RightNow Technologies Reviews | Glassdoor

RightNow Technologies Reviews

Updated February 7, 2017
66 reviews

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4.0
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RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
49 Ratings

66 Employee Reviews

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  1. "Project Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great people to work with

    Cons

    Growth of company created some organizational challenges

    Advice to Management

    Keep focused on making worker experience second to none


  2. "jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RightNow Technologies full-time (More than 3 years)

    Pros

    We worked on interesting things.

    Cons

    The company wasn't commited in selling our interesting things.

  3. "An excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Negative Outlook

    I worked at RightNow Technologies full-time (More than 10 years)

    Pros

    Small company which provided flexibility and opportunities for diversity and travel. The work community was very supportive and friendly and I have carried the personal and professional relationships on to my future employment.

    Cons

    Sold to Oracle, thereby losing the flexibility and innovation of a small company. I wound up going to a BPO of RightNow so that I could stay with the product and continue working with great people in an industry I enjoy.

    Advice to Management

    I wish that RightNow had not sold to Oracle as I feel the product has lost a lot of the things that made it a world class CRM solution; however, the resources and innovations of a much larger company has it's benefits as well.


  4. "Boostrap start to the company laid great foundation"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company itself was started as a bootstrap meaning we grew the company based on real sales rather than funding. Employees hired tended to have a "get things done" approach with this in mind which was great for the company and our clients as well.

    Cons

    RightNow was acquired by Oracle.


  5. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Engineer, Professional Services
    Former Employee - Quality Assurance Engineer, Professional Services
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work environment. Everyone was nice and gave you a chance to learn different things.

    Cons

    Responsibilities can get repetitive pretty quickly as lots of testing is needed.


  6. "Phaton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time

    Pros

    Loved this place, it made me who I be today as a senior leader in the industry of my choosing

    Cons

    I wish I could shared something bad to say about them but the place was so nice to me that I feel like I'm complaining if I say anything bad although there were times I felt that much more was possible than what we accomplish


  7. "RightNow 3 Months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Product Manager in Bozeman, MT
    Current Employee - Technical Product Manager in Bozeman, MT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RightNow Technologies full-time (Less than a year)

    Pros

    Successful company...located in Bozeman. Nice, smart people work there. Good leadership. Just being in Bozeman was enough of a reason to be there.

    Cons

    Not a warm culture, not a great product, not a clear career path. No formal training. No clear picture of how our department fit in with the rest of the world.

    Advice to Management

    Formal training? RNT had a ton of potential. It was good...but could have been great.

  8. "Great culture, great product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    The people were always very helpful

    Cons

    Not a lot of investment in marketing


  9. "Great Team! Great Products! Fun Ride!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Team. Products. Management. Culture. Bozeman!

    Cons

    Oracle acquisition was the end of an era.


  10. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fast pasted corporate culture and exciting technology

    Cons

    Business was sold to Oracle


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