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Riot Games Reviews

Updated February 16, 2018
422 reviews

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Riot Games CEO Brandon Beck
Brandon Beck
342 Ratings

422 Employee Reviews

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Pros
  • I signed up to deal with the massive amounts of data that League of Legends collects (in 35 reviews)

  • Work-life balance is outstanding (in 20 reviews)

Cons
  • Work/Life balance can be tricky (in 59 reviews)

  • The growing pains combined with lack of long term, or often even short term vision means there is a LOT of wasted output (in 25 reviews)

More Pros and Cons

  1. "Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riot Games full-time

    Pros

    I work with some incredible and talented people. They are all (company wide) like family. We strive to give the best that we can and it shows.

    Cons

    Work/Life balance can be tricky.


  2. Helpful (5)

    "Not the place as It's advertised."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Istanbul (Turkey)
    Former Employee - Anonymous Employee in Istanbul (Turkey)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Riot Games full-time

    Pros

    - Continuous development opportunities for products.
    - Total given trust at what you're doing in almost all departments.
    - Equipment and technical needs are not a problem.
    - International shadowing opportunities.

    Cons

    - Senior management tends to hire people as Rioters fast that are not even gamers or tries to recruit within the company just cause they urgently need someone to fill the position as they have other plans in mind, which literally leads to a corruption of values.
    - Management to employee communication is so bad that, by just telling needs and asking for requests is seen as a communication.
    - You'll be asked to wear one hat but will be manipulated into performing for three.
    - Career opportunities are blocked by managers and only been advertised in the company when there is an urgent need for it.
    - Mobbing in forms of re-positioning without asking or talking, being isolated from projects on purpose without reason nor consent, asking for overworking, not listening nor caring about serious complaints, chitchatting in an unprofessional way are real and condoned by upper management.
    - So called Riot values are simply not valued nor believed in the company, you can feel alone just by trying to live by them.
    - "Being agile" and Rioter code is being abused as a tool for justification of things that are wrong from the beginning.
    - Work/Life balance is a joke.

    Advice to Management

    - Stop thinking you know what is going on and remove those "you're in control of everything" glasses.

    - Focus really on your people first then your business. It may earn you less but will strengthen your roots.

    - Of course control your worldwide offices starting from central in terms of relations and people management.

    - People are your best investment, don't let other so called Rioters ruin their careers, talent and attitude.

  3. "Great for passionate self-starters, but sometimes lacks support for others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ESports Coordinator in Los Angeles, CA
    Current Employee - ESports Coordinator in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riot Games full-time (More than 5 years)

    Pros

    Incredibly passionate and talented coworkers and leadership
    Leadership cares about employees
    True focus on our players first
    Empowerment to pursue your ideas and personal growth

    Cons

    Lack of career guidance / paths to promotions
    Large personalities dominate meetings
    Knowing the right person is more important than having the best ideas
    Open office layout is often loud, chaotic


  4. Helpful (9)

    "Downward Trajectory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Riot Games full-time (More than 3 years)

    Pros

    Autonomy; People play games during work; Casual environment; Free food

    Cons

    Extremely poor leadership in most teams. Egos rule all and change happens too sluggishly to warrant the "challenge convention" company motto. Founders recently stepped down from leading the company to.... do nothing? Very unclear what comes next for this company.

    Advice to Management

    Don't solicit reviews from your employees... what makes you think this is a good idea?


  5. Helpful (19)

    "It's Make-or-Break Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Riot Games full-time

    Pros

    Everyone has already mentioned the extremely generous perks and benefits that Riot offers so I won’t go too much into that. Riot is a place where you can feel inspired working with some of the most incredible and brilliant minds you’ll likely ever work with anywhere in your career. You also get the opportunity to take on passion projects outside the scope of your immediate responsibilities more so than you might at most other organizations.

    Cons

    The “D20,” what we call the senior leaders who report into the three new executive heads, are an interesting group. There are a small handful in that group the rest of the organization views as competent. The rest are a disaster combination of highly insecure men (literally we are talking about men) who also think they know best and constantly compete to be the smartest voice in the room. Then we wonder why we have failed to produce a legitimate second game despite unlimited funds, resources and freedom from constraints for years.

