Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated June 25, 2017
510 reviews

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Full-time Part-time

4.0
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Debra A. Crew
32 Ratings

510 Employee Reviews

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Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 41 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 68 reviews)

Cons
  • Work life balance is still a little rough however they are making strides to help with this (in 22 reviews)

  • Tobacco industry, management can be overbearing for a simplified job description (in 21 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great company, great pay, great communication... Non-passionate complacence need not apply!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Great pay, flexible schedule, lots of perks, benefits are great... Company car, merit increases/bonuses, 401K match + enhancements, work out of your home, cell and internet expenses, etc... Open communication with management. Always learning something new about strategy and marketing. Management will always back you up on decisions made in the field. Management gives you a lot of creative freedom and executive power over your territory. As long as you have the ability to quickly adjust and embrace change, you will do well at RJRT. This is a job you have to be passionate and motivated about.

    Cons

    There are times when the work load can seem overwhelming. This is not an 8-5 job. There are some employees who linger in 'transition' positions until retirement. This disables the ability for entry-level/TM's to be promoted to management as quickly/easily as initially suggested by senior management. This limits the ability for the company to properly groom the more abitious and motivated youth they so strongly recruit to eventually 'run the company!'

    Advice to Management

    Be more realistic when suggesting a time frame for promotion. Be sure the expectations of your reps is more clearly stated.


  2. Helpful (2)

    "Overall, great company to work for to further career."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in San Francisco, CA
    Current Employee - Territory Manager in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    The company offers strong leadership development, comprehensive hands on training. There is ample opportunity for career advancement for those willing to work hard and demonstrate success in established leadership dimensions. Many perks - company car, gas paid, flexible work schedules, ownership of territory.

    Cons

    The salary paid in urban areas is not ideal for cost of living. Extra effort could be given to better adjust for high cost areas. The company also hangs on to unproductive members of the workforce longer than necessary - quick elimination of the those unwilling to demonstrate potential would better serve the entire team.

    Advice to Management

    Continue to focus on the dimensions of a good leader and bringing those characteristics to the workforce with new employment.

  3. Helpful (1)

    "Great career opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Marketing Manager in Tampa, FL
    Current Employee - Lead Marketing Manager in Tampa, FL
    Recommends
    Approves of CEO

    Pros

    Great creer outlook. It is great to work for a comapny that is willing to invest so much money in your development by leting you take development roles and sending you to great trainings

    Cons

    Field training could get REALLY boring, but you have to realize you need to know the field before entering senior management...

    Advice to Management

    Communicate more aggressively our migration strategy, we need people to be aware of our efforts to bring newer and better products to the market place


  4. "Internship Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consumer Marketing Intern in Winston-Salem, NC
    Current Employee - Consumer Marketing Intern in Winston-Salem, NC
    Recommends

    Pros

    Good Autonomy balance, great people who are passionate about their work and your professional growth. Company culture is family like and everyone is happy on the job. Brilliant internship experience.

    Cons

    Job is difficult because of the industry regulations but it makes your job challenging which keeps you on your toes.

    Advice to Management

    It's a flat organization so options to move up are extremely limited. More opportunities to move at least sideways would be good.


  5. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Division Manager in Houston, TX
    Former Employee - Division Manager in Houston, TX
    Recommends
    No opinion of CEO

    Pros

    Great people, great benefits and chance to move up if mobile

    Cons

    industry is tightening, must be mobile to move up

    Advice to Management

    Listen to local field managers and reps.


  6. "Fantastic."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Oxnard, CA
    Current Employee - Territory Manager III in Oxnard, CA
    Recommends
    Approves of CEO

    Pros

    Company car, room for advancement, perks.

    Cons

    Relocation is a guaranteed part of the initial hire.

    Advice to Management

    Be more understanding of relocation requests.


  7. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Marketing Representative in Honolulu, HI
    Former Employee - Trade Marketing Representative in Honolulu, HI
    No opinion of CEO

    Pros

    Very supportive management. Great training programs and benefits.

    Cons

    Hard labor having to merchandise products, build and install shelving.

    Advice to Management

    Hire merchandisers

  8. "Great company, great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Approves of CEO

    Pros

    Flexible schedule. great work life balance. Comapnay car, cell phone, lap top, gas paid for. good compensation. Smart good people to work with.

    Cons

    Promotions are based off what your boss thinks of you and less on performance. Need to reevaluate promotion process again.

    Advice to Management

    Promotions are based off what your boss thinks of you and less on performance. Need to reevaluate promotion process again.


  9. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time

    Pros

    Great company to work for and lots of perks.

    Cons

    A lot of change and expectations for every aspect of the job


  10. Helpful (1)

    "Excellent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Division Manager of Trade Marketing
    Current Employee - Senior Division Manager of Trade Marketing
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Excellent talent at all levels. High performance culture. Lots of opportunity to move up in the organization. Friendly, yet challenging work environment.

    Cons

    Must be willing to relocate to move up in organization.

    Advice to Management

    Consider recruiting new hires closer to their home town in order to see less turnover.


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