Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated May 24, 2017
495 reviews

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495 Employee Reviews

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Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 39 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 68 reviews)

Cons
More Pros and Cons

  1. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Grand Rapids, MI
    Former Employee - Territory Manager in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American full-time (More than a year)

    Pros

    Great job, benefits, and bonus package. Company car and good 401k plan! Also great work-life balance!

    Cons

    not many cons that i can think of


  2. "sales growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Santa Fe, NM
    Current Employee - Territory Manager III in Santa Fe, NM
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    awesome team and team work

    Cons

    purchased by RJ Reynolds review is for Santa Fe Natural

    Advice to Management

    Keep the brand of Santa fe Natural in Santa fe and do not move to the east coast.


  3. "Territory Manager III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager III in Chicago, IL
    Former Employee - Territory Manager III in Chicago, IL

    I worked at Reynolds American full-time (More than 3 years)

    Pros

    Training, car, benefits, employees, and pay

    Cons

    Tobacco industry, management can be overbearing for a simplified job description


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  5. "Territory Sales Manager"

    Star Star Star Star Star
    Former Employee - Trade Marketing Manager in Rochester, NY
    Former Employee - Trade Marketing Manager in Rochester, NY

    I worked at Reynolds American (More than a year)

    Pros

    A great company to work for, with great perks. You get a company car, laptop,free internet access, gas card and company credit card. A great deal of flexibility, autonomy, and room for growth.

    Cons

    You may get a stuck in a sucky location or territory. Also may not be a good idea if you are not in to cigarettes.

    Advice to Management

    Great review process


  6. "great job for out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    FREE CAR, decent health care, work life balance, have control of your day and timings, good bonus in February every year, perfect for recent college graduates, end of 2 years your base salary should be 60K

    Cons

    if you end up with a bad manager, good luck. very narrow pipe line for growth

    Advice to Management

    need to create different advancement opportunities for TM's


  7. Helpful (3)

    "Great company - Great Benefits - Low Pay. Don't take a position in a high cost of living area"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in San Francisco, CA
    Current Employee - Territory Manager III in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Company car, great benefits, 401k, awesome work life balance. Execute everything they say and the company praises you and leaves you alone.

    Cons

    The company is making all the right moves. However, I know as if recent there are too many priorities coming down the pipeline at once and not enough resources to execute. every year they pour more into our workload with no increase in pay and expect us to do 2-3 times more work with the same manpower and resources.

    Advice to Management

    Please pay your people properly. I know TMs in high cost of living areas have to get a second job on the side just to sustain themselves. because some areas such as San Francisco have very high cost of living and the company forces the TM to live in their assignment with out a pay to sustain the cost for living there


  8. "Sales Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Growth in Santa Fe, NM
    Current Employee - Sales Growth in Santa Fe, NM
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Great company, Great people, Great culture in Santa Fe HQ.

    Cons

    Always wondering when the total merger will take place.

    Advice to Management

    Thanks for the great memories HQ. Worked for some of the greatest leaders around..


  9. Helpful (2)

    "I'd give RAI a 10 if I could!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Manager in Winston-Salem, NC
    Current Employee - Lead Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American (More than a year)

    Pros

    Reynolds is BY FAR the best place I've ever worked...and I've worked at some pretty fabulous places over my 20+ years career. There is a true and unrelenting dedication to ensuring all employees are learning and developing on an ongoing basis. Instead of punishing an employee for a skill weakness, managers are empowered and expected to see that their people get the training and development needed to ensure success and growth.

    There is a true team environment here as well - if you need help getting work done - others step up and help you. It's what's expected because when you succeed, everyone else succeeds too.

    The benefits offered by the company are far and away the best that I've ever had - and they are always evolving to meet the changing needs of employees.

    When you are hired here, the company begins the relationship with you expecting and anticipating that you will work here until you retire. Therefore, they want you to succeed at work and in your personal, financial and family life so that when retirement comes, you are ready. This is such a great way to give employees peace of mind and encouragement to stay.

    Lastly, the company is made up of the smartest and nicest group of people that I've ever had the pleasure of working alongside!

    Cons

    Public perception of what we do/how we do it is counter to what it's really like to work here. Sometimes it's a challenge to help others understand that we do our business with honesty, integrity and transparency.

    Advice to Management

    Amazing company with a leadership team like no other - as transitions happen, please ensure that the foundation remains strong and rooted in the values and principles currently in place.


  10. Helpful (1)

    "Concentrate on the employees that make the business sucessful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanic in Tobaccoville, NC
    Current Employee - Mechanic in Tobaccoville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time

    Pros

    Good benefits decent pay

    Cons

    Too many managers time off can be tough to get

    Advice to Management

    We all know you don't want to cut your own but when managers outnumber people actually producing the product there is a problem. When there are new job opportunities do not hire someone who knows nothing about the business there are plenty of qualified employees that truly would make a difference. Reward excellence besides a once a year bonus. Why try harder all year when the only reward that you can get is possibly a 4 on your review and increase your bonus by $2000? When there is no chance of any type of a merit pay increase you get excellent employees that just stagnate and do enough to get by.


  11. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Gainesville, FL
    Current Employee - Territory Manager III in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Company truly cares about the employees. Nice beginning salary and raises on a annual basis based on your performance and company overall performance. Company vehicle can be used for personal. Good Healthcare options

    Cons

    Deadlines can be difficult if you do not plan ahead. You have to be a self starter. You are competing against your peers in the rankings.


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