Rite Aid Reviews | Glassdoor

Rite Aid Reviews

Updated July 20, 2017
2,776 reviews

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2,776 Employee Reviews

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  1. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Lathrop, CA
    Current Employee - Supervisor in Lathrop, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time (More than 8 years)

    Pros

    They have worked very well with accommodating my school schedule while working full time.

    Cons

    The pay isn't great and because it is retail there is drama and favoritism

    Advice to Management

    Work some weekend shifts and closing shifts.


  2. Helpful (2)

    "Not Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Toledo, OH
    Current Employee - Pharmacy Technician in Toledo, OH

    I have been working at Rite Aid part-time (More than 3 years)

    Pros

    The job itself is cool - filling prescriptions, data entry, solving patient problems. It's very satisfying when you help a customer and they're appreciative of the lengths you went to.

    Cons

    Not very flexible because it's still retail. Patients can be very demanding and feel very entitled. They consider the pharmacy to be an extension of the store and fail to give the same respect they give to the doctor.

    Advice to Management

    Higher pay. I know it's not an exceeding challenging job, but we put up with A LOT of crap from patients. Plus, without us, you wouldn't be able to do your job.

  3. "Great Place to Work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Rosamond, CA
    Former Employee - Cashier in Rosamond, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rite Aid part-time (More than 3 years)

    Pros

    During my time with Rite Aid, I was responsible for stocking shelves and cashiering. I felt as though the management and staff were consistently friendly and helpful and I always found that the environment was pleasant to be around.

    Cons

    Although some of the patrons were not as friendly as I would have hoped for, I only had to deal with a few rowdy customers on occasion. Aside from that I found the overall experience to be rather enjoyable.

    Advice to Management

    My advice for any future management would be to continue forth in helping the employees at their level and making them feel as though management has an open door policy.


  4. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Brooklyn, NY
    Current Employee - Shift Supervisor in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As long as you are honest and have a profitable mindset there will be opportunities for you to get promoted

    Cons

    The starting pay is low, work conditions may be limited, the operating system of the computers are outdated which leads to slow customer service, ultimately longer lines and dissatisfied customers.

    Advice to Management

    Raise employee base pay, give bonuses and holiday pay rate on holidays, update the computers, and offer more summarized cbts.


  5. "Fun atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Bakersfield, CA
    Former Employee - Sales Associate/Cashier in Bakersfield, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rite Aid part-time (Less than a year)

    Pros

    People oriented. Benefits are rewarding for both myself, and my family. Very organized in scheduling and most importantly, during the holidays.

    Cons

    Trash in the parking lot is extremely intolerable most of the time. Bathrooms almost always stay dirty due to lack of respect from customers.

    Advice to Management

    Customer Service lacking in most departments. Ice cream should be available in all flavors in both the ice cream department and on the shelves.


  6. Helpful (1)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Gilroy, CA
    Former Employee - Associate in Gilroy, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rite Aid part-time (More than 5 years)

    Pros

    Having a union to back you up, pretty good health care

    Cons

    Upper management is terrible, they don't know how to train people. I was fired for stopping shoplifter but I was told by management to stop them

    Advice to Management

    Learn to train you employees and treatment them with respect


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Jose, CA
    Current Employee - Cashier in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Customers. great team, organized, well oriented

    Cons

    long hours but paid hourly so it was alright

  8. "Rite Aid is a great company to work for, just don't expect a lot of flexibility even if you are a Pharmacist or Manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Pharmacy Technician in Atlanta, GA
    Current Employee - Registered Pharmacy Technician in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Rite Aid full-time (More than a year)

    Pros

    The overall company is great about benefits and working with their employees for extended time off needed for various reasons including death of a loved one, disabling conditions, & serious illness. Most of the Pharmacy Managers are great about working with their employees to change scheduling around, should the need arise.

    Cons

    Some of the Pharmacy Managers would like to run their Store's Pharmacy like a dictatorship. If you get stuck with someone who is lacking in personality, communication skills, &/or empathy for certain situations; it can make for a really long and unbearable work day. You are stuck in a small pharmacy for the entire day with this person who is an inpatient, ill-communicating, and oftentimes lacking in any sort of interpersonal communication skills, of any sort.

    Advice to Management

    Hire only personable & friendly employees. Nothing will drive a customer away quicker than a poor attitude, lack of communication skills, and lack of empathy for patients and patients' loved ones. Some of my fellow employees that I have come into contact with are just downright rude - to myself & other employees, but also to the customers and patients who shop in the stores. It is pathetic, really.


  9. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Toledo, OH
    Current Employee - Store Manager in Toledo, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Rite Aid (More than 8 years)

    Pros

    Very fair management team and overall a good company to work for

    Cons

    No promotional opportunities. Rite Aid has a tendency to hire outside the company for D.M.'s.

    Advice to Management

    Trust your management teams at store level more and empower them to make good decisions.


  10. Helpful (3)

    "Expect too much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wellness Ambassador in Minersville, PA
    Current Employee - Wellness Ambassador in Minersville, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Rite Aid full-time (More than 3 years)

    Pros

    Have the poser for your own decision.

    Cons

    They expect too much out of us in this position for what we get paid.


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