RigUp Reviews

Updated Jul 21, 2020

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3.1
50%
Recommend to a Friend
55%
Approve of CEO
RigUp CEO, Co-Founder Xuan Yong (no image)
Xuan Yong
71 Ratings
Pros
  • "Not to mention we are one of the highest paying software startups in Austin with free health insurance to ensure we attract top talent(in 9 reviews)

  • "Great benefits, very creative teams, Just a good place to work(in 6 reviews)

Cons
  • "Everyone that has worked or interviewed at this company has been led to believe that this is a tech company(in 9 reviews)

  • "Growing pains but working through them with intense interest on improvement(in 5 reviews)

More Pros and Cons
  1. COVID-19
    Helpful (5)

    "Truth about layoffs and the business"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RigUp full-time for more than a year

    Pros

    Fast growing and hard charging business on a mission to bring technology to underserved industries from energy to construction. In my 2 years here, I learned a decade's worth of skills.

    Cons

    I was hesitant to write this post but I think there are a lot of misrepresentations that have been said about RigUp following layoffs the company did as a result of Covid19. RigUp is what I call a "real world" economy business. The company's marketplace lets businesses from construction to energy put together crews of workers for various projects. Due to the pandemic, business was impacted and so the company made a hard decision to lay people off. They had to do it over video because there was a stay at home order and likely in person meetings at the office would have contributed to more virus spread! Secondly, the layoffs sucked. I know. I was impacted. Yet I am thankful for the experience there. The business is fast growing and intense and challenging. In my 2 years there I gained 10 years of experience. I think there are a lot of people who are angry and frustrated. The truth is the company treated us really well. Sometimes too well and that likely led to entitlement problems. I have friends that have been let go at other companies in Austin recently. RigUp's severance was so much better than theirs. Even on our way out, they took care of us. Is the company perfect? No. Is the company well intentioned and caring of the employees? Without a doubt. Yes.

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  2. Helpful (1)

    "RU CES"

    4.0
    Former Employee - Customer Engagement Specialist in Austin, TX

    I worked at RigUp full-time

    Pros

    Great people, good pay + benefits

    Cons

    Management is more reactive than proactive.


  3. Helpful (5)

    "Pressure Cooker - avoid if you want a growth culture where you can make an impact"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at RigUp full-time for more than a year

    Pros

    individual contributors, the people on the front lines and the office/breakfast perks, etc.

    Cons

    The leadership. They foster a culture of competition amongst the teams and don't have any empathy for the employees. They don't value how long it takes to get to know the business and they will fire people on a whim. The move people around and reorganize constantly, without getting the buy-in from the managers of the team. The product is really non-existent. When I asked the head of product for a roadmap, he said we didn't have one. It's a staffing company that runs on spreadsheets and people, not technology. It really doesn't feel like there are that many adults in the room and it's disheartening because they are sitting on a really great idea with lots of good, smart people. They have very few loyal employees because they are not loyal to their employees and don't care to listen to what they have to say. In the two years I was there, there were more than 4 initiatives around goals so they could covertly layoff or fire the bottom 20%. None of them ever stuck and we pivoted to something else

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  4. COVID-19
    Helpful (4)

    "Great Career Opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RigUp full-time

    Pros

    Lots of autonomy, collaboration, and "teaming-up". We have great healthcare and are paid top of market. Support during quarantine has been helpful (Fridays end at 3pm, forced vacation days, weekly townhalls, sympathetic managers, no mandatory office visits). Amazing co-workers!! Some of the comments on here are from people who were really upset after the layoff (I get it - and see it on other company pages who had CODIV19 related layoffs too) but this is truly a great place to work, where we are working on scaling a company with smart and fun co-workers.

    Cons

    Scaling fast, acquiring companies, and moving into new verticals, so can get confusing on who is doing what, who owns what, and some duplication of work. Goals and targets can also move/change fast.

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  5. Helpful (4)

    "Rapid Growth and Opportunity"

    4.0
    Current Employee - Software Engineer 
    Recommends
    Approves of CEO

    I have been working at RigUp full-time

    Pros

    Extremely collaborative environment and engaged leadership

    Cons

    Challenge with prioritizing large initiatives

  6. Helpful (3)

    "The most career-shaping company I have ever worked for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at RigUp full-time for more than a year

    Pros

    I have found that there are many pros with working at the company: the people, career-shaping responsibilities, and the ability to find solutions to problems that impact the entire world. The company values teaming up, which is easy to do with the countless number of competent, kind, and supportive people who work here. I have never worked at a place that allows you to have this much autonomy and responsibility to shape the company's processes alongside your own career aspirations.

    Cons

    Resources, processes, and information aren't held in a centralized location which makes it difficult at times to find the important information that you need unless you ask around. This limits efficiencies and often slows down training. However, I know that the company has an initiative to change this.

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  7. Helpful (7)

    "Join in 18 months, not now."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - NONE 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at RigUp full-time

    Pros

    Xuan and Witte are passionate

    Cons

    Its not good. Bro culture is very real and politics are everywhere. no accountability for poor decisions or failure to execute, no real ownership of your work.

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  8. Helpful (3)

    "Weathering the times with courage and empathy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RigUp full-time for less than a year

    Pros

    • Tons of autonomy and opportunity to step up and take on the challenges that excite you • Momentum toward new platforms and better ways of doing things • Recent director-level hires have been smart and create a lot of potential in the product organization • Smart, human leaders that appear to have genuine concern for the well-being of employees • Deep gratitude thru the ranks about the contribution of others • Great benefits

    Cons

    • Pressure to make big visions come to life • Friction between operational process and product given the nature of the business and customers

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  9. Helpful (8)

    "Thoroughly enjoyed my time there, a great group to work for and with."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Instructional Designer 
    Recommends
    Positive Outlook

    I worked at RigUp full-time for less than a year

    Pros

    Great benefits, very creative teams, Just a good place to work.

    Cons

    No negatives worth mentioning at all.

  10. Helpful (1)

    "Adiquate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RigUp full-time for less than a year

    Pros

    Did not deal with them much and paid on time.

    Cons

    Stresses of a large company buying a smaller comany

Found 82 reviews