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Riot Games Manager Reviews

Updated Jun 25, 2021

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Found 72 of over 771 reviews

3.8
48%
Recommend to a Friend
90%
Approve of CEO
Riot Games CEO Nicolo  Laurent (no image)
Nicolo Laurent
13 Ratings

Ratings by Demographics

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  1. 5.0
    Current Employee, more than 8 years

    Great company to work for!

    May 25, 2021 - Revenue Strategy Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great campus, really good food, inclusive and friendly colleagues

    Cons

    Work/life balance on occasion. It may also feel like upper management is out of touch with Rioters at times

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  2. 4.0
    Former Employee, more than 3 years

    Great for young and career starting folks, not so great for more senior talent

    Feb 8, 2021 - Senior Product Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Riot Games is an established global games publisher. If you like games, the industry and you are starting or early in your career - definitely apply, it will be a great place for you to work and develop yourself. Nowadays, It is more of a corporation than an innovative startup though. It once dared to dream and defied the rules of the game industry establishment, but now it is part of the establishment. So if you are a senior manager and above, be ready for a good old corporate world of politics, incompetent management, zero accountability, and lack of growth opportunities. The good: - Great talent inside the game studio teams including the executive producers. Go there if you can as it will feel exactly as if you were working in a great game studio. - Great autonomy for a self-starter: you will define what you think you should be doing, align stakeholders, ship it, then rinse and repeat. You may even grow over time if your role/level allows it. - The onboarding program is quite good, although be careful with expectations set there. - True flexible hours, remote-friendly environment (3/2 post COVID), good time-off opportunities. The company’s break during December, sometimes company-wide days off to cope with burnout. - The Internal Job Market that actually works. Apply to a new role internally once you fulfill your first role’s mission. Do not stay in the same role for more than 2 years. - The company does sincerely try to be inclusive and some things they do in that regard are good indeed. They do try indeed to improve it. - If you are from other parts of the game industry the comp should feel fine. But the company is not competitive versus top tech firms and is being open about it. Do not expect any serious comp increases with promotions as all of it is heavily regulated by the talent team. - post-COVID, you will enjoy a great LAX office with Bilgewater coffee, snacks, free lunch, and dinner, unless it goes away due to the virus. There is a PC Cafe area, plenty of activities you can do while meeting other people (basketball, ping pong, arcade machines). - The benefits package is good, features a play fund and wellbeing fund as well as good coverage for your family members. - There is a good deal of understanding of what it is like when you have small kids, especially now.

    Cons

    The bad: - Despite its name (Riot) suggesting a rebellion the company is nowadays a typical game publisher with studios, where unless you are an “industry veteran”, “shipped AAA titles in leadership roles” BS you likely have no future in higher ranks (inversely if you are game industry veteran - you will do great) - No real investment into talent or craft, there are only talks and plans and constant promises with no accountability. No serious learning courses and programs. Lack of mentorship and definitely no proper performance coaching. - The internal knowledge system is basically outdated garbage by now (it used to be OK). So be ready to go through a ton of poorly structured docs and keep in mind most of that can be inaccurate. - Player focus gets weaponized a lot. You may receive feedback that you are not player-focused while in fact, you do 0 work for players to consume. So it is best to be on a team shipping something to players at Riot. - Pretty bad change management during org changes. You can get hired to do one thing and then your superiors will expect you to do 3x more and other things without any reset in expectations. And surely expect no conversation about your comp increase or even title change. - No compensation for overtime. If you are a software engineer and you joined a team with a lot of live incidents, expect to do a lot of on-call duties without any additional benefit (you may take a day off though). - You will encounter a lot of documents describing what good looks like, such as Manager Expectations, and then learn that no one really holds managers accountable for what they should do. Generally do not expect Riot managers to be good people managers. There are a lot of people in the M category with no clue or actual training to manage people or they simply won’t have time for you. - The new talent team hired mostly from Blizzard is basically on an “optimization” mission similar to what Blizzard had after M&A. This means the comp changes and promotions are capped with percentages and quotas as a way to help pay equality (what?!)

