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RightNow Technologies Reviews

66 reviews

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66 Employee Reviews

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  1. "Good company."

    StarStarStarStarStar
    Former Employee - Senior CSM
    Former Employee - Senior CSM
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast paced and exciting culture.

    Cons

    Upgrades were always an issue.

    Advice to Management

    Not much now, company sold.


  2. "Professionals with Teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Manager in Reston, VA
    Former Employee - Client Success Manager in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (More than a year)

    Pros

    High performing team, good work-life balance, rewarding work, great solution and satisfied customers.

    Cons

    RightNow was purchased by Oracle. Although many of the team have remained, the original team has left. The culture is much different than it was when it was a stand-alone company.

    Advice to Management

    RightNow should be treated as a stand-alone and not a part of the Oracle suite of products. That may sound impossible, but the importance of the product is diluted and the culture has been severely altered. These are what lead to the success of the product.

  3. "Short but sweet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Product Manager in Bozeman, MT
    Former Employee - Technical Product Manager in Bozeman, MT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (Less than a year)

    Pros

    RNT was in BZN, which was better than going to CA each week to work. The team was tight and worked well together. The product wasn't perfect but the sales team strong so it was stable and growing.

    Cons

    I had the wrong job, which wasn't their fault at all.

    Advice to Management

    Sell to Oracle.


  4. "Great company to work for, prior to acquisition by Oracle"

    StarStarStarStarStar
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at RightNow Technologies full-time (More than 5 years)

    Pros

    Good culture, strong product, great market opportunity

    Cons

    None come to mind,they did a great job

    Advice to Management

    None


  5. "Awesome Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Manager in Irvine, CA
    Former Employee - Enterprise Account Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (More than 3 years)

    Pros

    Fast paced, supportive environment, excellent management, great opportunity for growth

    Cons

    Sold too soon. RighNow's success ended with the acquisition from Oracle


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at RightNow Technologies full-time (More than 5 years)

    Pros

    great pay and benefits. they really care about their employees.

    Cons

    no cons at this time

    Advice to Management

    keep doing what you are doing.


  7. Helpful (1)

    "Nice People - Great Product"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at RightNow Technologies full-time (More than a year)

    Pros

    Close knit team of like-minded professionals who really care about delivering a positive experience to customers

    Cons

    Lost many people since acquisition in 2012 by Oracle.. culture has been diluted significantly... not the same as it was.

  8. Helpful (1)

    "It was good."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people to work with. Fun parties, great learning experience.

    Cons

    No longer around. Isn't the same as it used to be.


  9. "excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Bozeman, MT
    Former Employee - Intern in Bozeman, MT
    Recommends
    Approves of CEO

    I worked at RightNow Technologies full-time (Less than a year)

    Pros

    small company culture, big company perks

    Cons

    aquired by Oracle so no longer an existing independent company


  10. "RightNow was great before Oracle..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Web Development in Bozeman, MT
    Former Employee - Manager, Web Development in Bozeman, MT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time (More than 3 years)

    Pros

    It had a small company feel with the benefits of being a publicly traded company. The people were amazing and everyone worked and played hard

    Cons

    It was purchased by Oracle and the culture of the company changed radically and quickly.


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