Ricoh Americas Corporation Reviews | Glassdoor

Ricoh Americas Corporation Reviews

Updated July 24, 2017
338 reviews

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4.0
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Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
130 Ratings

338 Employee Reviews

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Pros
  • Great colleagues and work life balance (in 58 reviews)

  • Good benefits, PTO, hosts events to boost company moral (in 61 reviews)

Cons
More Pros and Cons

  1. "Ricoh Great Ideas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Development Consultant in Novi, MI
    Former Employee - Talent Development Consultant in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Cares about its people
    Stresses Learning and growth
    Excellent Products/Solutions
    Upper Mgmt provides open and transparent employee conduit

    Cons

    Need to respond better to changing markets
    Sales need to be better trained to uncover and create innovation for clients
    Sales need more Business Acumen training so they can be more effective.


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Excellent benefits, competitive wages, great leadership. Focus on training a huge plus.

    Cons

    # 1 market share in US for MFP's. Printing is a dying breed so maybe too many eggs in one basket. Remains to be seen

  3. "Former copier tech"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh Americas Corporation full-time

    Pros

    Lots of on site jobs

    Cons

    Lack of promotion paths for employees

    Advice to Management

    Give opportunities to employees to expand and grow in the company


  4. "In depth Business to Business call center that allowed my interpersonal skills to shine obtain delinquent A/R balances."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Very good training and leadership. Opportunity for advancement in certain areas.

    Cons

    Continued changes at the Corporate level resulting in massive reductions in job force.


  5. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA
    Recommends
    Neutral Outlook

    I have been working at Ricoh Americas Corporation full-time (Less than a year)

    Pros

    Great people and very diverse!

    Cons

    Currently morale is not where it should be.

    Advice to Management

    Focus on financial growth.


  6. "Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (Less than a year)

    Pros

    Good pay, flexibility of hours, good training, and lots of resources to help out.

    Cons

    Commissions could be better. Sometimes there are too many resources, not just one person can help.


  7. "Good but could be great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh Americas Corporation full-time

    Pros

    Good pay. Flexible hours. Good benefits. Nice people.

    Cons

    To many "systems" and not organized. Takes for ever to get anything done so customers are constantly upset.

    Advice to Management

    Rework your back-end operations with the customer in mind instead of your engineers and operations.

  8. "Good Entry-Level Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Working in the high-paced atmosphere that was Ricoh was good for developing a strong spine.

    Cons

    The opening salvo of information for knowing the basics about the machines, the job, and all else was hectic.


  9. "Average company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Flexible work schedule
    Friendly office environment
    Job responsibilities are very defined

    Cons

    Stagnant work environment
    Very silo'ed business operations
    Structure of the company doesn't allow for much upward mobility
    Low pay compared to rival companies


  10. "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Site Manager in Baton Rouge, LA
    Current Employee - Senior Site Manager in Baton Rouge, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Excellent management and lots of great people work here.

    Cons

    Much of the workforce is entry level unskilled labor. Bad attitudes and poor work ethic at this level cause good employees to be disgruntled and good managers to be strict and stressed.


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