Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated March 24, 2017
478 reviews

Filter

Filter

Full-time Part-time

478 Employee Reviews

Sort: Popular Rating Date

Pros
  • Team spirit with good work life balance (in 37 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 71 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager III
    Former Employee - Territory Manager III
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American full-time (More than 5 years)

    Pros

    Great culture among other reps, great pay, benefits, 401k, bonuses, company car for an easy & fun job.

    Cons

    Most managers higher up than next level are so full of themselves, overpaid and quick to pass the blame when it doesn't go right. They have a good ol boys club there and it's hard to get in. Average tenure usually not more than 5 years if you are not part of that club & you probably won't get promoted.

    Advice to Management

    There's some solid people that leave that could make the company even better, give them a shot and start looking from the top down.


  2. Helpful (1)

    "Trade marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Marketing Representative
    Current Employee - Trade Marketing Representative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Work hard play hard environment. Company car which you and spouse can use for both personal time. 401K match at 6%.

    Cons

    The company tries too hard to mask the fact that they are selling tobacco products. After 2016, all of Trade Marketing needs a significant raise after the amount of work and poor timing of brand launches. With the continued pressure to launch new brands, the Territory Managers are beginning to feel like they are robots in the field re-merchandising cigarettes all day.

    Advice to Management

    Cool down on consumer engagement expectations. Also, you are losing great talent with your current succession process.


  3. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company and growing. PTO, Training and coaching environment.

    Cons

    Fast passed, large territory and constant POS change overs.

    Advice to Management

    Relax on the POS, shrink territories and provide more room for advancement.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Not what it appears"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time

    Pros

    Good Pay, Good Benefits, Company Car, 401k, under 30yo encouraged to apply

    Cons

    Long Hours, no advancement,management plays favorites, over 40yo dont bother to apply if you want a carrer., recruited in one area but placed in another, no opportunity to relocate


  6. "Great company with endless career advancement opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 3 years)

    Pros

    Work life balance, autonomy, management, career advancement

    Cons

    Salary, change of territory transfers

    Advice to Management

    Be more direct in needs of employees.


  7. "Great Company - depends what region you work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Reynolds American full-time (More than 10 years)

    Pros

    no cubicle, unless at home office. opportunity to advance. company vehicle

    Cons

    only promote if you relocate and won't tell you where. some local politics. underpaid compared to competitors

    Advice to Management

    HR is far away - be a better coach like you've been trained to be


  8. "Forward-thinking organization!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager II
    Current Employee - Territory Manager II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    Plenty of support from managers and peers, Not a boring career (this is not a gig or a job, all my peers are in this for over 10 years), CEO of your own territory, wonderful organization! Good Vacation plan, Unlimited Sick/Personal, Company car, 401K (You contribute 6% they contribute 9%!), Decent health/vision/dental plan,

    Cons

    Starting pay can be a drawback especially depending on where the job is - this position in rural America with the salary structure works awesome, however if you are in (or near) a metro area - you'll have to do some serious budgeting at least in your first (maybe second year).

    Advice to Management

    Starting pay should have some adjustments in areas where the cost of living is higher than most.


  9. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager I
    Current Employee - Territory Manager I
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American (More than a year)

    Pros

    benefits, culture, transparency, bonuses, moving in a progressive direction

    Cons

    ability to move up takes awhile, a lot of politics and who you know


  10. "Territory Sales Manager"

    Star Star Star Star Star
    Former Employee - Trade Marketing Manager in Rochester, NY
    Former Employee - Trade Marketing Manager in Rochester, NY

    I worked at Reynolds American (More than a year)

    Pros

    A great company to work for, with great perks. You get a company car, laptop,free internet access, gas card and company credit card. A great deal of flexibility, autonomy, and room for growth.

    Cons

    You may get a stuck in a sucky location or territory. Also may not be a good idea if you are not in to cigarettes.

    Advice to Management

    Great review process


  11. "great job for out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    FREE CAR, decent health care, work life balance, have control of your day and timings, good bonus in February every year, perfect for recent college graduates, end of 2 years your base salary should be 60K

    Cons

    if you end up with a bad manager, good luck. very narrow pipe line for growth

    Advice to Management

    need to create different advancement opportunities for TM's



Showing 478 of 486 reviews
Reset Filters