Ritchie Bros. Reviews | Glassdoor

Ritchie Bros. Reviews

Updated December 13, 2017
21 reviews

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1.0
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Ravi Saligram
3 Ratings

21 Employee Reviews

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Pros
  • Great company, great people, great opportunity (in 15 reviews)

  • Awesome benefits package, great pay, fun fast pace atmosphere (in 8 reviews)

Cons
  • as said in other reveiws the work life balance doesnt exist (in 10 reviews)

  • sometimes long hours to work overtime; (in 5 reviews)

More Pros and Cons

  1. "Yard staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Yard Staff in Morris, IL
    Former Employee - Yard Staff in Morris, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ritchie Bros. part-time (More than 3 years)

    Pros

    It's good if you like being an underpaid loader/forklift operator.
    You get to drive equipment around which is cool.

    Cons

    Management has no idea what they're doing
    worked there for 3 years with no raise, and constantly lied to about the paperwork for it being processed by the bank.

    Advice to Management

    Honestly, if they offer you a job it's probably better off going to work for a warehouse, you might find the appropriate pay for your abilities.


  2. Helpful (2)

    "Former employee....thank god"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritchie Bros. full-time

    Pros

    None. Absolutely none.

    Cons

    Worst and most stressful job of my entire life.

  3. Helpful (3)

    "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Many of the employee's in the day to day operations are some of the best and hard working people you will ever meet. All are overworked and under paid.

    Cons

    Ritchie has one of the poorest management groups in place now that it has ever had, all left over from the former CEO.


  4. Helpful (1)

    "Meth Heads and Alcoholics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service

    Pros

    a lot of overtime so no need to get another job

    Cons

    Seriously, all they look for is passion to work there. So, your ex-cons and meth heads actually move up here. They show the most desire to work(because they can't anywhere else) so there are people managing others who are drug addicts. At a corporation, is what blew my mind.

    Advice to Management

    DRUG TEST!


  5. Helpful (8)

    "Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ritchie Bros. full-time (More than 5 years)

    Pros

    The work can be fun

    Cons

    Zero diversity in management. Women and minorities do not have a chance of promotion into real management roles. Customer Service Managers are "managers" by name only, they are paid far below the level of their responsibility and often referred to as "the girls" by senior male management.

    Advice to Management

    Wake up and join the 21st century.


  6. Helpful (8)

    "Biggest mistake of my life. Has caused nothing but stress Monday thru Friday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager of Others Work in Lincoln, NE
    Former Employee - Manager of Others Work in Lincoln, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ritchie Bros. full-time

    Pros

    None, need at least 5 words.

    Cons

    Compensation, Management, Lazy Co-workers, Managers who don't have college degrees

    Advice to Management

    Fire the entire management team and start over. The company breeds laziness, supervisors are a joke, training is nonexistent, overweight co-workers everywhere I look, lazy 9-5ers from top to bottom. Complete waste of my time working with an management would doesn't care.


  7. Helpful (8)

    "All that glitters isn't gold"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ritchie Bros. full-time (More than a year)

    Pros

    State of the art new shiny head office, think ivory tower
    Ok benefits package

    Cons

    Be cautious of any company that endlessly and shamelessly self promotes itself as a really great place to work. Be sure to ask: How many times has Ritchie Bros. made a top employers list (BC or Canada)? The answer is ZERO! not once, not even close... and the long list of negative employer reviews here is just the tip of the iceberg as to why Ritchie Bros. will never be named as a top employer. That pretty much sums Ritchie Bros. as an employer up.

    The company had to hire a 'employer brand specialist' as a desperate attempt to increase Ritchie employer brand. Notice all the positive reviews since 2016? All new employees are almost forced to leave a positive review as part of their terms of employment

    It's a sad state of affairs at this company, interpersonal relationships are nasty
    Management is incompetent and ignorant, employees are treated as liabilities

    Watch out for the 'orange kool-aid' The culture at this company is toxic, most newer employees are literally barfing orange from have some lame older folk constantly ramming something that used to exist down their throats...

