Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated September 14, 2017
162 reviews

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5.0
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Debra A. Crew
25 Ratings

162 Employee Reviews

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Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 45 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 74 reviews)

Cons
  • Work life balance is still a little rough however they are making strides to help with this (in 23 reviews)

  • Stigma attached to the tobacco industry (in 24 reviews)

More Pros and Cons

  1. "Trade Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Trade Marketing Intern in Nashville, TN
    Former Intern - Trade Marketing Intern in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Reynolds American as an intern (More than a year)

    Pros

    Corporate housing, company car, great pay, travel, wonderful learning experience and resume builder

    Cons

    Can't think of any cons


  2. "TM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time

    Pros

    Great Management, Terrific Culture and Co-Workers!

    Cons

    None - This Is A Great Company To Work For!

    Advice to Management

    Keep Doing What You Are Doing!

  3. "Good work for self-motivated, organized people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New Orleans, LA
    Current Employee - Account Manager in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 3 years)

    Pros

    Good benefits
    Decent pay straight out of college with room for advancement if you are able to relocate
    17 days paid vacation to start
    6% (match) + 3% 401k contribution by employer
    you pay $150/month and have company car with paid gas, insurance, maintenance. Unlimited personal use.
    Ability to earn Hotel/airline points if you are in a position that requires travel
    Generous per diem while travelling (& you'll never have to stay at a best western)
    Flexible Schedule
    Plenty of training provided
    Fast-Paced results driven work environment
    Great teammates and mentors within the organization
    Annual Bonus
    Good pay once you are a manager or have 3+ years
    Strong Portfolio, positive outlook

    Cons

    Some positions require travel (10-90%)
    Advancement opportunities are limited if you are not able to relocate
    Collaboration can be difficult because you do not see your coworkers often
    Stigma attached to the tobacco industry
    There are a lot of demands on your time, many weeks can be over 40 hours, especially in a management role
    Endless pipeline of new initiatives coming at you
    Advancement requires visibility to managers, which can take some time
    Managers can be inconsistent

    Advice to Management

    More transparency on the "Why" behind decisions and new initiatives
    Strive for consistency in processes from region to region and sales area to sales area
    Ask for input from field, and if you ask for input, use it


  4. "Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American full-time

    Pros

    Great work environment and structural alignment. Tons of advancement opportunities

    Cons

    None I can think of

    Advice to Management

    Remember the challenges we face out in market versus how they sound on paper


  5. "Terrific Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Winston-Salem, NC
    Current Employee - Senior Manager in Winston-Salem, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Reynolds American (More than 3 years)

    Pros

    Feel valued. Work-Life balance is Excellent. Management is concerned about the company and the people in it. Not just lip service.

    Cons

    The tobacco industry. Industry consolidation. Unsure about the new direction of the company. Need a couple years to settle in.


  6. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American as an intern

    Pros

    Learning Environment
    Great Pay/Benefits
    Great People to work with as well

    Cons

    Can't think of any downsides


  7. "Territory Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    Flexible work environment, positive opportunities for coaching and development, in-depth training

    Cons

    spend a lot of time away from supervisors and co-workers, must have self discipline to be successful in this role

  8. "They really do care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time

    Pros

    Reynolds American goes to great lengths to ensure their employees are happy. They have one of the best 401k plans you can find, a wealth of professional growth opportunities, and an immensely knowledgeable employee base who are always happy to help you meet your objectives.

    I especially like that goals are aligned from top to bottom of the org chart, providing transparency for your entire line of site within your function. The corporate office was recently renovated to an open working environment, promoting collaboration and innovative thinking. Compensation is very competitive and other wellness benefits help set RAI a cut above the rest.

    Cons

    Unknown company future with pending BAT acquisition.

    Advice to Management

    Keep RAI moving in a positive direction following BAT acquisition.


  9. "Tranforming Tobacco!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Control Room Specialist in Tobaccoville, NC
    Current Employee - Control Room Specialist in Tobaccoville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Pay, bonus, benefits. Empowered, engaged with plenty of challenges and opportunities. Be a team player, diverse workforce that values the contributions of all team members. Safety team, quality team, production associate engagement team. Opportunities to advance.

    Cons

    No downside, in my opinion. Apparently this is true of most people's opinion since few leave, quit or resign. Bonuses could be larger. 401K matches could be a much higher percent. Some type of stock share with all employees, not to mention profit sharing.

    Advice to Management

    I would recommend that in order to manage their people that they need a good understanding of more than the basics of the processes involved in efficiently producing a high quality product.


  10. "Territory Manager III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Bristol, VA
    Current Employee - Territory Manager III in Bristol, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Autonomy
    Company Car
    Vacation time
    Great leadership
    Trip to Vegas every 3 yrs
    Freedom to do the job and own your territory

    Cons

    Could be paid more
    Workload can get overwhelming at times
    Not the case for me but some DM's can micromanage

    Advice to Management

    Re-evaluate compensation


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