    Advice to Management

    To the three new executive heads, you are being watched very closely at this pivotal point in time and your decisions on what you do with your leadership team can make or break this company; it can mean the difference between your highest performers in the rest of the org staying or going. This is your opportunity to turn things around and we are all holding our collective breaths and praying that you get this right.

    Any one of your “D20” leaders who consistently blames the system, or other teams and/or especially members of their own teams as reasons why they are struggling, especially if these leaders have been in their jobs for more than 4 or 5 years, should be swiftly and unceremoniously exited from the company. Total ownership is a mindset change and mindset changes could take years to internalize. We don’t have years, the stakes are too high. If a leader at that high level of authority in the organization cannot find a way to turn the ship around after multiple years, they should not be in that role.

    You have a goldmine of top-tier, passionate talent at your fingertips, they are being severely handicapped from reaching their full capabilities by the egos and incompetence of your senior leadership. If you don’t fix this soon, you’ll lose your talent.

    Your already-minuscule population of women leaders are slowly becoming flight risks, not only because it’s hard to be a female leader here (and let’s be clear, it is hard) but because we look around us and see so many incompetent men who have mastered the art of speaking confidently rising in the leadership ranks and staying there despite ongoing ineptitude. The “embrace failure” mantra only applies to the men here, who are not held accountable for those failures especially if they are one of the “bros”, whereas the women get raked over the coals for any missteps.


  6. "Not for everyone....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Current Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riot Games full-time (More than 3 years)

    Pros

    Lots has changed since the Hong Kong office launched - we were first a Publishing office supporting the Chinese players, but recently switched strategy to become Riots first development studio outside of the US. This presents a really exciting and unique challenge, to build a studio from the ground up, that we believe will have a huge impact on Riot and players future. The Hong Kong team is made up of world class professionals, who are incredibly passionate about what they are doing - this makes for an awesome culture within the studio, offering huge opportunities to learn from one another, and is a lot of fun! One close knit team, all sharing the same mission.

    Cons

    The above "pros" will be hugely appealing for certain mindsets, but definitely the environment will not appeal/fit to everyone. We don't have all the answers around the future since we're still in start up mode, and expectations around impact/results are extremely high.

    Typically, Hong Kong Rioters do not shy away from giving tough feedback, and it's not just a case of 'doing what your manager tells you' - you'll be expected to be the SME in your given discipline, and you'll be accountable for making big calls. This type of environment can be quite intimidating and overwhelming, especially when combined with a fairly high degree of ambiguity, so do make sure you ask some really probing questions at interview to ensure this is the type of environment where you would thrive.

    Advice to Management

    Don't compromise on the hiring bar or culture, and think big when it comes to problems we can solve


  7. Helpful (9)

    "A downhill slide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Riot Games full-time (More than a year)

    Pros

    Free food
    Clear passion throughout the company for the products and players
    Good benefits

    Cons

    Low competitive compensation
    Abysmal management from the middle up
    The worst HR team you'll ever work with

    Riot is struggling to find its place. There are some issues typical of growing pains like poor management and some bloated teams. The real issue is cultural. The bro culture is in full force but has begun to insulate itself in the shadow the #metoo movement. Lots of political maneuvering takes place, especially by low impact persons in power.

    There's also nowhere to go with your career at Riot. If you want to move up, you need to wait for someone to vacate a position because there just isn't any new business at Riot. Why? Complete paralysis in decision making.

    The current stable of games, the poor state of diversity, the lack of new products and sliding growth come down to paralysis in decision making.

    Advice to Management

    Hand the keys over to decision makers. You've been in holding patterns for so long that every is now used to walking in circles. Oh, and give your talent team (that's HR for those reading along) a good long look - this team is killing everything they touch.

  8. Helpful (17)

    "Solid Fundamentals hidden by Leadership Bloat, Inability to Make Decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in Los Angeles, CA
    Current Employee - Engineering Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Riot Games full-time (More than 5 years)

    Pros

    - Fantastic, highly competitive perks
    - Competitive pay (in Engineering)
    - The best teams practice great balance of autonomy, empowerment and direction
    - Huge fans of gaming, the most supportive, fun and exciting group of passionate industry professionals you'll ever work with
    - Huge breadth of experience, mentors are easy to find if you seek them out
    - The culture "bleeds" the manifesto, when it's working it is truly amazing, the strength of that manifesto allows even struggling teams to do reasonably well
    - If you follow the manifesto and have a good supportive manager, you can do very well here.
    - The people here are generally amazing, you really can "Default to Trust" for most people doing the work in the rank and file, everyone is well intentioned and trying to win.
    - Riot celebrates those who take accountability seriously
    - So much more than "just a game company", you'll likely learn more here in a few years than a decade at any other company