    Oh, and the dress code is super lame to...

    Advice to Management

    Great employers don't shamelessly and relentlessly self promote themselves as great places to work - they don't force and dictate an 'orange culture' - they don't force new employees to leave positive employer reviews

    Ritchie Bros. Response

    Mar 28, 2017

    Thank you for your passionate concerns, we take your comment very seriously. Unfortunately there seems to be a misunderstanding, we’ve never been an Employer of Choice because we have never submitted... More

  8. Helpful (1)

    "stress and bad local management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritchie Bros. full-time

    Pros

    I've met some great people

    Cons

    the corporate management is good, but the local one and also the mid level management are bad, poor and non-educated

    Advice to Management

    train local management how to deal with employees and customers


  9. Helpful (7)

    "Poor management, poor salaries and no growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ritchie Bros. full-time (More than 5 years)

    Pros

    There is a plenty of parking for those who drive to work. A daycare for those who have kids but entry is based on number of years at the company. Preference is given to full-time employees. Office is next to a park.

    Cons

    MANAGEMENT

    I started with the company when it was smaller. People and teams were less concerned about climbing the corporate ladder and more about doing great work.

    Senior leadership was recently changed to get the company back on track but did little to fix the issues with middle management and employees. Over time people with seniority were promoted to management positions but didn't have the experience or the training to lead their teams. There are plenty that can provide leadership but very few leaders. Senior leadership plans to give them proper training but these people are politicians. They will do what it takes to satisfy their end goal. The best approach would have been to replace middle management just as the board did with senior leadership. Many people have left (or are still leaving) the company because of these issues.

    One could argue that the senior leadership can't see these issues / has not been made aware. A key member of the human resources / recruitment team told me that raising a red flag about a person that is a clear problem within the company required more proof. There were already a couple complaints filed. How much more proof does senior management require.

    This is a systemic problem across the company. Perhaps they will address it in time but until then this is a not a place one can grow.

    OPPORTUNITIES FOR GROWTH

    Depending on who or in which team you work for, the opportunities to grow can be slim to none. If you have no goals to succeed, want a place to retire and / or are willing to kiss some butt, you will have plenty of opportunities to succeed. If you speak about true innovation or anything of the like, you are better off finding a job at a company that values that at it's core.

    I hung on for a long time with the company trying to change things for the better but could barely make a dent. I was naive to think I could make a difference. I saw people instantly succeed and grow after they left the company. This should have been a clue.

    SALARIES

    Salaries are mediocre for people working at the corporate offices unless you happen to work for the few good managers left or can be a politician. They have a scale that normalizes salaries across all roles which puts some roles at a disadvantage because not all roles are equal. The company justifies this by stating that it offers other benefits that make up for the salary. I'm sure most employees would opt for a better salary.

    Advice to Management

    Have some empathy for the people that work for you. If it were for them, you wouldn't have luxuries you enjoy today.


  10. Helpful (10)

    "No Relation, no job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Grande Prairie, AB (Canada)
    Former Employee - Customer Service Manager in Grande Prairie, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - few good friends were made.

    Cons

    - SEVERE nepotism at site specific. People are hired and fired due to who they are related to or who they are friends with NOT capabilities.
    - NO accountability.
    - ignore policy and procedures for safe work environment (yard & office). Serious accident at site specific and was avoidable but there was NO management or direction in the yard from ROM or other managers.
    - immature and unprofessional behavior by management at GP site
    - requests for "assistance" or as they put it "complaints" regarding bullying etc ignored by management at site specific and "complainant" ends up being targeted by management.
    - damaging consignors property and cover ups to avoid responsibility.
    - NO work and life balance.

    Advice to Management

    Company is making money but at the cost of good employees who work hard and others who pad their hours, torment and abuse co-workers. Very sad because if the company would "do what is right" and have EVERYONE follow the policies and procedures it would be that much stronger of a company.


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