Ricoh Reviews | Glassdoor

Ricoh Reviews

Updated August 14, 2018
799 reviews

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2.8
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Ricoh President & CEO Zenji Miura
Zenji Miura
186 Ratings

799 Employee Reviews

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Pros
  • "Huge advocate of diversity and work life balance" (in 33 reviews)

  • "Great place, positive work environment" (in 33 reviews)

Cons
  • "some compromise on work/life balance" (in 8 reviews)

  • "low pay regardless of experience, the wearing of uniforms, and odd tasking that accompanies the position" (in 13 reviews)

More Pros and Cons

  1. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Duluth, GA
    Former Employee - Team Lead in Duluth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh full-time (More than 5 years)

    Pros

    Company takes care of their employees.

    Cons

    Location could be closer to the city.

    Advice to Management

    Always lead with integrity.


  2. "A company with the right values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh full-time

    Pros

    The training and cross training opportunities are endless
    The managers are mostly all very easy to work for and respect your input
    I worked in a remote office, and my co-workers were the absolute best.

    Cons

    There is a lot of 'red tape' that makes doing simple tasks quite difficult
    There have been massive lay offs in the past 3 years

  3. "Field Support Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy work, easy schedule, get to travel

    Cons

    Communication could be a lot better

    Advice to Management

    Communicate


  4. "Not user friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mail Carrier in Auburn University, AL
    Current Employee - Mail Carrier in Auburn University, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh full-time (More than a year)

    Pros

    There are no pros for this place.

    Cons

    Nothing has went right at all.

    Advice to Management

    Make your employees happy.


  5. "Depends on the site"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh full-time

    Pros

    I worked for two managed services sites. Whether your experience with Ricoh will be good depends entirely on the customer being served and your managers.

    Cons

    Pay not great, managers and customers can be difficult


  6. "Copier Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh full-time

    Pros

    Great Vacation benefits. there is a slim chance of better copiers coming out.

    Cons

    Terrible copiers. No pride. Ridiculous penny-pinching. Charge the customer mandate.

    Advice to Management

    Quit.


  7. "Love the Job & Customers, Dislike the company's ethics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Onsite Specialist in Seattle, WA
    Current Employee - Senior Onsite Specialist in Seattle, WA
    Recommends
    No opinion of CEO

    I have been working at Ricoh (Less than a year)

    Pros

    Job isn't difficult, Customers are typically friendly.

    Cons

    Management. People are constantly hired from outside instead of within the company. No intensive to remain with the company or work hard.

    Advice to Management

    Stop hiring people who know nothing about the job into management/supervisor positions and hire the people who've worked here and know the job, company, and customers well.

  8. "Forklift operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Ricoh full-time

    Pros

    Great benefits, and Competitive compensation

    Cons

    Full time 40 hours a week is not always available due to work load

    Advice to Management

    Cross train in other areas to get more out of your staff


  9. Helpful (1)

    "supervisore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Houston, TX
    Current Employee - Supervisor in Houston, TX

    I have been working at Ricoh full-time

    Pros

    good hours to work atleast

    Cons

    they do not hold people accountable by lies and they do not support their supervisors with work place conflict

    Advice to Management

    support your managers


  10. Helpful (1)

    "Production Systems Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Systems Tech in Boston, MA
    Current Employee - Production Systems Tech in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ricoh full-time (More than 3 years)

    Pros

    Don't have a boss hanging over you all day. You can manage your time and service calls how you see fit.

    Cons

    Raise scale could be better. Lucky if you get 2% raise a year no matter how hard you work.

    Advice to Management

    Take care of those people who are your main reason for success. A little acknowledgement goes a long way. Preferably in the form of money.


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