Ricoh Reviews | Glassdoor

Ricoh Reviews

Updated October 22, 2018
830 reviews

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2.8
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Ricoh President & CEO Zenji Miura
Zenji Miura
195 Ratings

830 Employee Reviews

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Pros
  • "Huge advocate of diversity and work life balance" (in 34 reviews)

  • "Working environment is excellent" (in 34 reviews)

Cons
  • "low pay regardless of experience, the wearing of uniforms, and odd tasking that accompanies the position" (in 16 reviews)

  • "some compromise on work/life balance" (in 8 reviews)

More Pros and Cons

  1. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Duluth, GA
    Former Employee - Team Lead in Duluth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh full-time (More than 5 years)

    Pros

    Company takes care of their employees.

    Cons

    Location could be closer to the city.

    Advice to Management

    Always lead with integrity.


  2. "fleet manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Manager in Las Vegas, NV
    Former Employee - Fleet Manager in Las Vegas, NV
    Doesn't Recommend

    I worked at Ricoh full-time (More than 3 years)

    Pros

    Challenging and some good people to work with

    Cons

    low pay and poor senior management/leadership

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great pay when you bring in results

    Cons

    Downsizing like most of corporate America


  4. "Product Support Specialsit II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Ricoh full-time

    Pros

    New open spaces, no cubicles, very collaborative work space.

    Cons

    Loud co-workers. micro management.


  5. "Smoke, mirrors, salesmanship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior On-Site Services Specialist in Seattle, WA
    Former Employee - Senior On-Site Services Specialist in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh full-time (Less than a year)

    Pros

    Steady daytime hours, indoor office work, opportunities for advancement. If you’re in retail or food service you’re Ricoh material, they’ll provide you an opportunity to get into entry level office work with benefits.

    Cons

    Ricoh provides “onsite managed services.” You will be an employee of Ricoh but work for another company. Most company employees view and treat Ricoh staff as 2nd class citizens. It’s fascinating because you get to see how a successful, ethical organization is run but you’re on the outside looking in. Ricoh managers are terrified of losing an account on their watch and throwing employees under the bus instead of addressing core problems (usually staffing deficiencies) is standard operating procedure.

    Advice to Management

    Smoke, mirrors and numeric gymnastics that contort the results of monthly reports will only work for so long. Everyone else can see that the “Ricoh way” is to just scrape by. The results need to live up to the sales pitch.


  6. "Great Company, incredible co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great team atmosphere and fun projects

    Cons

    not fantastic pay but good enough


  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    there are great benefits

    Cons

    could use better management skills

  8. "Poor pay for high expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Onsite Specialist
    Current Employee - Senior Onsite Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ricoh full-time (Less than a year)

    Pros

    Lots of training available on various MS products and more.

    Cons

    Salaries are low; pay bumps are rarely above 1%. Insulting, really. I was hired just in time to be included in the annual reviews; GLOWING review, half a percent raise. I'd rather have had no raise at all for not being there a year than those whole 7.5 cents...

    Business casual seems to be defined by the whim of onsite management. The company we are contracted to have employees dressed far more casually than us who are doing manual/physical labor handling the mail and hanging posters and stocking paper in various places.

    Advice to Management

    Listen to your employees. We're the ones in the trenches and you treat us like indentured servants. Don't encourage your low-paid workers to contribute to a charity that you won't even MATCH.


  9. "Production print"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good products, and good service model

    Cons

    Company still is finding their direction


  10. "Sr On Site Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ricoh full-time

    Pros

    none at all not good

    Cons

    poor management, poor work quailty


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