    Cons

    - "Old Guard" leaders protected by past successes and rarely held accountable without great effort, and risk
    - Feedback culture can be manipulated by those who want to retain power or squash criticism
    - Struggling to do too much, with an inability to focus means strategic decisions flip-flop and rarely last longer to 3-4 months
    - Senior Leaders have forgotten how to play a support leadership role
    - Product and Delivery disciplines have huge variances in competencies of individuals
    - Too Many "Chefs" in the kitchen in too many aspects of technical direction
    - Huge variances in pay between disciplines compound pay differences between those doing the work and those not contributing (you may find a QA/Release/Product/Delivery person working 5 times as hard as an engineering technical leader paid half what that leader is paid)
    - Huge variance in quality of managers/leaders means you roll the dice on whether you get a good or bad one, and bad ones can set your career back years
    - Vertical growth is all but dead, don't come here to move upwards. Someone has to quit, or be fired to create a vertical slot for growth and it's likely it'll be filled by a new hire, not an existing rioter
    - Horizontal (breadth) growth is difficult to achieve, there's a very large risk of getting stuck doing one thing for over 5 years and getting type cast into a role. As the company ages transfers between disciplines and product teams has ground to trickle
    - Attitude towards new product development has resulted in isolationist thinking, cultures are literally different, so are performance metrics and accountability, between large product groups at the company (esports, league, new games, central services)
    - Struggling to deal with the lack of diversity it's culture and focus on core gamers has created, mostly male management is blind and biased to the priority of the problem
    - Success requires being a member of the "bro culture/boys club" or working yourself to death to be visible, you need to play the "Cover Your A.. butt" game well here
    - Accountability culture can be used against you (your leaders will usually push fault down to the first person who claims fault, rather than take accountability themselves)

    Advice to Management

    It's time to put the big kid pants on and grow up. You need far more direct measures of performance on senior leaders and you need to focus on growth and retention of talent. You are not as good as you think you are and it's starting to challenge the "stay humble" aspects of your culture. The troops are not rallying to a unifying cause and starting to splinter under the weight of so many strategic directions. You have great people working for you who aren't growing.


  9. "Dream Game Company; leadership needs to set the future direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Researcher in Los Angeles, CA
    Current Employee - Researcher in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riot Games full-time (More than a year)

    Pros

    People - Some of the brightest, most talented people in tech & entertainment. Coworkers will be gamers who are passionate and who want to make the best experience for gamers.

    Games & Products - Riot provides opportunities to work on some of the best products and services in the industry, from League of Legends, Esports, and numerous R&D projects (putting the "s" in "Riot Games").
    Perks - Breakfast, lunch, and dinner are served free at the Noms cafeteria. There's also an amazing coffee shop, snack-loaded kitchens, and friendly support staff.

    Cons

    Lack of Hierarchy - The flat structure of Riot may have worked when it was smaller, but as it's grown it hasn't developed the necessary management and hierarchical structures to manage the growth and keep the companies mission(s) focused.

    Leadership is Opaque - The leadership at Riot is rarely transparent, and there's generally a lot of secrecy and hush-hush surrounding strategic goals of the company as well as R&D projects. Some recent shifts seem to be improving transparency at the company however.

    Advice to Management

    Leadership at Riot needs to (1) address the heirarchical and accountability structures (or lack thereof) at the company, (2) be more transparent about the company's broad strategic goals, and (3) update the "Riot Manifesto" and refresh our commitment to delivering resonate experiences for gamers.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insight Analyst in Los Angeles, CA
    Current Employee - Insight Analyst in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Riot Games full-time (More than 3 years)

    Pros

    Riot is a place that tries to aspire to always be better--it's a mindset that I resonate with and what drew me to the company. Although we can be bad at things, if pointed out, we try to make it better and that's the expectation.

    +Feedback culture
    +Good people
    +Company perks

    Cons

    -We struggle at times with work life balance
    -A bit slow-moving and some fear of failure

    Advice to Management

    Keep paying attention to people and team, don't fear failure, take risks, and invest well.


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