Ricoh Americas Corporation Reviews | Glassdoor

Ricoh Americas Corporation Reviews

Updated April 25, 2017
1,392 reviews

Filter

Filter

Full-time Part-time

1,392 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great colleagues and work life balance (in 56 reviews)

  • Effective communication, understanding, good benefits (in 57 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Terrible place for Successful People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Fenton, MO
    Former Employee - Inside Sales in Fenton, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Decent work life balance overall

    Cons

    Abusive and sexist management, intimidation and bullying are the tools of leadership. Terrible place to be a female over 40 as you will be treated poorly, especially if you have talent and wish to use it to be successful. Constantly changing approach to the marketplace and constantly changing territories has damaged this once good company. Now, its run by people who have no clue what they are doing unless it involves bullying and intimidation.

    Advice to Management

    Get rid of the terrible directors and managers. Now that accounts have been cleaned and packaged up and sold to the dealer channel, all of it should be transferred. Makes sense to have dealers who are embedded into their communities sell for Ricoh. Ricoh does not care who sells their products. It doesn't care about its employees future either. Management, treat people with respect or lose all of your people who are quality workers.


  2. Helpful (2)

    "You will succeed here if you're a brown noser."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accounts Receivable Representative in Macon, GA
    Former Employee - Senior Accounts Receivable Representative in Macon, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    Time off. Friendly co-workers. HR will investigate complaints.

    Cons

    Management, low pay, no advancement.

    Advice to Management

    Take some leadership classes. Stop promoting favorites and ignoring dedicated hard workers. Stop being unprofessional! This company would be okay if it weren't for majority of the management team.


  3. Helpful (1)

    "Lose the cold calling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Benefits, stability, teamwork is great

    Cons

    Insistence on outdated sales methods

    Advice to Management

    If you must do phone blitzes, hire telemarketing specialists & get real appts.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Saint Louis, MO
    Former Employee - Senior Account Executive in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time

    Pros

    Work Environment, Core Values, and work/ personal life balance.

    Cons

    Many things can be listed here and no I did not get fired or laid off. To start as many of you may know that this company needs and has had a big shake up in management from firing the CEO along with the president. The management seems to pick and choose which rules it likes to follow. Many sales can be taken away from you without knowledge until you don't receive your commission check for all of the work you put in. I would personally rate the company half a star if possible.

    Advice to Management

    There are many things I would change about this company from fairness to employees and management. Being transparent is huge and Ricoh is very "transparent" if you want a run around answer or for the management to ignore you completely. The only smart thing this company did was hire Samantha More the VP of inside sales.


  6. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Milwaukee, WI
    Current Employee - Account Executive in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Enjoy my team, my manager, and my freedom to run my business. As long as your activity is there and results are being generated things are smooth. Trust is key, be honest and do your job, many will put the position/company down but it is only as good as you make it.

    Benefits, work life balance are great

    Cons

    Upper management seems to only care about metrics, no recognition for wins/losses to help overall sales, fy16 comp plan is a joke (hoping for improvements fy17), some stuck in the past and are un willing to adapt to new sales 2.0 mentality.

    It truly is hit or miss, if you have a good manager it is nice, but I can see how it would be awful with poor management

    Advice to Management

    Listen to the reps, be open to changes, work with the teams don't just delegate. What's causing the turnover? (compensation)


  7. Helpful (1)

    "Bad experience. Leadership was inept from the top down."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Executive in Novi, MI
    Current Employee - Major Account Executive in Novi, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation (More than a year)

    Pros

    Available portfolio to sell was about the only thing that stands out. Benefits package was acceptable. Management at times understands how to leave the office and visit a customer site. The 5 year olds running implementation had a decent grasp on what direction was up.

    Cons

    Everything else. Pay and management stick out as especially bad. Very poor communication and backend support. Basic tasks are extremely time consuming and take away the focus from sales/ your customers.


  8. Helpful (1)

    "Good place start not to stay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Manager in Seattle, WA
    Current Employee - Site Manager in Seattle, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Great exposure to different environments and awesome networking.

    Cons

    Very little succession, small growth, hindered leadership, mixed disjointed structure.


  9. "Ricoh Charleston Area"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On-Site Service Specialist in Mount Pleasant, SC
    Current Employee - On-Site Service Specialist in Mount Pleasant, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Help with advancement in Ricoh.
    Very supportive and friendly.

    Cons

    Commute to work is horrible.
    Sometimes the little things add up and can become stressful.

    Advice to Management

    Always keep an open mind about your employees and how each one is different. Don't expect them to be all the same, notice their differences and work with them.


  10. Helpful (1)

    "Solutions Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Consultant in Tucson, AZ
    Former Employee - Solutions Consultant in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Unprepared to compete in the US IT industry

    Cons

    Margins too high, no competitive chance

    Advice to Management

    Do some IT market research, gian more engineering expertise


  11. "Excellent place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Irvine, CA
    Former Employee - Global Account Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Plenty of opportunities, good structure and high end of industry pay range.

    Cons

    Big organization so personal branding is key.

    Advice to Management

    Continue to train and develope your people.


Showing 1,392 of 1,410 reviews
Reset Filters