Ritchie Bros. Reviews | Glassdoor

Ritchie Bros. Reviews

Updated December 13, 2017
124 reviews

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3.7
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Ravi Saligram
50 Ratings

124 Employee Reviews

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Pros
  • Great company, great people, great opportunity (in 14 reviews)

  • Awesome benefits package, great pay, fun fast pace atmosphere (in 8 reviews)

Cons
  • as said in other reveiws the work life balance doesnt exist (in 9 reviews)

  • sometimes long hours to work overtime; (in 5 reviews)

More Pros and Cons

  1. "Sad to leave... I love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispute Resolution Specialist in Robinson, PA
    Current Employee - Dispute Resolution Specialist in Robinson, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritchie Bros. full-time (More than a year)

    Pros

    Great company culture. Caring, friendly, helpful coworkers and management. Flexible.

    Cons

    Company merger has left our team out of a job.


  2. Helpful (1)

    "Customer Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ritchie Bros. full-time (More than 5 years)

    Pros

    You meet a lot of great people in the company and customers. Customers are great and they keep me coming back everyday with their appreciation for what I do.

    Cons

    The “family” feel that all of our customers grew to love and enjoy is GONE! The new CEO has stripped that away and no one has a name here anymore, we are all just dollar signs in the way of his giant bonus he will get next year when his services are done. Our customers feel it, they have spoken out and the company has done nothing to ease them.

    They expect you to “bleed orange” as an employee, however when it benefits the financials of the company, they treat you like you didn’t bleed a day of orange here! It’s not fair, not good practice and really shows their value on customer service since they don’t value their own employee’s doing the footwork for all these customers.

    Their share holders are everything, if you aren’t one, you mean nothing.... even if you have upheld ALL of the values of the company as an orange bleeding employee.

    Advice to Management

    Bring back the family environment that once made us one of the greatest companies to work with and work for. Customers are going to find other ways of doing business if they keep feeling like they don’t matter and employees will find other careers if they keep treat us like dollar signs.

    VPs, ROMs, RSMs and TMs need to remember they have roots too and started at the bottom at some point in their lives. MOST, not all, have a superior attitude that tears apart the camaraderie there once was when I started here not too long ago. They could learn to show some appreciation and praise to us small guys too! After all we are the ones putting in the most important work of all, directly serving the people that put money in your bank!!!!

  3. "Great Place To Start A Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Inspector in Las Vegas, NV
    Current Employee - Equipment Inspector in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritchie Bros. full-time (More than 3 years)

    Pros

    Awesome benefits package, great pay, fun fast pace atmosphere.

    Cons

    None that I think of!


  4. "Yard staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Yard Staff in Morris, IL
    Former Employee - Yard Staff in Morris, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ritchie Bros. part-time (More than 3 years)

    Pros

    It's good if you like being an underpaid loader/forklift operator.
    You get to drive equipment around which is cool.

    Cons

    Management has no idea what they're doing
    worked there for 3 years with no raise, and constantly lied to about the paperwork for it being processed by the bank.

    Advice to Management

    Honestly, if they offer you a job it's probably better off going to work for a warehouse, you might find the appropriate pay for your abilities.


  5. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritchie Bros. part-time

    Pros

    It payed well despite being part time

    Cons

    as said in other reveiws the work life balance doesnt exist

    Advice to Management

    try to understand people a bit better


  6. "Yard Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Yard Staff in Saint Louis, MO
    Current Employee - Yard Staff in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ritchie Bros. full-time (Less than a year)

    Pros

    easy job most of the time

    Cons

    Bad Management at this site, low pay for amount of knowledge needed when operating loader

    Advice to Management

    don't micromanage


  7. "ccr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Ritchie Bros. full-time

    Pros

    team is like a family

    Cons

    downsizing no options to keep position

  8. Helpful (2)

    "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Denver, CO
    Former Employee - Territory Manager in Denver, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Ritchie Bros. full-time (More than 8 years)

    Pros

    Work along side some of the most hard working, self motivated inviduals in the business.

    Cons

    Unfortunately, the long established employees have moved on as the leadership has no grasp on what made this company the pillar it once was.

    Advice to Management

    I've tried....we've all tried. However, you'll do what YOU feel is necessary.
    How many more must you loose to figure it out. Without them, your parachute won't be as golden.


  9. "Always Learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ritchie Bros. full-time

    Pros

    Every day is a chance to learn something new
    Coworkers are truly interested in helping each other out
    Company culture is awesome
    Upper management is always willing to listen to concerns
    Pay is above reasonable

    Cons

    Job elimination after acquisition
    Some miscommunications between what is expected from each employee


  10. "Ritchie Bros is So-So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ritchie Bros. full-time (More than a year)

    Pros

    Working with a network across the country provides a wide variety of experiences. They pay reasonably well, and the benefits package is great.

    Cons

    Tuition assistance is kind of a joke, the Canadian Head Office (where the executives are) treat the US team as a red-headed stepchild. Conflict resolution can be difficult to come by. Very corporate atmosphere. Also, they are very understaffed which means people are over worked (50hr weeks are not uncommon even for peons). Difficult to move up unless willing to relocate internationally.

    Advice to Management

    Work on communication between departments, and between individual employees. That would reduce much of the tension.


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