Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated March 24, 2017
477 reviews

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Pros
  • Team spirit with good work life balance (in 37 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 71 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Pretty good besides pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III
    Current Employee - Territory Manager III
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 3 years)

    Pros

    Benefits, company car, education reimbursement, freedom on the road, great coworkers, and decent work-life balance most times. Great job if you are single and willing to move around the country to promote. Company seems to really try to do the right thing, even though it is a controversial industry. Great brands to work with.

    Cons

    Management can sometimes hold unreasonable expectations. The base pay is pretty low compared to my last job in the same industry. Recent CRM launch has not gone very well at all. Arbitrary qualitative achievement goals that are weighted at 50% of bonus. Not a lot of opportunity to promote without displacing your entire life. Cost of living increase in California is nowhere near as high as it should be, currently 15% when it is closer to at least double when living in LA, SF, SD.

    Advice to Management

    More pay when living in major metropolitan regions. Don't use the state average cost when making these cost of living decisions. This can create a lot of turnover. I really wish there was a lot more opportunity to advance without moving around the country, but I do understand how that could be difficult.


  2. "Not What You Think"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III
    Current Employee - Territory Manager III
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Good benefits
    Set your own schedule

    Cons

    Limited growth, especially for those of color
    Management enforces rules selectively
    Management does not have proper training prior to being placed in management roles
    Safety is not a concern for employees that work in dangerous metropolitan areas

    Advice to Management

    Practice what you preach and learn to understand individuals from all socio-economical backgrounds.


  3. "Great Pay and Benefits. Has a Coherent Strategy but Follow-Through Has Been Erratic."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director
    Current Employee - Marketing Director
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Pay, benefits and commitment to employee development and well being are outstanding. Committed to a diverse workforce. Great opportunity to start on the "ground floor" and work your way up.

    Cons

    It is the tobacco business, which is in constant decline. While the stated corporate strategy is "Transforming Tobacco" the lion's share of revenue and profits still come from traditional products such as combustible cigarettes and moist snuff. Efforts at innovation are well-intended but so far have not really caught on with consumers.

    Advice to Management

    Pick a strategy and stick with it.


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  5. "Territory Manager III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager III
    Former Employee - Territory Manager III
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for.

    Cons

    Advancement is based on ambiguous process.


  6. Helpful (1)

    "Great company - Great Benefits - Low Pay. Don't take a position in a high cost of living area"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in San Francisco, CA
    Current Employee - Territory Manager III in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Company car, great benefits, 401k, awesome work life balance. Execute everything they say and the company praises you and leaves you alone.

    Cons

    The company is making all the right moves. However, I know as if recent there are too many priorities coming down the pipeline at once and not enough resources to execute. every year they pour more into our workload with no increase in pay and expect us to do 2-3 times more work with the same manpower and resources.

    Advice to Management

    Please pay your people properly. I know TMs in high cost of living areas have to get a second job on the side just to sustain themselves. because some areas such as San Francisco have very high cost of living and the company forces the TM to live in their assignment with out a pay to sustain the cost for living there


  7. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Reynolds American full-time

    Pros

    Great company to learn a great career path.

    Cons

    The eastern management is completely out of the loop on how the company is ran in the west.


  8. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Reynolds American full-time (More than a year)

    Pros

    Great company to work for, competitive pay, and great benefits

    Cons

    workload has significantly increased,


  9. "Territory manager I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and good pay

    Cons

    Sometimes clients are hard to deal with

    Advice to Management

    Keep investing in your employees


  10. "A+"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and compensation
    Flexible
    Plenty of vacation time

    Cons

    A lot of driving is involved and will increase as you move up.


  11. "Good company for recent grads esoecially"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to advance if mobile
    A lot of training and develeopment
    Work life balance

    Cons

    Advancement is very slow
    Need to be mobile to any place they send you



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