Ricoh Americas Corporation Reviews | Glassdoor

Ricoh Americas Corporation Reviews

Updated April 25, 2017
1,393 reviews

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Full-time Part-time

3.0
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Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
475 Ratings

1,393 Employee Reviews

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Pros
  • Great colleagues and work life balance (in 56 reviews)

  • Effective communication, understanding, good benefits (in 57 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Major Account Manager"

    Star Star Star Star Star
    Former Employee - Major Account Manager in Phoenix, AZ
    Former Employee - Major Account Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Good team and individual work environment

    Cons

    Start divisions in company with out long term commitment.

    Advice to Management

    Don't close locations at Christmas time leaving employees without a job.


  2. Helpful (1)

    "Sad Situation for a great company and product"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New Orleans, LA
    Former Employee - Sales Associate in New Orleans, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Great Benefits and the Product is wonderful. Nice people to work with but it is a revolving door of sales personnel.

    Cons

    Ricoh's client based is disappearing with technology advancements and economy issues.

    Management should have better hold on account base. Account lists are polluted with duplicates causing any sales projects to be way off.

    Advice to Management

    Audit your account lists.


  3. Helpful (1)

    "Bad Industry to get it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid Market Account Executive in Lansing, MI
    Current Employee - Mid Market Account Executive in Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation (Less than a year)

    Pros

    Great Autonomy. Greta work life balance. Grind hard the days you want.

    Cons

    Poor Industry to get into now

    Advice to Management

    Figure out your business plan


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  5. Helpful (1)

    "Major Account Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Work with mostly good people, who are helpful. Great training program, good benefits.

    Cons

    They are training and meeting happy, which takes away from selling time. They are in the midst of changing their business model from mostly equipment to services. They constantly change their compensation plans.

    Advice to Management

    Micromanage a bit less, and hire people you can trust to do their job.


  6. Helpful (1)

    "Like drinking from a fire hose"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people in the mid to low rankings

    Cons

    Upper managemnt completely out of touch with field, say they want to get clost to customer but have created emense red tape barriers to allow it to happen. They 'measure the measurements' of Key performance indicataros.....and to be safe they mesure them again.

    Advice to Management

    Listen to the field, remove the glut of collateral duties that are required from them. They have 4 hours to service a customer and 4 hours of admin stuff....not enought hours in the day to perform 4-5 calls in a day.


  7. "Project Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Ricoh Americas Corporation (More than 8 years)

    Pros

    Good Leadership team inside of the project management office.

    Cons

    Change is the only constant


  8. Helpful (3)

    "Imagine... Change...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Development Consultant in Austin, TX
    Former Employee - Talent Development Consultant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Ricoh is a innovative and thoughtful company. They are a thought leader and innovator in almost every category in their market space. The are working very hard to meet and exceed the expectations of the their customer and the general trends of the market.

    Cons

    The market space is changing rapidly which has caused Ricoh to make some tough choices. In an effort to keep the the impacts of market changes to a minimum they were slow to make tough choices which only delayed the inevitable. That led them to layoffs and changes that effected more than it probably would have if they had moved quicker to respond to market conditions.

    Advice to Management

    You can't cut your way to profitability. Hold individuals accountable rather than a class of employees.


  9. "Applications Solution Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Solution Specialist in Newark, CA
    Current Employee - Applications Solution Specialist in Newark, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time (Less than a year)

    Pros

    Great place to work and smart management.

    Cons

    Huge organization thus there seems to somewhat decentralization, and communication ambiguity between the branches.

    Advice to Management

    Please keep up the good work.


  10. "pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Minneapolis, MN
    Current Employee - Account Executive in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Nice people, flexible hours, can work from home

    Cons

    Lack of direction from the top. Declining industry. Saturated market. Bad compensation.

    Advice to Management

    Need to find better sense of direction, better training form leadership. Successful sales people are not always the best leaders.


  11. "Managed Services Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managed Services Analyst in Metairie, LA
    Former Employee - Managed Services Analyst in Metairie, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 8 years)

    Pros

    Co workers and interaction with customers

    Cons

    Compensation and benefits are okay

    Advice to Management

    Improve compensation and benefits


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