Reynolds American Territory Manager Reviews | Glassdoor

Reynolds American Territory Manager Reviews

Updated March 2, 2017
181 reviews

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Territory Manager

4.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Debra A. Crew
2 Ratings

Employee Reviews

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Pros
  • Team spirit with good work life balance (in 37 reviews)

  • Great benefits -- company car, paid vacation (Currently 5 weeks for me (in 71 reviews)

Cons
More Pros and Cons

  1. "Amazing Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    The company culture is amazing. They actually value their employees. Company car for field staff, bonuses, great pay, promote from within and help you excell.

    Cons

    At panels the assessment would be more fair, for TM's, if you only compared TMI with a TM1, TM2 with a TM2, etc.

    Having to uproot your family to get a job having to uproot them again to move up.

    Insurance coverage could be improved. Having to $2000 out of pocket before they cover anything hurts. Plus monthly premiums. I have 3 prescriptions waiting to get picked up because I can't afford them.

    Advice to Management

    I love this company and plan on retiring from here. I'm ambitious and want to move forward with my career, but every time I do that, it would have negative a impact on my family.


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Pittsburgh, PA
    Current Employee - Territory Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    flexible hours, always off weekends, nice company events, great pay,can say this all day

    Cons

    really i cannot find any

    Advice to Management

    keep it up with the efforts made in enhancing the culture


  3. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Amarillo, TX
    Current Employee - Territory Manager in Amarillo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    Great company culture, benefits and training

    Cons

    getting promoted depends highly on the area that you are assigned to, so in some cases may take longer than anticipated

    Advice to Management

    Make division management more uniform, some divisions have a lot lower expectations therefore TM's shine or appear to be doing a better job than in other divisions where the DM has a higher bar. therefore some TM's that are less qualified may get promoted simply because their supervisor expects less from them.


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  5. "Don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in San Antonio, TX
    Current Employee - Territory Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 5 years)

    Pros

    401k is good and so is tuition reimbursement

    Cons

    Everything. No room for advancement. We have people who have been TM for 10 yrs. they max pay at 66900 and that's it. Everyone get same bonus either top or bottom of company. Home office is so ditached from field they don't know how to treat their employees. It's a shame.

    Advice to Management

    Promote your people. So many MBA grads leave because RJ Reynolds day they don't have leadership potential.


  6. Helpful (1)

    "Great Company to get started with..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Reynolds American full-time (More than 8 years)

    Pros

    Great Benefits!!
    Car
    401k with high match
    Bonus Payout
    Culture is amazing
    Freedom to make your own schedule
    Top Notch Training

    Cons

    Advancement is very little unless you are able to move. Your ratings are not up to your boss, its panel process and if you boss doesn't want to battle for you to get a higher rating they can choose not to. There is no standard of expectations to be considered for either higher rating or promotions.
    Slow to adapt to employees request for change or it may be pure apathy.

    Advice to Management

    Understand that not everyones life fits in the box for promotions. Just because an employee can't move doesn't mean they can't do the job. Your tenured employees are very marketable and thanks to you training it is universal to others.


  7. "Territory Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in San Francisco, CA
    Current Employee - Territory Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great ethic. Thorough interview process. Great opportunity for career placement.

    Cons

    Let's focus on the positive. Cons there are always, it depends how you see them.


  8. "Great for experience, can be a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager III
    Former Employee - Territory Manager III
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Reynolds American full-time (More than 5 years)

    Pros

    -Company cares about employees and development
    -Good salary and great benefits
    -Fair vacation package
    -Great job right out of college and way to get training and begin a career

    Cons

    -Trending away from a "sales" job
    -Some career growth, but limited and not the best system in place for promotions
    -Bonuses, promotions, rankings, etc. are very subjective--a lot depends on the manager and others around you.

    Advice to Management

    Continue the focus on developing your employees. Improve succession planning and ranking of employees. Keep a focus on sales to continue developing employees and allowing for increased income potential.


  9. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Grand Rapids, MI
    Former Employee - Territory Manager in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American full-time (More than a year)

    Pros

    Great job, benefits, and bonus package. Company car and good 401k plan! Also great work-life balance!

    Cons

    not many cons that i can think of


  10. Helpful (3)

    "Territory Manager III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager
    Former Employee - Territory Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Reynolds American full-time (More than 8 years)

    Pros

    company car, solid benefits and 401K packages, work/life flexibility

    Cons

    I worked for the company for eight years in Wisconsin and Georgia, TMs get promoted based on how much their manager likes them personally and mobility, thus many unqualified people have been promoted. Because of this execution in the field has vastly declined over the years due to lack of qualified managers and has caused high turnover. I have run across many highly successful TMs during my tenure that were being held back due to the company culture. If you have a family, good luck on getting promoted as you will have to move all around the country. Managers are more like puppets than real people, and the obscene amount of millennials in management does not bode well for the future of this company.

    Advice to Management

    This job is not rocket science, but since managers have little work on their plate compared to territory managers (most managers spend about three days/week in their office which is there house!) there is a lot of added fluff and unrealistic, not logical expectations.


  11. "sales growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager III in Santa Fe, NM
    Current Employee - Territory Manager III in Santa Fe, NM
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Reynolds American full-time (More than a year)

    Pros

    awesome team and team work

    Cons

    purchased by RJ Reynolds review is for Santa Fe Natural

    Advice to Management

    Keep the brand of Santa fe Natural in Santa fe and do not move to the east coast.