Rite Aid Reviews in Philadelphia, PA | Glassdoor

Rite Aid Philadelphia Reviews

Updated April 14, 2017
135 reviews

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Philadelphia, PA Area

2.6
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Rite Aid President, CEO, and Director John T. Standley
John T. Standley
48 Ratings

135 Employee Reviews

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Pros
Cons
  • Upper management did not provide sufficient support staff for all of the desired tasks of the company (in 163 reviews)

  • long hours tough management rigid (in 82 reviews)

More Pros and Cons

  1. "It's okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in West Chester, PA
    Current Employee - Shift Supervisor in West Chester, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time (More than a year)

    Pros

    Small team dynamic, love my coworkers, love my manager, cross training for pharmacy

    Cons

    Low pay, low pay when compared to similar jobs at CVS

    Advice to Management

    Try giving raises to normal workers sometime


  2. "Eliminate the Wellness Ambassador Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rite Aid Wellness Ambassador in Newark, DE
    Former Employee - Rite Aid Wellness Ambassador in Newark, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rite Aid full-time (More than a year)

    Pros

    At least at my location, the camaraderie was amazing; there was a real sense of unity and common purpose back in the pharmacy. There are so many opportunities to help people, and go above and beyond your job duties. Resolving billing issues can occasionally be exquisitely satisfying, and there is a real sense of satisfaction when you can make sure a patient receives the medication that they need, and that they do not have a gap in their therapy.

    Cons

    The work oscillates between high stress and miserable boredom. Corporate management continues to eliminate tech hours, so that the pharmacy is perpetually ill prepared for peak traffic.

    Immunization goals are pulled out of thin air and enforced solely with a stick. The Wellness Ambassador position itself is unnecessary and bizarre. Most of the time you work as a pharmacy technician, except when you need to walk around the store, working as an immunization salesperson. You can help customers find the items they are looking for, but you cannot recommend anything, so you pester the pharmacist to come out on the floor to consult with customers and also hawk immunizations. Oh, but it just so happens that when you have the most customers who need help with OTC recommendations, the pharmacist is frantically trying to manage prescription workflow while 4 people are waiting for narcotics.

    It feels like you are spending more of your job managing customer disappointment than exceeding customer expectations.

    Did you ever want to call dozens of customers to ask them if they have gotten their flu shot, only to be told that they have already received it from their doctor, and then call those same customers a month later to inquire about tetanus? Steve Jobs rolls over in his grave every time a Rite Aid Wellness Ambassador unlocks the IPad they carry with them and wastes the time of yet another customer as specialized apps crash or slowly load.

    But most of all, and this applies to the pharmacy tech positions as well, the hours are absurd. With fewer and fewer hours allotted, shifts would range from 1-10 one day to 8-4 the next. You will never get used to schedules so erratic, so random. Thank goodness Rite Aid offers free blood pressure and weight checks, because as an employee you will need them.

    But once you leave this job, you will discover something wonderful. Rite Aid is an anomaly, not the norm, and life will get better.

    Advice to Management

    Eliminate the Wellness Ambassador position.
    Allot enough tech hours for a functioning pharmacy.
    Fully digitize record keeping.


  3. "Pharmacist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Cherry Hill, NJ
    Current Employee - Pharmacist in Cherry Hill, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time (More than 5 years)

    Pros

    Good pay rate for Pharmacist

    Cons

    Long grueling hours for Pharmacist


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Pharmacy Tec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bryn Mawr, PA
    Current Employee - Anonymous Employee in Bryn Mawr, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Rite Aid (Less than a year)

    Pros

    Steady Schedule doring the week

    Cons

    Pay is horrible, cant make a living on that.

    Advice to Management

    More pay


  6. Helpful (3)

    "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Philadelphia, PA
    Former Employee - Shift Supervisor in Philadelphia, PA
    Recommends
    Positive Outlook

    I worked at Rite Aid part-time (Less than a year)

    Pros

    Guaranteed 35 hours or more.

    Cons

    Handling most of responsibilities,not being able to always get a full 30 minute lunch break, only getting paid $9.00 an hour.


  7. "Lead Pharmacy Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Pharmacy Technician in Narberth, PA
    Current Employee - Lead Pharmacy Technician in Narberth, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Rite Aid full-time (More than 10 years)

    Pros

    Good if you need a flexible schedule

    Cons

    No pay, no breaks, terrible benefits if you're a union store and have to pay union dues. Not enough staffing, can't move to non union store, cut hrs so doing job of 4 people and not more pay

    Advice to Management

    Come work in my store doing my job, and see if you would work for 10/hr. Finally have great manager but higher ups should stop rewarding bad customer behavior with gift cards...


  8. "Store Associate - Would not recommend"

    Star Star Star Star Star
    Former Employee - Front End Associate in Philadelphia, PA
    Former Employee - Front End Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rite Aid part-time (More than a year)

    Pros

    Friendly and appreciative management, paid during the initial training, given a Plenti card when hired, other associates were nice and usually helpful.

    Cons

    TERRIBLE pay for what you are dealing with while on the job, customers were sometimes extremely rude, very repetitive tasks, job involved frequent bending/squatting or other annoying physical labor, cash register software was slow, and management sometimes seemed unsatisfiable.

    Advice to Management

    Pay your employees more.


  9. "Good environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Rite Aid (More than a year)

    Pros

    good environment and co workers
    good job starter
    flexible hours

    Cons

    workers required to do everything

    Advice to Management

    more training


  10. "Markout"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rite Aid full-time (More than 10 years)

    Pros

    Pay is ok,ot.day off with pay.

    Cons

    Hr lieing to ue/not geting pay for appove mloa..thay own me 11.9 weeks/ plus critical benefits....that about 45,000i...the ceo got his. Mony

    Advice to Management

    Pay the benefits. ,eeoc.ftc...news.you can pay for tops lawers....


  11. "Good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Philadelphia, PA
    Current Employee - Assistant Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rite Aid full-time (More than 10 years)

    Pros

    The rewards of helping others.

    Cons

    The long hours, and manual labor.

    Advice to Management

    Listen more to their associates,



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