Ricoh Americas Corporation Reviews | Glassdoor

Ricoh Americas Corporation Reviews

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Found 1845 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
52%
Approve of CEO
Joji Tokunaga
70 Ratings
Pros
Cons
  • "Upper management has restructured the business every year for the past 5 years, very unstable when trying to grow business in the Enterprise space(in 74 reviews)

  • "no room for advancement at Ricoh(in 24 reviews)

More Pros and Cons
  1. "Great PTO"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager I in Milford, MI

    I have been working at Ricoh Americas Corporation full-time for more than 4 years

    Pros

    Awesome PTO and benefit package

    Cons

    Compensation a bit on low side compared to market average. Raises are a joke.

    Advice to Management

    Just hurry and complete our transformation project and start investing in your staff again.

  2. "good place to work but corporate environment could take a toll"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Support Specialist in Tucker, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation full-time for more than 6 years

    Pros

    learn ricoh products well

    Cons

    corporate environment is not conducive for longetivity.

    Advice to Management

    treat others like people not numbers

  3. "Manager"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time

    Pros

    Company is committed to employee growth and development

    Cons

    Need more focus on work life balance initiatives.

    Advice to Management

    None

  4. Helpful (1)

    "Not Bad But Not Good"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Onsite Specialist in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time for more than 2 years

    Pros

    Good benefits. Good online training.

    Cons

    Too much micromanagement. Not enough pay and over-promising and under-delivering to customer. Too much favortism.

    Advice to Management

    Live by the standards that are set from the top of the company. Pay people what they are worth. Stop hiring mediocre people and firing good workers. I was a good worker for them and I chose to leave on my own terms after 2 and 1/2 years of service.

  5. Helpful (1)

    "It's fine."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Print Fleet Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time for more than 20 years

    Pros

    Any pros depends fully on your site, site manager and team.

    Cons

    No recognition for good work. Poor to no raises. Cares more about making money off you and the site than actually providing good services to the customer or investing in you as an employee.

  6. Helpful (1)

    "Don't do it!!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Service Technician in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time for more than 20 years

    Pros

    Good stepping stone, let them pay for your A+, Net+ and alike and than move on!!!

    Cons

    Treated like a number!! Goals are hard to reach. Was their for better than 35 years. I was hurt, never got a phone to ask if I needed anything.

    Advice to Management

    More the upper management this is addressed to. The people on the street, the techs and salespeople. With out us, there would be no Ricoh. We could make or break corporate goals. We should be treated better!!

  7. "Meh"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Supervisor in Richmond, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation full-time for more than 2 years

    Pros

    - Pay is decent. - Depending on your site, the job duties can vary, but overall are very similar (copy/mail services, general office assistance).

    Cons

    - Communication varies depending on your Area Operations Manager, but I'm on #3 and 2 have been poor communicators as far as timely replies/lingering unanswered questions. - ZERO overtime (I'm talking MINUTES not hours) unless approved by the client. This too will depend on the contract they may have at a certain site. Part of the struggles of being third-party employees.

  8. Helpful (1)

    "Restructuring departments frequently"

    StarStarStarStarStar
      Former Employee - IT Analyst 

      I worked at Ricoh Americas Corporation full-time for more than 20 years

      Pros

      Good coworkers to work with

      Cons

      Always restructuring, layoffs and too many changes in too little time.

    • "ricoh-usa"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Ricoh Americas Corporation full-time

      Pros

      great people to work with.

      Cons

      pay is not great. overall a great place to work for.

    • Helpful (2)

      "No longer a company to respect"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Client Executive 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Ricoh Americas Corporation full-time for more than 20 years

      Pros

      Great benefit package. Great products.

      Cons

      Expecting different results with same lame executive hierarchy. Poor executive communication. A company that prided itself on its ethics now has lost them. Unrealistic quota setting.

      Advice to Management

      Regain the ethics you once had. Communicate with the field more effectively. Stop the cloak and dagger approach to regain team loyalty. Respect the individuals.

    Found 1845 reviews