Riedel Crystal Reviews | Glassdoor

Riedel Crystal Reviews

16 reviews

Filter

Filter

Full-timePart-time

2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Maximilian Riedel
7 Ratings

16 Employee Reviews

Sort: PopularRatingDate

  1. ""Disheartened""

    StarStarStarStarStar
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Approves of CEO

    I worked at Riedel Crystal full-time (More than a year)

    Pros

    It was a challenging group of people to work with but for the most part everyone was pleasant enough to work with and for. Love the product, absolutely a great way to meet folks. Didn't know how different and pleasant wine could taste until you have it in a Riedel glass. Discounts for Family and Friends were also great!

    Cons

    Vacation Sick days not enough. Snow days rules

    Advice to Management

    Having been in the sales team, it's hard for me to comment or really give advice to what will work for the office. However, seeing what was written must not sit well with the company's Owners no matter who they are.
    Management need to work together to inspire everyone. Employees will follow and do as management do. Management should respect each other's roles. Each have grueling tasks.


  2. "Worst Company to work for in the US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Riedel Crystal full-time (More than 3 years)

    Pros

    Nice product , free lunch , lavish holiday parties & trips to beautiful Austria. Awesome employee discounts on product during the Christmas season .

    Cons

    CEO sucks , you won't go far unless you play her game. That's the only way you will make decent money or get a promotion. Fraternizing was allowed between upper management operations and sales in which she was rewarded with promotion and own office. Upper management is clueless but gets by due to favoritism from new CEO .Lots of office scandal CEO will do whatever it takes to boost her earnings . High office turnover nobody stays so don't even waste your time the company will probably go under soon.

    Advice to Management

    Please retire, you're running the company into the ground.

  3. Helpful (10)

    "The worst company ever & the "So-CALL" CEO is so pitiful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edison, NJ
    Former Employee - Anonymous Employee in Edison, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Riedel Crystal full-time (More than a year)

    Pros

    The product is well known

    Cons

    Poor management, shady management, CEO will get rid of you either because she doesn't like you or feels threaten by you. It was such a miserable place to work. The company is going down the drain thanks in part to the "so call" CEO. Would never recommend anyone to this company. If you are applying for a position there - RUN FAST.

    Advice to Management

    The Riedel family need to take a closer look at who they have leading the US operations. Too many smoking mirrors. The concerns are real. She's nasty, disrespectful and causes a lot of drama. She manages like a dictator. She's hated by EVERYONE - no one wants to work with or for her. The main reason people leave is because of HER.


  4. Helpful (4)

    "incompetent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Edison, NJ
    Current Employee - Anonymous in Edison, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Riedel Crystal full-time

    Pros

    Great coworkers who are passionate about wine and their brand. Good benefits though you're not really allowed to use your vacation time without an issue.

    Cons

    If you read any article on management and employer best practices, you will discover Riedel employs exactly the opposite practices and ideas. The US branch is managed by a CEO who leads based on fear (that others are more intelligent or know more than she does about their jobs - which they most certainly do) and maintains the unhealthy, often abusive environment to the few employees that choose to stay. Forever a revolving door, those that are smart leave soon after joining the "team." Top sales people and even vice presidents have been fired with little reason, other than they did not conform and dared to have their own voice. Seemingly unaware that people leave due to her and the toxic environment she creates, the cycle continues on and on. There is no work/life balance, especially for sales people, and HR is just another employee who has no real role or capacity to help any of the employees there. The other reviews are spot on, including that which says the CEO planted false positive reviews here, as well as lies to the owners about what happens in the US office. The best advice when considering a job is to run, not walk; sadly it is a great brand that is suffering due to incompetent management.

    Advice to Management

    The worldwide CEO should take stock and realize his company could be much more successful - and happy - with the right people in place.


  5. Helpful (2)

    "EDI/Compliance/Claims Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Manager in Edison, NJ
    Current Employee - Claims Manager in Edison, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Riedel Crystal full-time (More than 5 years)

    Pros

    It is a great company, the discount is great specially on x-mas time.
    Great people to work with. Happy environment most of the times.

