Ricoh Americas Corporation Reviews | Glassdoor

Ricoh Americas Corporation Reviews

Updated December 10, 2017
1,605 reviews

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2.9
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Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
570 Ratings

1,605 Employee Reviews

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Pros
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  1. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Cary, NC
    Former Employee - Account Manager in Cary, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Had a great corporate vision statement and solid principles. The service team was superior. Fantastic benefits and work-life balance. One of the best I've ever worked for. Even without great pay, this made the company a winner for the working man in NC.

    Cons

    Too heavy laden with middle-managers. They were paid far too much after coming in from IKON and the company ended up laying off it's entire outside USA sales team

    Advice to Management

    Think twice before merging.


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Fayetteville, AR
    Former Employee - Account Executive in Fayetteville, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Flexible shifts to get to spend time with family

    Cons

    Travel a lot in personal vehicle

    Advice to Management

    None

  3. "Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time

    Pros

    Benefits, Work/Family balance is good

    Cons

    Pay, management, advancement, culture, values


  4. Helpful (2)

    "Typical Large Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    Management consisted mostly of good people, positive forward thinkers. And then there were a few duds.

    Cons

    Not the best benefits and being a large worldwide company you are just a number.


  5. Helpful (3)

    "Once Great Company Has Lost It's way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Malvern, PA
    Former Employee - Global Account Manager in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Great Benefits, Good People, Good Products

    Cons

    Upper Management has ruined this company

    Advice to Management

    You've now completed a significant restructuring, stick with it and rebuild the brand created years ago. Get rid of the stale old Ikon leadership that sunk the ship.


  6. Helpful (1)

    "Was a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh Americas Corporation full-time

    Pros

    the people were the best

    Cons

    they didn't always care about people


  7. Helpful (2)

    "Ricoh @ Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Support Representative in Seattle, WA
    Current Employee - Field Support Representative in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (Less than a year)

    Pros

    Great people to work with, pretty good benefits

    Cons

    Underpaid, hours are weird, not the easiest to grow with

  8. Helpful (2)

    "Good Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    This company is good to receive experience with. You work on multiple machines, copy,printers, amazon lockers, pc set ups and repair, scrubex machines. The people that you work with are nice also...

    Cons

    The amount of workload they put on us is crazy.Upper management laid off alot of staff and they are pushing everything on the little men like us. Over all not a bad company to start out for, its just the field is rapidly changing.

    Advice to Management

    Push at least to hire some new employees and put less pressure on the technicians at least trying to catch up on work.


  9. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    Incredible access to resources and copious amount of training available.

    Cons

    Lack of trans formative leaders and thinkers

    Advice to Management

    Bring some folks with a new perspective


  10. Helpful (1)

    "Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Denver, CO
    Former Employee - Customer Support Specialist in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than a year)

    Pros

    They have lots of job opportunities.

    Cons

    They have bad product knowledge/management.

    Advice to Management

    Pay employees better.


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