Ricoh Americas Corporation Reviews in Philadelphia, PA | Glassdoor

Ricoh Americas Corporation Philadelphia Reviews

Updated April 21, 2017
53 reviews

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Philadelphia, PA Area

3.0
Star Star Star Star Star
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Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
30 Ratings

53 Employee Reviews

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Pros
Cons
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  1. Helpful (1)

    "Major Account Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Work with mostly good people, who are helpful. Great training program, good benefits.

    Cons

    They are training and meeting happy, which takes away from selling time. They are in the midst of changing their business model from mostly equipment to services. They constantly change their compensation plans.

    Advice to Management

    Micromanage a bit less, and hire people you can trust to do their job.


  2. "Project Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Ricoh Americas Corporation (More than 8 years)

    Pros

    Good Leadership team inside of the project management office.

    Cons

    Change is the only constant


  3. Helpful (1)

    "Too Many Changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Wayne, PA
    Former Employee - Account Manager in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    Employees genuinely had your best interest in mind- always trying to assist you.

    Cons

    Not enough accounts to call on, compensation plan changed every year. Too much time satisfying metrics and not enough selling time.


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  5. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Palmyra, NJ
    Former Employee - Analyst in Palmyra, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation (More than a year)

    Pros

    Good physical work environment, upgraded facilities

    Cons

    Lack of training for specialized positions, sub-standard raises, management by intimidation, no clear definition of expectations


  6. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SENIOR MANAGER of FIELD SALES DEVELOPMENT in Mount Royal, NJ
    Former Employee - SENIOR MANAGER of FIELD SALES DEVELOPMENT in Mount Royal, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ricoh Americas Corporation (More than 5 years)

    Pros

    I spent 24 years with the company and made a lot of great friends, I would have never left had my position not been eliminated.

    Cons

    High turnover in the sales department.

    Advice to Management

    HR directors should speak to employee's that are terminated in a finial exit interview.


  7. Helpful (1)

    "OK to work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Malvern, PA
    Current Employee - Financial Analyst in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance and less stress

    Cons

    not good salary or benefit. Salary increase YoY is flat.


  8. "Solution Architect/ Application Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Lead/Architect in Malvern, PA
    Current Employee - Senior Applications Lead/Architect in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    Good people to work with. Business is aggressive in adopting new technologies

    Cons

    Company is in a declining industry. So tough to generate profits.

    Advice to Management

    Make sure middle level managers are aligned with Corporate strategic directions


  9. "IT Support Center Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norristown, PA
    Former Employee - Anonymous Employee in Norristown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent work enivornment at the Help Desk

    Cons

    No cons at this time


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSR in Philadelphia, PA
    Former Employee - SSR in Philadelphia, PA

    I worked at Ricoh Americas Corporation (More than a year)

    Pros

    I worked with a lot of great people and made some connections that I think will be lasting.

    Cons

    No clear direction of where the company is headed. Sales expectations are not realistic in a world where paper is going out the window.


  11. "Senior technical writer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in Malvern, PA
    Current Employee - Senior Technical Writer in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time

    Pros

    I absolutely respect, trust, and like my direct & dotted-line managers; love the variety of work; enjoy the cameraderie and team spirit on all of my projects. I'm proud of Ricoh's commitment to promoting environmental sustainability and its efforts to protect the environment. This company routinely wins awards for (1) recycling the trash that we, its employees, generate on the job and in our cafeteria, AND (2) its program to recycle customers' old equipment when we replace it with newer models. I am often able to work remotely, which I love, although our building is lovely & cafeteria is AB-FAB!

    Cons

    The company's careful frugality, while appreciated and admirable, is sometimes a source of frustration. I wanted an auxiliary monitor to improve my productivity, but was required to get a note from my doctor to say the monitor was necessary for medical reasons. Also, cubes are TINY!

    Advice to Management

    Move all offices to the awesome "New world of work" -- which we're selling to customers -- asap, please! Please move everyone to Sharepoint asap, too. Implement more generous vacation & sick time policies. The salary is good, but sick time is especially stingy!


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