Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated August 16, 2017
532 reviews

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Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 43 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 79 reviews)

Cons
  • Work life balance is still a little rough however they are making strides to help with this (in 22 reviews)

  • Tobacco industry, management can be overbearing for a simplified job description (in 23 reviews)

More Pros and Cons

  1. "Transforming the Industry"

    StarStarStarStarStar
    Current Employee - Territory Manager
    Current Employee - Territory Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Never a dull moment! Constant change, so fasten your seatbelt! Good compensation package, company vehicle, good people who care about work-life balance. Strong company vision for the future.

    Cons

    Can sometimes be a little overwhelming with so many things going on at once. Good planning skills are a must for survival. Your office throughout the day could consist of a beer display to a milk crate. Must be versatile and thrive in a variety of different retail outlets.

    Advice to Management

    Leadership team has demonstrated a strong effort to listen to their employees and are constantly striving for a coaching culture to help win as a team. We will get there. Keep up the great work!


  2. "🙄"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager II
    Former Employee - Territory Manager II
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Reynolds American full-time (More than 3 years)

    Pros

    Company Car, Benefits, learn a lot , and company events. Great place to work dependent on Manager. Some DMs make working for the company hell. Others love their job and really want to coach their TMs to grow within the company

    Cons

    Management, CE requirements, very cliquish and disrespect coming from some management.
    Ask for transparency with TMs, but some management will mistreat TMs due to culture or backgrounds

  3. "Through these Doors Walk the Finest Employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Winston-Salem, NC
    Current Employee - Financial Analyst in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (Less than a year)

    Pros

    Working for Reynolds makes it easy to come to work. They have created a great corporate culture, they offer great pay and benefits and they have completely updated the office space in the corporate headquarter building. It is hard to imagine a better place to work. When you walk in the doors each day you read a graphic that says "through these doors walk the finest employees." The organization backs that up in the way we are treated.

    Cons

    This is such a great place to work that there is low turnover, meaning positions do not come up very often.

    Advice to Management

    Management is doing an excellent job of creating a positive and motivated workforce at the company.


  4. "Lead Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Financial Analyst in Winston-Salem, NC
    Current Employee - Lead Financial Analyst in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Hands on career development plans and mentorships, competitive salary & bonus, outstanding 401k program, tuition reimbursement, renovated home office, onsite gym with trainers, cafeteria, state of the art tech, free garage parking, low employee turnover.

    Cons

    Finance might be a bit overstaffed at present meaning individual jobs are lower impact. Difficult to stand out in a crowd of talented, motivated, educated professionals. Upcoming acquisition by BAT means some uncertainty.

    Advice to Management

    Wouldn't presume. Love working here!


  5. Helpful (3)

    "Smoke and mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Reynolds American full-time (More than 8 years)

    Pros

    From the outside it looks like there doing the right thing, benefits are a positive and rarely do they fire anyone

    Cons

    Values and culture are misguided, very political environment, middle to higher management is driven solely by self interests while the organization does not really believe in their transformational vision

    Advice to Management

    Replace middle management who have no idea what leadership is


  6. "Lead Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Manager
    Current Employee - Lead Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Work life balance, salary and benefits, open corporate culture, upward mobility, flexible management.

    Cons

    Negative reputation of working for a tobacco company.


  7. "Very good company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scientist in Winston-Salem, NC
    Current Employee - Scientist in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (Less than a year)

    Pros

    Good management, good culture, awesome coworkers.

    Cons

    no cons so far, everything sounds good

  8. "BEST COMPANY TO WORK FOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Fill Operator in Clarksville, TN
    Current Employee - Product Fill Operator in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    I work at American Snuff Company Clarksville TN, have been with the company for almost 5 years, hands down the best company I've worked for in my life. From pay to annual bonuses, paid leave, sick and personal time witch in most companies now a days is not even heard of, paid holidays and 401k. That's the money part but they also help thru HR from financial help to medical short and long term disabilities witch they pay 100% also not heard of now a days. This is the BEST company to work for.

    Cons

    If I had to put one it would be that the taste of success program witch is a great program but if you have a certain illness you are not eligible to be part of, and they pay co-workers when they participate and because of that illness that I had I can't, I would like for the company to see if there was a way to include those people that can't. Not the only one that fills this way

    Advice to Management

    Stay on Course, Great Job, Keep up the Good Work.


  9. "Great job and wonderful people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Making Operator in Tobaccoville, NC
    Current Employee - Making Operator in Tobaccoville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 3 years)

    Pros

    They have a excellent training course and very experienced people to help you. The job offers a good wage and benefits along with bonuses and many other perks not offered by most other employers.

    Cons

    They need to make preventive maintenance on machinery a more important factor.

    Advice to Management

    Trust the people on the floor and listen to their concerns. It will benefit both parties.


  10. "RAI - COMMITTED TO GROWING EMPLOYEES AND TRANSFORMING TOBACCO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Scientist in Winston-Salem, NC
    Current Employee - Senior Scientist in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    Reynolds American provides a competitive environment. RAI is committed to employee development; encouraging employees to pursue training opportunities. RAI offers benefits such as work from home to suport work/life balance. RAI stands behind good sound science, data integrity, and credibility.

    Cons

    I have worked for RAI for over 20 years. I find it most impressive that I struggle finding a Con to list about this company.

    Advice to Management

    Continue to develop employees and support good sound science.


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