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    11 people found this review helpful
  3. 3.0
    Former Employee

    Great Perks, Hit and Miss Culture

    Feb 8, 2021 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    In-demand roles are well compensated. On-campus perks are very nice if working from headquarters in LA. Generous benefits are provided. Chance to work on huge global projects.

    Cons

    Decision making at the top is chaotic and poorly communicated, leading to departmental in-fighting and confusion. Inconsistent management layer, so your experience will be very different depending on your discipline and team leadership, their personality and how well connected they are. Becoming increasingly corporate and bureaucratic as time goes on, despite believing they are the anti-corporate, fun game company.

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    2 people found this review helpful
  4. 2.0
    Former Employee, more than 5 years

    A lot of bad, some good.

    Mar 21, 2021 - Program Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All the perks, free food, free swag, free travel, lots of events and a beautiful campus.

    Cons

    Poor management, HR responding to issues in departments after years of complaints. Departments empire building, then sitting around playing games instead of working. Not a professional environment.

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  5. 1.0
    Former Employee

    Strong personalities and difficult teams

    Feb 12, 2021 - Development Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great amenities, very giving management staff, and a beautiful campus

    Cons

    There was an over-tolerance for a lot of strong personalities at Riot because of their supposed "talent" in their role. This lead to some very difficult teams to manage, as well as a toxic environment between teams and personalities there.

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    1 person found this review helpful
  6. 1.0
    Former Contractor

    Toxic environment

    Mar 14, 2021 - Project Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cool perks; free subsidized food / snacks / drinks;

    Cons

    Toxic environment; very male / bro culture; high turnover;

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  7. 4.0
    Current Employee

    Growing up

    Sep 1, 2020 - Human Resources 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Passionate people, Matrixed environment, Great benefits, failures that lead to learnings are accepted

    Cons

    Rioters can be entitled, Its an org thats growing up and learning mature practices

    1 person found this review helpful
  8. 3.0
    Current Employee, more than 8 years

    Pros and cons of heavy bureaucracy

    Feb 3, 2020 - Product Manager in Santa Monica, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    In pockets you can still find really talented passionate and dedicated people

    Cons

    In response to the corporate controversy, Riot had made some great changes and some terrible ones. Riot's executive leadership now has a sizable group who do not care about players, and have been setting the example that not caring is a perfectly acceptable stance to have. Riot may be the most player focused 3000 person gaming company out there, but we are no longer the most player focused company. And it's not even close. On top of that, Riot has greatly slowed down due to needing Central approval for an embarrassing amount of simple every day tasks.

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    7 people found this review helpful
  9. 1.0
    Former Employee, more than 1 year

    Talent continues to bleed out due to poor management

    Aug 25, 2019 - Product Manager in Santa Monica, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of passionate people who love playing games, along with a well stocked kitchen and cafe. You won't go hungry here, and can always find someone who has played some obscure title you think only you've played.

    Cons

    Riot went through a hyper growth phase where hiring decisions were very rushed; this resulted in a wide band of talent, very hit or miss. If you're lucky to have a good manager, you're good to go, otherwise, you'll find that your passion for the product, the company, and the industry will quickly disappear. A lot of managers have never been managers before, and some are afraid that the people they're managing will overtake them or make them look stupid, so a lot of brilliant talent end up finding other opportunities, leaving only the insecure managers and resulting in a cyclical decline in talent density.

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    26 people found this review helpful
  10. 5.0
    Current Employee, more than 3 years

    Not without problems but still best place I’ve ever worked

    May 24, 2019 - Senior Product Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Get to work on products I love at a company that is always trying to do the right thing in the long run. Hands down beats my experiences at other major and smaller tech companies. Best free food I’ve eaten, benefits are great, and there is a lot of opportunity if you are willing to work for it. Despite all that has appeared in the media, I retain a lot of confidence in the leadership and roadmap of the company.

    Cons

    Not everyone is willing to work for it. Some people join straight out of university or another entry level job and want a promotion after 6 months. We spend a lot of time catering to the needs and desires of people who lack strong professional experience at other major organizations. A self empowered organization is great, but can lead to a lot of struggles at times.

    6 people found this review helpful
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