Ricoh Americas Corporation Reviews | Glassdoor

Ricoh Americas Corporation Reviews

Updated December 15, 2017
1,608 reviews

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  1. "Stuggling with Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time

    Pros

    Great people. A lot of resources.

    Cons

    Afraid of. Change.
    Very incestuous

    Advice to Management

    Praise is not a limited resource. Embrace new ideas and give kudos to those who espouse them. Spend less time on CYA and on self promotion, and more on exploring new ideas and recognizing those who thought of them.


  2. "Hard to keep the faith"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    I work with many talented and dedicated people. However the company is in a transition phase and there is a great deal of anxiety and turnover.

    Cons

    Management is either blind to the fact or unwilling to admit that moral is down in the dumps and needs a boost.

    Advice to Management

    Your people matter more than any program, make them feel it.

  3. "Service technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Was a good company until about 2 years ago and the micromanagement started kicking in and they were more interested about making numbers than fixing customers

    Cons

    Manager support dwindled. manager brought in from other locations to clear house and got rid of all the best technician kept all the losers and suck UPS

    Advice to Management

    When your text tell you people are goofing off actually listen to them instead of listening to the goof offs


  4. Helpful (2)

    "Mail Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time

    Pros

    Location was beautiful
    Law firm staff very friendly
    Employee Appreciation from contracted law firm

    Cons

    Management didn't treat all staff the same
    No employee appreciation directly from company


  5. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh Americas Corporation full-time

    Pros

    -Excellent Training
    -opportunity for advancement
    - plentiful resources

    Cons

    - relatively low compensation
    - too many internal meetings
    - micromanagement

    Advice to Management

    - give more reward to overachievers
    - allow more room and flexibility to self starters / overachievers
    - focus more on revenue goals, rather than KPI's and daily tasks


  6. Helpful (1)

    "Production Print Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print Production Specialist in San Antonio, TX
    Former Employee - Print Production Specialist in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Good product mix. Emerging solution service organization.

    Cons

    Mid-Mangers not aligned with company vision

    Advice to Management

    Get out of Box Selling mentality


  7. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (Less than a year)

    Pros

    Great coworkers, good work/life balance

    Cons

    Pay rate, raises are bare minimun

  8. Helpful (1)

    "Good Company needs to Pay their Employees better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Technical Specialist in Milwaukee, WI
    Current Employee - Technical Specialist in Milwaukee, WI
    Doesn't Recommend
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    The benefits and able to get certain certifications for free

    Cons

    Minimal raises and low general pay

    Advice to Management

    Take better care of your employees by paying them better and give out better raises!


  9. Helpful (2)

    "Commercial Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Ricoh Americas Corporation full-time (More than 8 years)

    Pros

    It was a decent company to work for, but it was better when it was Ikon.

    Cons

    Constantly changing company structure and company goals. I was laid off after almost 8 years due to company reorganization.


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Loved working there. Sad to see positions eliminated

    Cons

    Some processed needed to be streamlined more. Especially in the sales cycle


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