Ridgewood Savings Bank Customer Service Representative Reviews | Glassdoor

Ridgewood Savings Bank Customer Service Representative Reviews

Updated May 13, 2019

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Found 3 reviews

3.2
StarStarStarStarStar
100%
Recommend to a Friend
100%
Approve of CEO
Ridgewood Savings Bank CEO Leonard Stekol
Leonard Stekol
1 Ratings
  1. "savings counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Garden City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ridgewood Savings Bank for less than a year

    Pros

    good benefits, wellness program for employees

    Cons

    promotions given based on who you know

    Advice to Management

    acknowledge if your employee does something good

    Ridgewood Savings Bank2017-07-22
  2. "A lot of work for decent pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ridgewood, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ridgewood Savings Bank full-time for more than 3 years

    Pros

    Starting pay is higher than other banks Flexible work schedule

    Cons

    hard work is rarely rewarded You always hear about complaints but never about positive things.

    Advice to Management

    Lead with positivity not fear

    Ridgewood Savings Bank2019-05-13

    Ridgewood Savings Bank Response

    May 17, 2019Assistant Vice President

    Thank you for your review. We appreciate you taking the time to share your experience working at Ridgewood Savings Bank. We strive to create an open culture and value feedback so that we can become an even better company. If you are open to discussing your experience with us we would ...

    Show More
  3. "If you want stability in these hard times, this is the bank to choose"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bronx, NY
    Recommends
    Approves of CEO

    I have been working at Ridgewood Savings Bank

    Pros

    *Hours are great *Show initiative and there is opp. for growth *Good benefits *Stable

    Cons

    *Pay could be better *Managers should communicate better with employees the goal of the bank *Sometimes upper management does not select the best people to run operations * Management/operation issues with acquisition of City and Surburban could be better addressed

    Advice to Management

    *Select more competent managers *Give employees the resources to do their jobs more effectively -- ie. counterfeit machines on teller floor *It continues to host all events in Queens or LI, and does little or none community outreach or employee events/training in the the Bronx, where they have a significant # of employees. *Conservatism has paid off in these hard times

    Ridgewood Savings Bank2008-10-12
Found 3 reviews