Richardson Reviews | Glassdoor

Richardson Reviews

Updated April 5, 2017
14 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John Elsey
6 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "1099 Richardson Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Training Consultant in Philadelphia, PA
    Current Contractor - Senior Training Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Richardson as a contractor (More than 3 years)

    Pros

    Talented colleagues. Treated as more than a "vendor". Great pay. Flexible schedule.

    Cons

    No benefits. No guarantee of work or income.


  2. Helpful (3)

    "Potential squandered."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Richardson full-time (More than a year)

    Pros

    Tremendous people dedicated to their work with a sprinkle of truly talented individual. A great cast of independent facilitators.

    Cons

    An uninspiring leader who succeeded in assembling one of the most lackluster senior leadership team.

    Advice to Management

    Behavior change is not just for your clients. If you can bring yourself to being condescending 5 times a day instead of 10 you will have improved.

  3. "Great place with only minor flaws"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Richardson full-time

    Pros

    The culture is one of a kind and the product and core values of the company are the strongest I've seen in my career. Some really great people there working hard and creating a real family environment.

    Cons

    I worked for the sales people, who could some times be unnecessarily difficult. There can be miscommunication and drama, as in any workplace, but nothing that is too difficult to overcome or deal with.

    Advice to Management

    Value everyone in the company equally, and make sure the lines of communication are always open.


  4. "Why I work at Richardson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Richardson affords professional sellers the opportunity to focus on clients and their business outcomes as a result of working with us.

    I have been in this industry for ten years. Richardson always had a great reputation in the industry. I followed a senior exec here not knowing what to expect, with faith in my ability to sell and knowing him as a leader. I've been impressed since day one working with colleagues that are first class.

    As a sales professional, the last thing I want to do is paint a story of success to a client and then have to be concerned that my company won't, or can't deliver on that commitment.

    Richardson has:
    1. Long-term client relationships
    2. Evidence that shows how we achieve the right outcomes for clients
    3. Is on a mission to disrupt the industry with new learning modalities and tools.

    Those three things are all I need to help my clients be successful, which in turn makes me successful.

    Cons

    There aren't any cons to working at Richardson that I can think of - Chalk it up to the honeymoon period - I've been here less than six months.

    Advice to Management

    Keep innovating. Keep managing to best practices. Keep leading the charge.


  5. Helpful (2)

    "Self absorbed company in decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Richardson as a contractor (More than 5 years)

    Pros

    Smart"new" business literate team.

    Cons

    Focus on cost cutting and "me-too" online learning leading company in ever-decreasing circles

    Advice to Management

    Nothing they would listen to.


  6. Helpful (6)

    "No direction, too many favorites and petty management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Philadelphia, PA
    Former Employee - Anonymous in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Richardson full-time (More than 3 years)

    Pros

    Nice co-workers
    Challenging work
    Acceptable benefits
    Culture has promise-there is a team mindset among the workers (not management)

    Cons

    Secretive senior management (complete with inter-office affairs!)
    Low payscale for most employees
    Empty promises of much-needed operational change
    No work-life balance
    No support for innovation
    Favorites do what they want/the real hard workers are overlooked or scrutinized unfairly
    Constant fear of being bought/sold/internal change

    Advice to Management

    Not worth the keystrokes--they won't listen anyway


  7. "Great culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Design Consultant in Philadelphia, PA
    Current Contractor - Design Consultant in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Richardson as a contractor (Less than a year)

    Pros

    Richardson's leadership team is a blend of leaders who have 'grown up' at Richardson and leaders who have joined the firm in the last few years. The leadership team is in sync with their strategic goals for the organization, and are very much 'a team'. The environment is... high energy, light, colleagial, and also heads' down hard working. It 'feels' like a start up. Everyone is on the same team from the senior most leaders to the new and younger employees. Opportunities for advancement are proven, and with the fast growth the organization is undergoing now, there will most certainly be more. Also virtual friendly.

    Cons

    Growing so rapidly that we may be running out of space, if you are virtual and visiting you might have to share space!

    Advice to Management

    Keep the transparent leadership up, it's working. Keep having fun and your teams will continue to have fun and work hard too! Need to update CEO information the new CEO is John Elsie.

  8. Helpful (5)

    "Constant Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Richardson full-time (More than 5 years)

    Pros

    Some managers were supportive and encouraging and helped employees develop their career skills.

    Cons

    Some managers were petty and disrespectful, going so far as to read out typographical errors at departmental meetings and ask for explanations in the guise of "problem solving." More than one manager during my tenure brought up motherhood during performance reviews - one saying my recent motherhood was effecting my work quality, the other telling me that I wasn't "mothering" enough to another staff member.

    Advice to Management

    The company is dedicated to teaching sales and coaching skills, but assumed that their own managers were effective coaches. Things may have changed, as I understand there has been a lot of turnover of late.


  9. Helpful (4)

    "Best days are behind them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Jose, CA
    Former Employee - Sales in San Jose, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Good, smart people
    Excellent marketing function
    Sales team is experienced and talented

    Cons

    HQ is like Peyton Place - drama, drama and more drama
    Senior leadership has no hands-on experience in sales; mostly finance and systems with zero creativity or deep understanding of sales
    Lack of professional maturity in key roles (e.g., design)
    Lack of collaboration, strategic direction
    Constant state of panic

    Advice to Management

    Rebuild; take a hit and cut out the dead wood
    Get creative thinkers, not bean counters (or brown noses) into leadership roles
    You could get better results with less overhead


  10. Helpful (1)

    "Great sales skills programs, tough environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Vice President in Philadelphia, PA
    Former Employee - Regional Vice President in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Richardson full-time (More than 3 years)

    Pros

    Work remote, great instructors, good internal systems

    Cons

    Tough management, old boys club

    Advice to Management

    Take some leadership training