Reynolds American Reviews | Glassdoor

Reynolds American Reviews

Updated August 21, 2017
536 reviews

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536 Employee Reviews

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Pros
  • RAI offers benefits such as work from home to suport work/life balance (in 43 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 79 reviews)

Cons
  • Work life balance is still a little rough however they are making strides to help with this (in 22 reviews)

  • Tobacco industry, management can be overbearing for a simplified job description (in 23 reviews)

More Pros and Cons

  1. "Great company for entry level sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Reynolds American full-time

    Pros

    Great annual bonus, company car, and flexibility.

    Cons

    Managers micro manage, tons of busy work, you never come home without bringing your work home. Lack of work life balance. Upper management only care about meeting numbers verse the People driving the numbers. More growth opportunities needed. TM role can become monotonous.

    Advice to Management

    Be more compassionate understand that employees will work harder when they're appreciated. More growth opportunities within the company is needed.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Pittsburgh, PA
    Current Employee - Territory Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    flexible hours, always off weekends, nice company events, great pay,can say this all day

    Cons

    really i cannot find any

    Advice to Management

    keep it up with the efforts made in enhancing the culture

  3. "Great company. Highly recommended."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Key Account Manager
    Current Employee - Senior Key Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    I love this job! Great company with amazing support and training. Great benefits -- company car, paid vacation (Currently 5 weeks for me!), 401 etd. Very team oriented. You are left alone to manage your business.

    Cons

    The lonely hours! With one of the pros being you are left alone to manage your business, it is also one of the cons. Lot's of time spent on your own. You have interaction with customers everyday and your team is always available, but at the end of the day it is just you out there getting it done.

    Advice to Management

    Ensure we hit the goals! LTIPs for everyone!


  4. "Not that bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company car, good benefits, the job isn't hard at all

    Cons

    no room for growth unless you are willing to move anywhere they tell you

    Advice to Management

    It is great to promote from within but I feel like this company could benefit from hiring some outside candidates to take the blinders off


  5. "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, company car, good company to start with out of college

    Cons

    Must be willing to move where they tell you


  6. Helpful (1)

    "Make this your last JOB."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RAI TMS in Chicago, IL
    Current Employee - RAI TMS in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 10 years)

    Pros

    What a wonderful fulfilling time is has been here at this company.
    The key word is "Engagement" at all levels, with peers, management, customers, & consumers.
    Great benefits, good compensation, bonus, car, 401K up to 6% match.
    They will have continuing education/training through the company.

    Cons

    This is an execution job, with there goal to turn it to communication job long term.
    There is always too much to do.
    50 hours a week is the norm.
    You are on an island, must be self motivated with little supervision.
    Very structured, very little latitude to innovate.

    Advice to Management

    Have a clear avenue for advancement through the organization.
    Everything can't be a priority. Cigarettes, Moist, VUSE, Gum, C/E's, CSS, IDP, Coaching.
    Let's face it not every outlet is an opportunity.


  7. "Great play to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    Engaged employer constantly looking for ways to challenge employees.

    Cons

    There is a little uncertainty with the BAT deal, but overall people are very positive.

  8. Helpful (2)

    "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Amarillo, TX
    Current Employee - Territory Manager in Amarillo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Great company culture, benefits and training

    Cons

    getting promoted depends highly on the area that you are assigned to, so in some cases may take longer than anticipated

    Advice to Management

    Make division management more uniform, some divisions have a lot lower expectations therefore TM's shine or appear to be doing a better job than in other divisions where the DM has a higher bar. therefore some TM's that are less qualified may get promoted simply because their supervisor expects less from them.


  9. "Great place to work and grow your professional career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Winston-Salem, NC
    Current Employee - Financial Analyst in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (Less than a year)

    Pros

    Great work life balance. Managers help you set personal and professional goals to help you develop in a professional environment.

    Cons

    Very large company, sometimes feel like a very small unimportant part of the company. I do not have any negatives.


  10. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American full-time

    Pros

    Great benefits. 6% 401k match. Great talent development team and you get a ton of support to develop your skills. Coaching up opportunities. Great culture.

    Cons

    A lot of change. Mobility a must to move up.


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