Rite Aid 2,518 Reviews | Glassdoor

Rite Aid Reviews

Updated February 26, 2017
2,518 reviews

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2,518 Employee Reviews

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Pros
Cons
  • Disorganized upper management; health package is overpriced (in 157 reviews)

  • long hours but paid hourly so it was alright (in 80 reviews)

More Pros and Cons

  1. "Shift supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rite Aid full-time

    Pros

    I worked with rite aid 18 years but once my husband passed away I had to relocate.
    At this moment I'm in florida but will be returning on the 2nd week of april.
    I love to work with customers. Customer service is a plus in my book. Without them there's no business.

    Cons

    The way dms interact with employees. They should be more friendly with the entire staff.

    Advice to Management

    Always treat your customers how you would like to be treated.


  2. "Good Start, terrible long term"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Rite Aid part-time

    Pros

    Great place for students, most managers work with school schedules well. Good way to build on customer service skills.

    Cons

    In my experience over 3 years of working at 3 different rite aids in a couple of states within suburban areas and busy city areas, they've all appeared understaffed. There's a multitude of task to do all on one person and most times the customers complain that there's not enough people to help. You've got to be really good at juggling tasks. Training isn't very detailed so you've got to learn a lot through experience and asking questions.

    Advice to Management

    We need more hours to hire more employees. Customers and associates don't have enough help. Everybody should be hired for specific jobs. Sales won't improve if workers can't work efficiently.


  3. "Never work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Florence, AL
    Former Employee - Certified Pharmacy Technician in Florence, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rite Aid full-time (More than 5 years)

    Pros

    Flexible hours, they work with you

    Cons

    Stressful work environment, lots of drama


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Pharmacist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist
    Current Employee - Pharmacist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time (More than 8 years)

    Pros

    Good co workers to work with.

    Cons

    Its a corporation and you know that the bottom line has to be met at all costs.


  6. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Norfolk, VA
    Current Employee - Shift Supervisor in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rite Aid full-time (More than 3 years)

    Pros

    Company cares about it's customers.

    Cons

    You don't get enough hours to be financially stable. Every week I worry about the hours I'll get. Even though I'm full time, I've never gotten 40 hours.


  7. Helpful (1)

    "Not the worst"

    Star Star Star Star Star
    Current Employee - Sales Associate/Cashier in Salt Lake City, UT
    Current Employee - Sales Associate/Cashier in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rite Aid part-time (More than a year)

    Pros

    Rite Aid has a pretty big reputation and luckily I work in one of the smallest stores which means that the higher ups pay more attention to you since there's not that many of you, so then you make good relationships and get benefits that way.

    Cons

    You can't do much about shop lifters once they pass your doors, you're not allowed to go after them so 99% of the time, they get away with hundreds of dollars worth of goods because Rite Aid has poor security measures. Police is a way to counter that, but they hardly ever respond to these cases unfortunately.


  8. "Pharmacist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good pay good benefits location

    Cons

    long hours tough management rigid

    Advice to Management

    Listen to workers


  9. Helpful (2)

    "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rite Aid Shift Supervisor
    Current Employee - Rite Aid Shift Supervisor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Rite Aid full-time (More than 10 years)

    Pros

    Pay is decent and benefits are decent, but not enough to cope with all the cons.

    Cons

    So where I do begin?

    Advice to Management

    Stop cutting payroll to spare earnings; sales are driven by customer service. If there is no service because of poor scheduling and payroll cuts, there are no customers. Or at least a good number of unsatisfied customers. It also makes it extremely more difficult on the employees working skeleton crews.


  10. "Support staff severely lacking"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time

    Pros

    Uncertain of pros at this time, I guess it's a steady paycheck is the pro.

    Cons

    Recently slashed support staff on Sundays. Understanding that it is Massachusetts and the technicians have to get paid time and a half, but management forced the tech hours to be cut such that the pharmacist is alone for the first 90 minutes that the pharmacy is open.

    Advice to Management

    Wise up and allow each store to staff to it's customers needs, not to some bs metric that corporate is pushing.


  11. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid part-time

    Pros

    Very flexible with hours, works around your schedule, open and inviting coworkers, managers are not always watching over your shoulder

    Cons

    During the week can often times be slow so if you are behind the register, the shift goes by very slow and get bored easily

    Advice to Management

    Try to give the employees working the register some work to keep busy because it is too hard to stay focused for that long



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