Reynolds and Reynolds Reviews

Updated Aug 6, 2020

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3.5
72%
Recommend to a Friend
55%
Approve of CEO
Reynolds and Reynolds Chairman & CEO Bob Brockman
Bob Brockman
774 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (5)

    "Well-run company with a strong position in the market"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds and Reynolds full-time for more than 8 years

    Pros

    Stable company, strong, long-standing, level-headed leadership, lots of different job opportunities because it's such a large company. The company is at the top in its industry. Very nice, large building with a variety of amenities (dining area, exercise rooms, on-site banking, volleyball and basket ball courts, baseball diamond, beautiful lake and walking paths around the campus). Lots of opportunities for learning/training. Recently updated vacation policy is great - all the old review about no vacation your first year are no longer relevant. The company listened to critiques and made the necessary changes.

    Cons

    Culture of the company is a bit traditional and conservative, may not appeal to everyone. Positive change within company policies do happen, but can feel slow.

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    Reynolds and Reynolds Response

    April 28, 2020The Reynolds and Reynolds Company

    We believe in soliciting feedback from our associates and listening to suggestions on how to improve. The people who work at Reynolds are the key to our success. Thank you for being one of them!

  2. "great company"

    5.0
    Current Employee - Software Developer in Houston, TX

    I have been working at Reynolds and Reynolds full-time for more than a year

    Pros

    great working environment, good culture, good management

    Cons

    starting salary is low but it picks up with time


  3. "Good place to gain experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in College Station, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds and Reynolds full-time for less than a year

    Pros

    Good benefits, pays overtime, stable, fun extracurricular activities, gym inside the building, good food in the cafeteria.

    Cons

    Expected to work overtime often

  4. "Underappreciated"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at Reynolds and Reynolds full-time

    Pros

    Immediate chain of command was great.

    Cons

    Company didn't do enough to make associates feel appreciated.

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  5. "Systems Sales Trainee"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Sales Trainee in Dayton, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Reynolds and Reynolds full-time for more than a year

    Pros

    Great for recent recent grads to transition into the workforce and gain sales knowledge

    Cons

    Poor management, lack of structure in training program

  6. Helpful (1)

    "Autonomy but no growth"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Document Sales in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reynolds and Reynolds full-time for more than a year

    Pros

    They give you a car and you don't need to pay for gas or maintenance. Good support. Great autonomy. They also provide office equipment and great sales training.

    Cons

    You sell mostly paper to a limited number of car dealerships. Door to door sales. There is not much opportunity to grow.

  7. "Great Community"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - NPD 
    Recommends
    Positive Outlook

    I have been working at Reynolds and Reynolds full-time

    Pros

    Great work life balance and sports leagues

    Cons

    Tough interview process low pay scale

  8. Helpful (2)

    "A good job while in high school or college"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manufacturing Assistant in College Station, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reynolds and Reynolds part-time for less than a year

    Pros

    Ok pay, super flexible, management cares about you.

    Cons

    Same work every day, can get boring.

  9. Helpful (3)

    "Great Co-Workers.... Bad Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Document Solutions Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reynolds and Reynolds full-time for more than a year

    Pros

    There are only a select few pro's that I can give Reynolds and Reynolds. The first being the time that they devote to training. They spent countless hours on making sure you are prepared for the field. However, some of the training is irrelevant and seemed as though it was a bit dated. I can also say that the support team in Celina was incredible and they made the job a lot easier then it could be. That being said I feel as though they are undervalued by the company.

    Cons

    The list could go on and on but lets start with the “CEO”. If training would tell you anything, it would tell you that he is not liked in the industry. Its a bit sad that training managers need to teach you how to overcome that big obstacle, and they don't understand the half of it. Plus he doesn't seem to care much about anyone but himself and the systems team, which might I add is falling apart for Reynolds. Due to the lack of trust in the systems team, Reynolds customers are leaving the documents team as well. We spent countless hours building relationships just to have them broken due to the so called "account manager." I had a customer tell me "I'm sorry, but we just don't trust the company anymore due to the shady games the systems rep and his boss are playing." I won't keep going, but the last thing I will leave on the table is the fact that Reynolds overcharges for a lot of their products. Price was always a factor when it came to documents, and it is certainly a factor when it comes to systems. Reynolds is not the only player in the game anymore and the industry is waking up to that fact. It's time for some change.

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  10. Helpful (2)

    "Not a Company that Supports or Promotes Diversity"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Reynolds and Reynolds full-time for more than 5 years

    Pros

    cafeteria, onsite gym, onsite health center

    Cons

    lack of diversity, limited opportunity for growth, poor management

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