Risk Management Solutions Reviews | Glassdoor

Risk Management Solutions Reviews

Updated September 21, 2018
380 reviews

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3.5
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Risk Management Solutions Chief Executive Officer Karen White
Karen White
16 Ratings

380 Employee Reviews

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Pros
Cons
  • "Work life balance is pretty bad" (in 10 reviews)

  • "Large iniative to roll out new flagship product RMS One, bombed in Apri 2014" (in 15 reviews)

More Pros and Cons

  1. Featured Review

    "If you are competent, have owner-mentality and have leadership attributes, this is the right company to join"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Risk Management Solutions full-time

    Pros

    Solving impactful and challenging engineering, design and product problems. Growing the business and venturing into new markets. Driving adoption through innovative designs and solid solutions. Great teams, supportive upper management, very savvy engineers, architects, and designers.

    Cons

    Not much process is in place when it comes to product lifecycle, but that is an easily solvable problem. New Product and Software leaders joining the company are already driving better adoption and are improving communication across teams in the early stages of product development to improve the outcomes.

    Advice to Management

    Keep going. You are on the right track! Cannot wait to see where RMS will be next.


  2. Helpful (1)

    "RMS Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Risk Management Solutions full-time

    Pros

    Good management, well known objectives each day

    Cons

    Constant flow of temps

  3. "Lots of changes but loving the direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Newark, CA
    Current Employee - Marketing in Newark, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Risk Management Solutions full-time (Less than a year)

    Pros

    Empowered
    Investment into employees - just put company through leadership classes and got us mentors
    Company is really working on changing the culture
    The people are really nice - I enjoy working with everyone
    Flexible with work schedules
    Nice offices

    Cons

    Lots of change but it is hopefully moving in the right way with the new additions

    Advice to Management

    Keep it moving in the right direction ExCom - you are doing a great job


  4. "Flexible & Great Pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Risk Management Solutions full-time

    Pros

    • Remote positions available
    • Positive work environment
    • Competitive salaries
    • Long-term opportunities

    Cons

    • Lack structure (they are actively working on improving this)
    • They could be a little more transparent with their business goals and roadmaps (they are actively working on improving this)
    • Difficult to make strong connections due to the high amount of remote employees

    Advice to Management

    Be a little more proactive on connecting teams and promoting culture.


  5. "Innovation with a Purpose: create customer-centric products and platforms to build strong global communities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, CA
    Current Employee - Anonymous Employee in Newark, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Risk Management Solutions full-time (Less than a year)

    Pros

    I joined the Software Engineering side of the business.

    Key advantages of joining RMS:

    1. Karen White, the new CEO, and senior executive management are top notch. They definitely know what they are doing. The company is thriving since they joined and we can already see positive outcomes they are bringing.

    2. A wide range of exciting, innovative products.

    3. Although RMS is an established company, the company moves fast and does not have heavy processes to hold it back.

    4. Committed, engaged, talented people. I’ve met a lot of people already, and there are no egos and everyone works hard to drives results.

    5. Focus on the customer experience and design-thinking. RMS uses a wide range of software utilities and platforms, actively collecting customer feedback, measuring engagement and integrating user voice into the product roadmap. They keep it real.

    6. Lots of room to innovate. Each person is encouraged to invent and simplify. Lots of room for growth, especially in the space of AI/ML, cloud architecture, big data, analytics, systems design. RMS has many high-impact initiatives and great technical challenges to go along.

    7. Competitive salaries and system of rewards

    Cons

    What is still holding RMS back:

    1. Still trying to work out an efficient product development process. Improving that will help with time-to-market and simplify interaction across teams. It’s still a work in progress, but they are on the right track.

    2. People that have been with RMS a long time got impacted by the old management. Many people at RMS got frustrated with the old CEO and left. The Good thing is that most of the issues that still remain are easily fixable. Example: incorporate user research to better understand customer needs, have a clear roadmap, don’t overcommit, keep raising the bar of excellence.

    Advice to Management

    Continue to drive change and think boldly.


  6. "Pretty Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, CA
    Current Employee - Anonymous Employee in Newark, CA
    Doesn't Recommend

    I have been working at Risk Management Solutions part-time (More than a year)

    Pros

    The company is on the smaller size but has been growing in size. There's a great cafeteria on campus, and the company is sticking with it's traditions and culture as it grows like it's quarterly company meetings.

    Cons

    Since it's growing so fast there's often more work than people so you can expect to work hard.

    Advice to Management

    I worked with a poor under-experienced manager and had a bad experience working there. Managers should have the proper experience or be given the right training as they manage employees.


  7. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's a very good work environment

    Cons

    As far as I know, it will be hard to get a promotion.

  8. "Just joined - absolutely loving the new company and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Engineering in Newark, CA
    Current Employee - Vice President Engineering in Newark, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Risk Management Solutions full-time (Less than a year)

    Pros

    Going after REALLY hard analytics problems with a modern SW stack, terrific scientists and researchers with deep domain expertise. Building some of the most complicated, analytics and data applications on the market.
    Terrific NEW upper management & board support, plenty of resources to attract the best talent
    A VERY nice modern HQ and great benefits
    New exec staff aligned to invest in the software, models, and foundation to make this an amazing place to be

    Cons

    Paying down tech debt but also investing in new products, services and capabilities
    Change management is happening on culture to ensure company-wide alignment (vs the old BU mentality)

    Advice to Management

    Amazing reboot of the culture and an investment on software, sciences and innovation. Keep it up!


  9. Helpful (3)

    "I was there six months before I was invited to new-hire training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, CA
    Former Employee - Anonymous Employee in Newark, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Risk Management Solutions full-time (Less than a year)

    Pros

    - Onsite cafeteria and gym
    - Flexibility to work from home
    - If you find the right people to talk to, you can learn a lot

    Cons

    - Very political
    - Always another reorg on the horizon
    - Some departments get very large budgets to make improvements, while others are stuck with antiquated tech
    - Unsupportive management
    - Departments working against each other
    - No career pathing or growth opportunities
    - Way too many distro lists and internal email updates
    - Office is a ghost town, making for a demoralizing culture


  10. "Great pay and benefits, but terrible communication and project management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Risk Management Solutions full-time (More than 3 years)

    Pros

    Great pay
    Great benefits
    Exciting and meaningful work
    An industry leading company on a terrific trajectory
    Some of incredibly smart people in the lower ranks.
    Work-life balance *can* be great

    Cons

    Excessive/Abusive use of @here and redundant channels in Slack.
    Email is filled with spam (often internally generated).
    Meetings rarely stay on topic and often rehash previous discussions. Certain people believe every meeting is intended solely for them and hijack any meeting they are in.
    A general lack of respect towards each other, as is evident by people talking over each other in meetings.
    If you don't set your own boundaries you will be abused and end up working late at night and on weekends. Setting your boundaries does work, but if you are new or not assertive enough you will be taken advantage of.
    People make decisions about products in meetings unrelated to that topic and then only a handful are privy to that decision having been made, causing countless hours of work to be wasted.
    The number of project managers on teams outnumber the number of QA people.

    Advice to Management

    Bad communication in the middle-tier and lower-tier is a an area of improvement to focus on. There's over communication (such as: multiple @here in multiple slack channels for the same info) causing distractions for all. There's under communication of necessary details which causes wasted efforts. 99% of emails are effectively internally generated spam (including internal phishing attempts) causing email to not be a useful (or a trusted) communication method. Meetings don't cover their intended topics. The same people always talk and they rarely listen (even after asking a question)


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