Ricoh Employee Reviews | Glassdoor

Ricoh Reviews

Updated February 16, 2017
497 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Ricoh President & CEO Zenji Miura
Zenji Miura
102 Ratings

497 Employee Reviews

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Pros
Cons
  • some compromise on work/life balance (in 7 reviews)

  • Even though there are procedures in place no one really follows them (in 10 reviews)

More Pros and Cons

  1. "Commercial Account Executive"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Ricoh full-time

    Pros

    great flexablility doing something you like doing

    Cons

    some meeting times and requirments were hard to make considering time managment concerning other responsiblities that needed to be attended to.

    Advice to Management

    allow outside reps to be ouotside reps


  2. Helpful (1)

    "Putting numbers over anything else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Service Specialist in Minneapolis, MN
    Current Employee - Senior Technical Service Specialist in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh full-time (More than 10 years)

    Pros

    I like being a field tech because I get to go to different places everyday.

    Cons

    They are more concerned with making a spreadsheet look good than anything else. Not really any chance to advance.

    Advice to Management

    Stop the focus on the numbers and focus on making the customers happy.


  3. "Risk averse unfriendly culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Development Manager in Oxford, OH
    Former Employee - Market Development Manager in Oxford, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Ricoh (More than 5 years)

    Pros

    Good technology - a leader in some fields
    A good place to work if you like routine and don't want to be challenged
    Fairly well paid
    Some great people

    Cons

    Outdated work practices
    Culture - risk averse, difficult to keep motivated if you want to innovate

    Advice to Management

    Change the culture - you are not getting the best out of your workforce !


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  5. "Rebate & Reporting Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh full-time (More than 10 years)

    Pros

    Great people to work with

    Cons

    No bonuses and 401K could be better

    Advice to Management

    Either everyone receives a bonus or no one


  6. "Challenging work place with few rewards."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Bellevue, WA
    Current Employee - Account Executive in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh full-time (More than a year)

    Pros

    Fairly independent work. Easy in terms of managing existing customers who need upgrading. Good experience if you're looking to get into sales.

    Cons

    Most of training takes away from job itself. Very redundant and time consuming. Not a fun work environment. Horrible turnover. Bad management. Mind numbing just cold calling all day every day.

    Advice to Management

    Hire actual managers- not top sales reps who lack managerial skills and personalities.


  7. "Managed Services Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Washington, DC
    Current Employee - Receptionist in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ricoh full-time (Less than a year)

    Pros

    great team, fair pay, super benefits!

    Cons

    Online trainings, no room to grow- do not like to hire internally

    Advice to Management

    See you employees, help them move forward in the company.


  8. "Territory Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ricoh full-time

    Pros

    Large Territory and competitive salary

    Cons

    Company changed sales strategy to tele


  9. "Manufacturing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ricoh full-time (More than 5 years)

    Pros

    Good benefits, good 401k match, good people.

    Cons

    No work/life balance, pay is low for what is expected of you, no strategic vision from upper management.

    Advice to Management

    Show more appreciation to the employees as you are only as good as the employees that work for you.


  10. "Warehouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forklift Driver in Norristown, PA
    Former Employee - Forklift Driver in Norristown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh full-time (More than 3 years)

    Pros

    , benefits are great, room for advancement, company parties are fun, learning experience is awesome,

    Cons

    Started with a temp agency, it took two years to get hired. Once hired my pay was less than the temp agency,

    Advice to Management

    Be more professional, listen to employer's,


  11. "Billing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh full-time

    Pros

    Company culture of integrity, teamwork. KPI's were achievable and realistic. Strong support across the organization. Generous benefits. Most all Directors and Sr Managers are supportive, competent and enjoyable to work with. I had a very positive experience.

    Cons

    Too much emphasis on appeasing low performers rather than elevating and rewarding top performers. By accepting drama and gossip you are encouraging it to happen.

    Advice to Management

    Manage to your top performers and watch the cream rise to the top.



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