Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated June 28, 2017
514 reviews

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514 Employee Reviews

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Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 41 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 68 reviews)

Cons
  • Work life balance is still a little rough however they are making strides to help with this (in 22 reviews)

  • Tobacco industry, management can be overbearing for a simplified job description (in 21 reviews)

More Pros and Cons

  1. "Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Clinton, MD
    Current Employee - Territory Manager in Clinton, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    RJ Reynolds consistently invests in their employees development. The sky is the limit in terms of the wealth of knowledge you learn and how you want to advance in the company.

    Cons

    The relocation options are limited based on availability for 1 position.

    Advice to Management

    The only advice is to continue to coach and continue to motivate employees


  2. "Never boring career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Detroit, MI
    Current Employee - Territory Manager III in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always something going on. You will never get bored. Great experience and training. Training is always evolving and is constant. As long as you are mobile, potential to move up the ladder is there. Great people with a very personable environment.

    Cons

    Work load without a salary adjustment. I've been with the company five years now and in those five years, my work load has only increased. Also, you cannot get promoted unless you are mobile. Most of us with families are not in the position to move. They are, at least, very upfront with this from the get go.

    Advice to Management

    Understand that your trade marketing team is the best of its kind and is driving the gains we've seen since the acquisition of Newport. Compensate them for the work they are doing with the "cash cow" of a brand that we have! Also remember that goals are attainable, as long as we don't have twenty priorities at the same time. The happier the employee, the more production occurs.

  3. "A great place to work, with outstanding and talented people!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Winston-Salem, NC
    Current Employee - Senior Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    A superb company to work for!!! Outstanding leadership, coupled with great top-notch people throughout the organization. Reynolds American is one of the best, if not the best, places to work in this region.

    Cons

    No cons to mention. The work is challenging, yet rewarding.

    Advice to Management

    Keep up the great work.


  4. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Winston-Salem, NC
    Current Employee - Vice President in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American (More than 10 years)

    Pros

    Great people. Work hard, have fun and make a difference. Pay and benefits are fantastic. Strong leaders in management and a compelling vision equates to a successful company.

    Cons

    I have no complaints about the company.

    Advice to Management

    Keep doing what you are doing.


  5. "Outstanding Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TMR in Barre, VT
    Current Employee - TMR in Barre, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    I've been amazed at the company's commitment to continue to focus on training and support. From new hires, to ongoing training seminars and development, the opportunities to grow are always there.

    Cons

    As others have said, change isn't always a negative, but re-alignments can sometimes present initial challenges.

    Advice to Management

    Continue to offer the development and support forums currently offered.


  6. "Job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plant Service Attendant in Oxford, NC
    Current Employee - Plant Service Attendant in Oxford, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Reynolds American (More than 8 years)

    Pros

    Since I've been employed at RAI (SFNTC) there has always been job security. Never has there been a layoff with the company in hard times. I've been working with the company now for 8 yrs.

    Cons

    When the economy impacts business, it gets slow around every workplace

    Advice to Management

    strive to continue to support employees (such as myself) to ensure that RAI continues to be one of the best companies in the world for employment


  7. "New employee - experineced contributor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Winston-Salem, NC
    Current Employee - Senior Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (Less than a year)

    Pros

    The general atmosphere at the Winston Salem locations is amazing. Employees and contractors are highly professional, very friendly and in the atmosphere is comfortable as a result. There is a lot of emphasis on personal / professional growth, connecting to the products/people/company and inclusivity. The spectrum of talent and diversity is amazing.

    Cons

    The highly regulated nature of the business can be limiting but so far my impression is that this managed very well by the leadership team.

    Advice to Management

    The open door policy is great! Keeping employees comfortable on a physical and emotional level is key to productivity and engagement.

  8. "RJR Values their people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Richmond, VA
    Current Employee - Territory Manager III in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 3 years)

    Pros

    excellent work life balance
    Challenging and interesting work
    RJR has a work hard play hard culture
    Made life long friends through RJR
    RJR values their people above all else. You don't feel like just a number in corporate America. They are constantly rewarding employees and reevaluating processes and procedures to make things better for everyone

    Cons

    things are always changing. whether it be RJR or the tobacco industry itself. This isn't necessarily bad but it can get overwhelming.
    promotion possibilities are vague and upper management isn't very transparent about these possibilities

    Advice to Management

    There needs to be a better process in place to keep and develop talent.
    Hiring process needs to be reevaluated. Moving people across the country for their first real job doesn't usually work out. Most people I know that have left the company was due to geography and not dissatisfaction with the job.


  9. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager II in Saint Louis, MO
    Current Employee - Territory Manager II in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employee who recruited me always told me, "You're the CEO of your territory." It couldn't be more true. There are expectations, but the challenge is still as big as you want to make it. You guide your own growth and the sky is the limit. It's an organization full of very sharp and capable individuals and you cannot beat the culture.

    Cons

    It's not a job for people who need to work with a team everyday. You spend a lot of time on your own and you'll have to have a good business acumen to make good decisions by yourself.

    Advice to Management

    Should work more with employees to give them clearer direction and/or confidence and reinforcement that the right decisions are being made.


  10. "Senior Division Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Division Manager in Melville, NY
    Current Employee - Senior Division Manager in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time

    Pros

    - Great Company to Work for with Unlimited learning/ Talent Development Opportunities.
    - Embraces Coaching Culture for High Performances.
    - A True Model for Employee Diversification.
    - At the Forefront of Innovative Product Line.

    Cons

    - Constantly Challenged By Restrictions.
    - Opportunity to Simplify Talent Management process.

    Advice to Management

    Continue to embrace coaching culture... Keep focusing on developing Talent of the team and more importantly, continue to adapt to new ways of thinking.


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