck Turkish Gold! (tobacco reference)
    You will develop relationships with interesting and good people from all over the world (I know more millionaires from foreign countries, then I ever imagined I would meet in my lifetime!)
    I was paid out over $25k in purely bonus money for 2016... that pretty much sums up how they take care of everyone in the organization and reward our hard work.
    You never know what to expect each day (in a good way)
    The training and development workshops are enjoyable and you can get a lot out of them if you have the right mindset of wanting to learn and better yourself and your abilities

    Cons

    Our CRM software, 'Falcon' was possibly developed by terrorists to torture us... Just kidding, but the IT support is a great resource and they have always fixed any issue that I have experienced.
    All accounts are not necessarily environments that are conducive for business.
    It can be stressful and difficult to manage everything all the time, but utilize all the resources provided by the company (and especially a good DM or mentor) and you will achieve your goals and be able take your success to the bank... literally!
    It is difficult to get promoted, even with hard work and constantly thriving to grow your area
    You will make a sincere effort to be viewed as a credible business advisor to all your accounts, but some will always refer to you as the "coupon guy" or they just won't have the motivation or ability to work with you to further develop their business.
    The amount of work required just to deal with a price change of under $1 is frustrating
    Getting placed in an undesirable territory will make it a tough road ahead, but it will build character and make you a stronger individual.

    Advice to Management

    I sincerely enjoyed most interactions that I have had so far with any member of management because you all (for the most part) are approachable and genuine people. It is always refreshing having an executive visit and getting to talk about topics unrelated to work.


  4. "Very good company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scientist in Winston-Salem, NC
    Current Employee - Scientist in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (Less than a year)

    Pros

    Good management, good culture, awesome coworkers.

    Cons

    no cons so far, everything sounds good


  5. Helpful (2)

    "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Amarillo, TX
    Current Employee - Territory Manager in Amarillo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Great company culture, benefits and training

    Cons

    getting promoted depends highly on the area that you are assigned to, so in some cases may take longer than anticipated

    Advice to Management

    Make division management more uniform, some divisions have a lot lower expectations therefore TM's shine or appear to be doing a better job than in other divisions where the DM has a higher bar. therefore some TM's that are less qualified may get promoted simply because their supervisor expects less from them.


  6. "Territory Manager III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager III in Chicago, IL
    Former Employee - Territory Manager III in Chicago, IL

    I worked at Reynolds American full-time (More than 3 years)

    Pros

    Training, car, benefits, employees, and pay

    Cons

    Tobacco industry, management can be overbearing for a simplified job description


  7. "Territory Sales Manager"

    Star Star Star Star Star
    Former Employee - Trade Marketing Manager in Rochester, NY
    Former Employee - Trade Marketing Manager in Rochester, NY

    I worked at Reynolds American (More than a year)

    Pros

    A great company to work for, with great perks. You get a company car, laptop,free internet access, gas card and company credit card. A great deal of flexibility, autonomy, and room for growth.

    Cons

    You may get a stuck in a sucky location or territory. Also may not be a good idea if you are not in to cigarettes.

    Advice to Management

    Great review process

  8. Helpful (1)

    "great job for out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    FREE CAR, decent health care, work life balance, have control of your day and timings, good bonus in February every year, perfect for recent college graduates, end of 2 years your base salary should be 60K

    Cons

    if you end up with a bad manager, good luck. very narrow pipe line for growth

    Advice to Management

    need to create different advancement opportunities for TM's


  9. "Sales Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Growth in Santa Fe, NM
    Current Employee - Sales Growth in Santa Fe, NM
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Great company, Great people, Great culture in Santa Fe HQ.

    Cons

    Always wondering when the total merger will take place.

    Advice to Management

    Thanks for the great memories HQ. Worked for some of the greatest leaders around..


  10. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager Trade Marketing in Miami, FL
    Current Employee - Account Manager Trade Marketing in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are looking for a career and great people to work for and work with; you have found the right company. Our customers appreciate our expertise in the field and rely on our ability to help them be successful.

    Cons

    The Industry is competitive and for some that may be a concern. For individuals who like to win, come join us!

    Advice to Management

    Continue to lead us to success. Continue to provide the training and education we need to help our customers. Thank you.


Showing 138 of 518 reviews
Reset Filters