Ricoh Reviews | Glassdoor

Ricoh Reviews

Updated November 16, 2017
648 reviews

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2.8
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Ricoh President & CEO Zenji Miura
Zenji Miura
142 Ratings

648 Employee Reviews

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Pros
Cons
  • some compromise on work/life balance (in 7 reviews)

  • Low pay despite amount of work, a lot of work drama (in 10 reviews)

More Pros and Cons

  1. "Site Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Supervisor in Chicago, IL
    Current Employee - Site Supervisor in Chicago, IL

    I have been working at Ricoh full-time (More than 5 years)

    Pros

    You work hard and apply yourself. There is opportunity to grow and move up

    Cons

    No cons at Ricoh corp for me.

    Advice to Management

    Continue to recognize the potential in great employees.


  2. "It wasn't bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Document Clerk in Cleveland, OH
    Former Employee - Document Clerk in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh full-time (Less than a year)

    Pros

    Steady work, reasonably laid back environment.

    Cons

    Management kept pushing metrics more and more while not adjusting their tolerance for errors. Not much room for advancement.

    Advice to Management

    Your employees are humans, not automatons; constantly hounding them to preform at a certain speed is demoralizing.

  3. "Lost"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh full-time (More than 10 years)

    Pros

    Great co-workers, interesting projects, competitive compensation.

    Cons

    Management team is lost and rudderless. Favors corporate initiatives of the week, where some new idea that is going to transform the company is half-heartedly implemented for a few months and then abandon to the corporate dustbin. Soon replaced with a new corporate initiative. Lather, rinse, repeat.


  4. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh full-time (More than a year)

    Pros

    Time off, benefits, company events.

    Cons

    Lack of sales motivation, nonchalant environment, high turnover, commission payout issues.


  5. "Enterprise Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Syracuse, NY
    Former Employee - Anonymous Employee in Syracuse, NY

    I worked at Ricoh full-time (More than 10 years)

    Pros

    They offer fantastic software solution, unmatched in the industry.

    Cons

    Slow approval process but very thorough.


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh full-time

    Pros

    Truly Great Equipment (MFD's) and solutions (Vast Portfolio) to sell to customers.
    Most people I worked with were fantastic and caring people.

    Cons

    Company has no idea of the direction they want to go. Direction changes every year...year over year...that you never felt safe in your role.
    Management and senior leadership seemed only concerned for their own well being while people who have dedicated their professional careers to Ricoh were thrown to the curb so the company could survive...
    Doing any type of complex solution became a nightmare with the systems and processes that were created for those types of deals.

    Advice to Management

    I have tried my whole career to offer field level ideas but when you (management) sit in your ivory towers following your orders from above.
    Have some personal courage to speak up instead of following blindly when you know something presented from above is wrong or simply just a bad idea.
    The reason why Ricoh is in the state it is in is somply because most management and senior leadership just followed the Pipe Piper to the lake filled with Kool Aid instead of truly embracing the feedback you received from the field.


  7. "Sr On-Site Service Spec.MS Ops Onsite"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ricoh full-time

    Pros

    Good management and friendly environment

    Cons

    Pay and hours could be better.

  8. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh full-time

    Pros

    Very good company always evolving

    Cons

    None that are not at any other company


  9. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Midwest City, OK
    Former Employee - District Sales Manager in Midwest City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh (More than a year)

    Pros

    Benefits, about all I can think of.

    Cons

    Benefits, Insurance, Pay, Favoritism, Out of date sales tactics.

    Advice to Management

    All about the favorites who get the low hanging fruit.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Columbus, OH
    Current Employee - Account Manager in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh full-time (More than 8 years)

    Pros

    There are no pros at this time

    Cons

    There is no loyalty to senority


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