Rite Aid Reviews in Philadelphia, PA | Glassdoor

Rite Aid Philadelphia Reviews

Updated November 28, 2017
149 reviews

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Philadelphia, PA Area

2.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
54 Ratings

149 Employee Reviews

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Pros
Cons
  • Upper management did not provide sufficient support staff for all of the desired tasks of the company (in 184 reviews)

  • The pay was awful for the amount of work I had to do (in 38 reviews)

More Pros and Cons

  1. "Shift Supervisior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rite Aid Shift Supervisor in Philadelphia, PA
    Current Employee - Rite Aid Shift Supervisor in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time (More than 8 years)

    Pros

    As a company they are constantly trying to improve things to make customers and employees experience better, even though they are a little behind the times. They really try to promote customer service and do care about it.

    Cons

    Even though they always talk about making the customers happy, I feel their discount programs are difficult and confusing for them to use. I get complaints often. The biggest problem working here is the training for cashiers is really nonexistent. They just throw cashiers on the registers without training and as a manger I get called up a lot and customers have to wait longer and that upsets and frustrates them. That is not good customer service.


  2. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newtown Square, PA
    Current Employee - Anonymous Employee in Newtown Square, PA

    I have been working at Rite Aid part-time

    Pros

    Rite Aid has a close group of employees that try their best to help one another in your current position and to move forward with your career.

    Cons

    The pay is very low and the company has an unnecessary position that limits the pay to more important employees that service all customers and deal with daily store operations.

    Advice to Management

    I would say give employees a higher hourly rate

  3. "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Philadelphia, PA
    Former Employee - Pharmacy Technician in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rite Aid part-time (More than a year)

    Pros

    The people are very welcoming and engaging.

    Cons

    The pay was not that good especially for the amount of work we had to do.


  4. "Cashier/Stocker/Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Philadelphia, PA
    Former Employee - Cashier in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rite Aid part-time

    Pros

    Customer interaction, good team/management

    Cons

    An unsafe environment, bad security


  5. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Brooklawn, NJ
    Current Employee - Shift Supervisor in Brooklawn, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rite Aid part-time (More than a year)

    Pros

    Great staff to work with
    Recognized for my efforts
    Willing to work with my availability
    Awesome work environment

    Cons

    Pay is lower than desired

    Advice to Management

    Let store managers have more freedom and flexibility in how they operate.


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Quakertown, PA
    Current Employee - Cashier in Quakertown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rite Aid part-time (More than a year)

    Pros

    They are very accommodating to varying schedules.

    Cons

    You might now get the amount of hours that you want.

    Advice to Management

    Sometimes you don't get the hours you want but that happens anywhere.


  7. "Janitor"

    StarStarStarStarStar
    Former Employee - Janitor in Philadelphia, PA
    Former Employee - Janitor in Philadelphia, PA
    Approves of CEO

    I worked at Rite Aid part-time (More than 3 years)

    Pros

    Reliable, Good Assistance, Good Employment, Responsible

    Cons

    Bad Employers, Store Robberies, Check Cuts

    Advice to Management

    More Awareness, More Breaks 15 or less, Communication

  8. "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Phila, PA
    Current Employee - Pharmacy Technician in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rite Aid full-time (More than 10 years)

    Pros

    Learn a lot about insurance

    Cons

    Like to have more help on first n midday shift

    Advice to Management

    Be a bit more leanient to all ur employees we like helping others.If u give a little get more in return!!


  9. "Wellness Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wellness Ambassador in East Norriton, PA
    Former Employee - Wellness Ambassador in East Norriton, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rite Aid full-time (Less than a year)

    Pros

    I was under impression of clear training and Corp objectives for this newly created position. Which I embody all necessary characteristics and background.

    Cons

    No clear agenda training or communication between the front and back end Mgmt.. No training provided it was a jump in and burn situation. Addressed issues w/ high Corp Mgmt and received not help. Do to this sloppy Corp structure I ultimately lost my position with out Corp input whom actively recruited me.

    Advice to Management

    Get your management positions in line open up communication and make sure Mgmt are aware of whom they are responsible for.on the right side of the books and who is actually in charge and promises that were made in contractual agreement of employment we're never provided despite many attempts to get needed information equipment supplies and support originally promised.


  10. "Pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Norristown, PA
    Former Employee - Pharmacist in Norristown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rite Aid full-time (More than 10 years)

    Pros

    Friendly people. Great benefits. Nice place to work.

    Cons

    Not enough help for work expected.


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