Ricoh Reviews | Glassdoor

Ricoh Reviews

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Found 874 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
53%
Approve of CEO
Ricoh CEO Zenji Miura
Zenji Miura
207 Ratings
Pros
Cons
  • "begin to instill work life balance(in 9 reviews)

  • "low pay regardless of experience, the wearing of uniforms, and odd tasking that accompanies the position(in 16 reviews)

More Pros and Cons
  1. "Team Lead"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Duluth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh full-time for more than 6 years

    Pros

    Company takes care of their employees.

    Cons

    Location could be closer to the city.

    Advice to Management

    Always lead with integrity.

  2. "Professional and accommodating"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Ricoh full-time for more than 2 years

    Pros

    Professional and friendly culture. Excellent benefits.

    Cons

    Geese around the pond may attack.

  3. "Best of the Shrinking Industry"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategic Workflow Specialist in Indianapolis, IN

    I worked at Ricoh full-time for more than 20 years

    Pros

    Aggressive commission schemes to assist in placement of hardware and staff; best portfolio of software in the industry; ability to craft a solution to fit customer needs.

    Cons

    Insanely competitive marketplace leads to low or no margin deals; latent focus on hardware meant services were often an afterthought.

    Advice to Management

    Keep those remaining technical resources happy!

  4. "Ricoh values their customers and employee"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh full-time for more than 20 years

    Pros

    Great insurance and paid time off benefits

    Cons

    Change, change, change, but this the way all companies grow

    Advice to Management

    Continue motivating your teams

  5. "No Complaints"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Service Technician 
    Recommends

    I have been working at Ricoh full-time for more than a year

    Pros

    Good benefits and compensation for travel on your vehicle to include gas and mileage.

    Cons

    Training videos are a bit overwhelming

  6. "Copier technicina"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ricoh full-time

    Pros

    Great benfits. Staff very friendly

    Cons

    There are alot of boses middle management does not always now what lower management is doing. Very stressful

  7. Helpful (2)

    "Site Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Site Manager Supervisor in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Ricoh full-time for more than 4 years

    Pros

    Contracted to work at great companies

    Cons

    Management supports the client even when racism is clearly the motive then railroad you out the door. I ran a site major company with nothing but stellar reviews till a racist person showed and complained about everything I did

    Advice to Management

    Support the people that make it possible to receive your cut from your contracts every month especially when it's obvious it's not them.

  8. "Senior-on site specialist"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Ricoh full-time

    Pros

    it was cool easy job

    Cons

    not a worth for the long term job

  9. "National Program Manager - Federal"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - National Program Manager - Federal in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh full-time for more than 6 years

    Pros

    They offer a great work/life balance

    Cons

    As a company focused on selling into the Federal Government with services it would be helpful to eliminate the FOCI status

  10. Helpful (1)

    "Transformation"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Ricoh full-time

    Pros

    Transforming business and offering new products and services relevant to customers.

    Cons

    Transformation is difficult and comes with constant change that can be challenging.

Found 874 reviews