RightNow Technologies Reviews | Glassdoor

RightNow Technologies Reviews

20 reviews

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5.0
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RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
16 Ratings

20 Employee Reviews

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  1. "Professionals with Teamwork"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Manager in Reston, VA
    Former Employee - Client Success Manager in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (More than a year)

    Pros

    High performing team, good work-life balance, rewarding work, great solution and satisfied customers.

    Cons

    RightNow was purchased by Oracle. Although many of the team have remained, the original team has left. The culture is much different than it was when it was a stand-alone company.

    Advice to Management

    RightNow should be treated as a stand-alone and not a part of the Oracle suite of products. That may sound impossible, but the importance of the product is diluted and the culture has been severely altered. These are what lead to the success of the product.


  2. "Great company to work for, prior to acquisition by Oracle"

    Star Star Star Star Star
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at RightNow Technologies full-time (More than 5 years)

    Pros

    Good culture, strong product, great market opportunity

    Cons

    None come to mind,they did a great job

    Advice to Management

    None


  3. "Awesome Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Manager in Irvine, CA
    Former Employee - Enterprise Account Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (More than 3 years)

    Pros

    Fast paced, supportive environment, excellent management, great opportunity for growth

    Cons

    Sold too soon. RighNow's success ended with the acquisition from Oracle


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  5. "excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Bozeman, MT
    Former Employee - Intern in Bozeman, MT
    Recommends
    Approves of CEO

    I worked at RightNow Technologies full-time (Less than a year)

    Pros

    small company culture, big company perks

    Cons

    aquired by Oracle so no longer an existing independent company


  6. "Amazing Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting in Bozeman, MT
    Former Employee - Accounting in Bozeman, MT
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (More than 5 years)

    Pros

    - The culture at RNT was great. We all worked hard together and played just as hard.
    - awesome pay

    Cons

    -acquired by Oracle in 2012. Most jobs were absorbed into Oracle, but mine happened to be made redundant.


  7. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Bozeman, MT
    Former Employee - Sales in Bozeman, MT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (More than 5 years)

    Pros

    Great people, commitment to customers.

    Cons

    Get's pretty cold in MT!

    Advice to Management

    Enjoy your time off!


  8. "It's a fabulous place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bozeman, MT
    Current Employee - Anonymous Employee in Bozeman, MT
    Recommends
    Approves of CEO

    Pros

    Can really make a difference

    Cons

    tough competitive marketplace with huge competitors


  9. "Great location, great employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer II in Bozeman, MT
    Current Employee - Software Developer II in Bozeman, MT
    Recommends
    Approves of CEO

    Pros

    Location - Bozeman is such a terrific town to live in. People who work for RightNow really do have a passion for what we do and are proud of the products we offer. The company has great community giving opportunities, and the atmosphere and community on the RightNow campus is great.

    Cons

    I love working and living in the Bozeman area, but I suppose some people would have a problem being so far away from an urban area. Having family far away is a challenge, because it is costly to fly in and out of Bozeman. One thing I would love to see is a daycare center available to RightNow employees.

    Advice to Management

    I appreciate getting positive feedback for a job well done rather than only negative feedback when something doesn't go as planned. My manager does give me plenty of positive feedback, but I've had others who really focused on the negative rather than the positive.


  10. "Best company in the last great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Bozeman, MT
    Current Employee - Project Manager in Bozeman, MT
    Recommends
    Approves of CEO

    Pros

    Co-workers, the product we sell, company ethics, benefits package, located in Montana

    Cons

    Difficult to maintain work/life balance

    Advice to Management

    We need more qualified people.


  11. "Boostrap start to the company laid great foundation"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company itself was started as a bootstrap meaning we grew the company based on real sales rather than funding. Employees hired tended to have a "get things done" approach with this in mind which was great for the company and our clients as well.

    Cons

    RightNow was acquired by Oracle.


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