    Cons

    Vacation and pay rate is not up to standards.


  6. Helpful (3)

    "Distinguished company but horrible to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edison, NJ
    Former Employee - Anonymous Employee in Edison, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Decent discount during December, but recent changes by over zealous upper management makes it not worth ordering.

    Cons

    the company putt their own positive review on here to better themselves which should tell you something

    Advice to Management

    Treat employees with some respect as you hired them for their knowledge! Bullying gets you no where other than high turnover.


  7. "CEO would be ashamed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Riedel Crystal (More than 3 years)

    Pros

    It's hard to find any. Maybe the discount.

    Cons

    Retaliation is the norm. Management strikes terror in the heart of employees. To the point that workers are frightened to speak to each other about anything and forget about mentioning issues to upper management in Austria. Communication with them not only needs pre-approval, but corrective action is taken if one does so. The word team is nonexistent. Coworkers are forced to rat each other out or lose their jobs themselves. Jobs previously done by multiple people are forced on one person or paycuts are made without CEO knowing who moved to Austria. Benefits and perks cut without warning. Broken promises, MICROMANAGEMENT, lies, deceit, backstabbing. Owners would be ashamed if they knew what became of their company.

    Advice to Management

    Respect your employees. Let them have a voice rather than struggle through the day in fear. Satisfied employees equal a productive work environment. Job satisfaction means more than a free lunch on occasion.

  8. Helpful (1)

    "CEO leaves USA to work from Austria"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Riedel Crystal full-time (More than 5 years)

    Pros

    great brand to be proud of.

    Cons

    Favoritism, high stress environment, high employee turnover, HR instructed to perform damage control on negative comments on pages like this.

    Advice to Management

    Employees are aware of favoritism. This has to stop as it creates severe morale issues. Certain people are allowed to dictate what they will/won't do for their job description. Again, employees see this and it does not sit well. High turnover continues..internal problems continue...when will this finally be addressed?


  9. "Learning a lot through my experience at Riedel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office in Edison, NJ
    Current Employee - Office in Edison, NJ
    Recommends
    Positive Outlook

    I have been working at Riedel Crystal full-time (More than a year)

    Pros

    Excellent employee discount, good healthcare benefits and coverage, camaraderie amongst co-workers, benefit of learning about the wine and spirits industry, invitation to participate in special events.

    There is much room for growth in the company. Learning is encouraged, they want their employees to grow and educate themselves as much as possible.

    They recognize their employees who go above and beyond what is required.

    They encourage employees to participate in Company events. They do a summer and a winter event for employees and their families. Through the year they also do outside events to encourage cohesiveness amongst employees.

    Cons

    For a large company, their employee count is small. Some people juggle several different tasks and job duties at the same time, sometimes can be overwhelming.

    For the employees who travel, they are expected to be at work the next day after traveling for long lengths (especially from Europe).

    It is hard to list the Cons because no matter what company one may go to, there will always be stress and difficult times. However, one must realize that Riedel Crystal is no different from any other company that is in the industry. Riedel expects a lot from their employees, but no more than what any other company would expect.

    Advice to Management

    Understanding that there must be more of a work/life balance.


  10. "A Wine Glass Company with Innovation In Mind? Yes It is true."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Edison, NJ
    Current Employee - Manager in Edison, NJ
    Recommends
    Positive Outlook

    I have been working at Riedel Crystal full-time

    Pros

    World renowned brand, perks of being in the wine, beer and spirits world, leaders in industry, young CEO with a forward thinking mindset, pleasant coworkers. The best part is going to a party or conference and having people say, 'OH wow, you work for Riedel..!'. There isn't any idea that is scoffed at. HR team assists with questions and issues.

    Cons

    Location isn't favorable as I am not a fan of New Jersey.


Showing 16 of 16 reviews
Reset Filters