Richemont Reviews
80% would recommend to a friend
(579 total reviews)
Jerome Lambert
85% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Micromanagement by certain a junior supervisor in training and discriminatory , vulgar language!" (in 9 reviews)
- "My manager shows little to know emotion & it makes things very uneasy & tense for me." (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of Richemont and is not affected by filters.
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Found 579 of over 1K reviews
Updated Dec 1, 2023
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- 5.0Aug 10, 2023LawyerCurrent Employee, more than 3 yearsFlorida Ridge, FL
Pros
best work known to man
Cons
thuis work for me especially has no cons
- 4.0Aug 2, 2023Team LeadCurrent Employee, more than 8 yearsDallas, TX
Pros
Friendly people, quality products. Management seems to be interested in the advancement of individuals on their teams.
Cons
It is easy to perform your way out of a promotion especially if your numbers are considered "too good to lose".
- 5.0Jul 27, 2023ManagerFormer EmployeeNew York, NY
Pros
Family work life growth fun
Cons
.low pay a lot of work old ways
- 4.0Jun 11, 2023Anonymous EmployeeCurrent Employee
Pros
Great people and great company overall
Cons
None that I can think of
- 3.0Jul 25, 2023Training & process complianceCurrent Employee
Pros
Pay Benefits Okay Working Environment Paid time off Time and location flexibility
Cons
Communication Issue Favoritism Point system Hard to get hired on Start in staffing agency
- 3.0May 2, 2023Sr.advisory LeadCurrent Employee
Pros
Inclusive Established Training programs for products Room for advancement within internal teams Benefits are amazing
Cons
Antiquated CRM that caused anxiety health problems due to consistent malfunctioning and limited support from leadership at that time. Internal trainer severely misinformed multiple teams, materials were rudimentary, overall waste of time as each maison has standard protocols. Onboarding was undeveloped and non existent internally. Frightening levels of office politics compounded with an abusive hiring manager created an absolute nightmare of what was once an inspiring dream company to proudly work for.
1 - 1.0Mar 28, 2023Anonymous EmployeeFormer Employee, more than 8 yearsGrand Prairie, TX
Pros
good health benefits, generous PTO.
Cons
Working at the Richemont call center is great...if you like the idea of working in an environment that feels like high school. Toxic positivity runs the place. Leadership is a clique, and you will not feel valued unless you're in with them. Otherwise you're just a number. Don't even consider working there if you're Black, and that's coming from a white person, so... In general employees are treated as if they can't be trusted. I was hired to do a job, and I excelled at it for years. I set records. But even after years of proving my worth, I was still treated as if I was too stupid to do the job and couldn't be trusted to do it without diligent supervision.
2 - 5.0Jan 24, 2023Talent CoordinatorCurrent Employee, more than 3 yearsNew York, NY
Pros
Leaders and Board Members are empathetic, loyal, and intelligent. Mentoring and Development are a priority.
Cons
Processes/approvals can take some time due to a dual reporting system with HQ.
- 1.0Jun 3, 2023Brand AmbassadorCurrent EmployeeGrapevine, TX
Pros
Not many, discount and that is where it ends
Cons
Toxic management No upward mobility
2 - 3.0Apr 24, 2023MarketingFormer Employee, more than 1 yearNew York, NY
Pros
Highly regarded brand, good discount.
Cons
Very European mentailty, erspecially toward women. Low salaries comparatively.
Richemont Reviews FAQs
Richemont has an overall rating of 3.8 out of 5, based on over 1,037 reviews left anonymously by employees. 80% of employees would recommend working at Richemont to a friend and 70% have a positive outlook for the business. This rating has been stable over the past 12 months.
80% of Richemont employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Richemont 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Richemont to be culture, career development, benefits and the cons to be senior leadership, management.
