Ricoh Reviews

Updated Jun 11, 2021

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3.2
50%
Recommend to a Friend
72%
Approve of CEO
Ricoh President and CEO Joji Tokunaga (no image)
Joji Tokunaga
211 Ratings
Pros
  • "My Personal Life is important and Work-Life balance is manageable(in 138 reviews)

  • "Good benefits, taking care of their employee(in 131 reviews)

  • Cons
  • "Not a lot of diversity in upper management, communication from the top down needs improvement(in 107 reviews)

  • "Company wants to be a technology company, but keeps running as a copier company(in 66 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Ricoh and is not affected by filters.

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    1. 5.0
      Current Employee

      Great company

      May 19, 2021 - Sales in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional Sales and industry leader

      Cons

      None teaches you to be accountable and perform

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    2. 2.0
      Current Employee, more than 3 years

      Low pay high work.

      May 27, 2021 - Site Manager II in Cupertino, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Medical, vision dental, decent vacation package

      Cons

      lowest pay in the field, bump moving up within the company was laughable. Management pushes you to not take your vacations if you run a site.

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      1 person found this review helpful
    3. 4.0
      Current Employee

      Good Place To Start

      May 26, 2021 - Technical Support Specialist in Tucker, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very big on providing GOOD training. Also assists with IT certifications.

      Cons

      Low starting pay for the amount of work. Had to use my personal car for service calls.

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    4. 3.0
      Current Employee, more than 3 years

      Sales Manager at Ricoh

      Jun 11, 2021 - Sales Manager in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co-worker culture and chance to make additional comp

      Cons

      No competitive differentiator and lack of vision.

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    5. 5.0
      Former Employee, more than 10 years

      Shrinking business

      May 19, 2021 - Manufacturing Engineer in Tustin, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sharing documented manufacturing knowledge for growth engineer level.

      Cons

      Whole market are shrinking and business shrinking too.

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      1 person found this review helpful
    6. 2.0
      Former Employee, more than 8 years

      IT Organization - Treatment of employees

      Apr 18, 2021 - Senior Manager IT in Wayne, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are lot of good and hardworking people trying to make positive contribution. Good Compnesation.

      Cons

      IT Leadership treats employees like slaves (sorry to use such word but there is nothing that explains the IT leadership mentality and behavior towards employees). In a way they are causing mental trauma with the way they interact, also impacting people's self esteem and worthiness. No work life balance, IT leadership feels they are privileged to call employees anytime they want and make them work on anything they want irrespective of importance or urgency. The overall culture was so stressful that I had to deal with constance headache, I didn't experience anything like that since leaving the company.

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      4 people found this review helpful
    7. 4.0
      Current Employee

      SDS

      May 22, 2021 - Service Delivery Specialist in Lincoln, NE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good job with all needed support

      Cons

      job security only as long as contract is in place

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    8. 4.0
      Former Employee, more than 5 years

      Good work life balance

      May 19, 2021 - On-Site Service Specialist in Westlake Village, Los Angeles, CA, Optional[CA]
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co-workers and fast pace environment made the day go by very quickly.

      Cons

      Upper management did not provide enough support

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    9. 3.0
      Former Employee

      Ok for an entry level job

      Jun 3, 2021 - Account Executive in Cambridge, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good way to learn the sales process

      Cons

      Company living in the Stone Age. Not enough technical support or training for reps selling electronic document solutions

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    10. 3.0
      Current Employee, more than 1 year

      Great for those who want low stress jobs

      Jun 4, 2021 - Field Service Technician in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of downtime depending on where you are placed

      Cons

      Not much room for advancement in the company

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    Viewing 1 - 10 of 2,168 Reviews

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