Richmond American Homes Reviews in Salt Lake City, UT | Glassdoor

Richmond American Homes Salt Lake City Reviews

3 reviews

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Salt Lake City, UT

4.5
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Larry A. Mizel
1 Rating

3 Employee Reviews

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Pros
  • Support from other sales associates (in 4 reviews)

  • Good benefits, vacation and work schedule (in 3 reviews)

Cons
  • I was one of the top Sales People at this company (in 5 reviews)

  • little to no transparency in corporate decisions or plans (in 3 reviews)

More Pros and Cons

  1. "Great Career Choice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New Home Sales Associate in Salt Lake City, UT
    Current Employee - New Home Sales Associate in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Richmond American Homes full-time (More than a year)

    Pros

    Outstanding product, supportive management and great compensation.

    Cons

    New home construction comes with challenges. Not specific to Richmond, just part of the new home construction business.

    Advice to Management

    Local management is supportive and knowledgeable about Utah housing market.


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Home Sales Associate in Salt Lake City, UT
    Former Employee - New Home Sales Associate in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I really enjoyed the sales training offered by the company. They give you plenty of tools to improve your skill sets, most of which center around the Jason Forrest model who happens to have been a former Richmond employee

    Cons

    There is little to no support in the state of Utah and it seems as though HQ feels that this area is more like a red-headed stepchild than anything worth while, they seemed to be liquidating their assets as much as possible, all while smiling and telling us that they are in Utah for the long haul.

    Advice to Management

    Listen to the market and price things right out of the shoot. Too often the company spends way too much on land acquisition overprices the home consequently creating a firesale when nothing moves. It seems like the consumer is used to this scenario here and because of that they are constantly waiting to get the better deal.


  3. "Good pay, but high stress and poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Salt Lake City, UT
    Current Employee - Sales in Salt Lake City, UT
    Recommends
    No opinion of CEO

    I have been working at Richmond American Homes full-time (More than a year)

    Pros

    If you can sell, you'll do well. It's a good place to get your start and grow in certain areas.

    Cons

    There is a consistent attitude among management and corporate that buyers should feel privileged to buy their homes, instead of the other way around. Management is very inflexible with buyers and you will lose sales because of it. Expect poor all around decisions from management and incompetence. They'll constantly deny budging a few hundred dollars on a deal, only to let the buyer walk away and have the specs sit for 6 more months. The construction side is terrible, and sales people get the brunt of it. Policies often change and aren't communicated to sales which results in buyers being constantly being misinformed. There were many times I felt dishonest with buyers because of this. They care very little about buyer satisfaction. If keeping buyers happy is important to you, you'll have a difficult time doing so, and there's nothing you can do about it. Their mandatory training programs and meetings are the absolute biggest waste of time and will drive you insane. You'll often feel like your job is to have sales strategies (which don't work btw) down your throat instead of actually selling.

    Advice to Management

    Buyers are not fortunate to buy a home from you, YOU are the fortunate ones. Give a damn that buyers are happy before and after closing and be willing to budge a little. Weed out poor management and give negotiating power to sales. Get rid of unnecessary possition and programs (i.e. Forrest Training and HBRC). SERIOUSLY look into your construction performance and actually take action where you see problems. Again, dump the Forrest training program. It is absolutely useless and brings down the morale of everyone.


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