Ritz Camera Centers Reviews | Glassdoor

Ritz Camera Centers Reviews

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76 Employee Reviews

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Pros
  • Good people, good job and fun to get results (in 5 reviews)

  • Great people in the field, great customer education program (in 3 reviews)

Cons
  • Upper management unable to train properly (in 6 reviews)

  • I left the company a few months before it filed bankruptcy (in 6 reviews)

More Pros and Cons

  1. "To big for its britches."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    No opinion of CEO

    I worked at Ritz Camera Centers full-time (More than 5 years)

    Pros

    getting to learn/play with new equipment, help regulars better photographers, was able to transfer cross-country during the companies heyday.

    Cons

    low base wage, only can make nice commissions at high-volume/traffic stores. one size fits all management for stores in very different markets.

    Advice to Management

    offer employees to share work, run store photo contests, photo potlucks, would make employees happier and quite likely increase revenue.


  2. "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ritz Camera Centers full-time (More than a year)

    Pros

    The people were great to be around. I could basically set my own schedule and work hours convienent to me.

    Cons

    The company has horrible values. It has been through more bankruptcies than is possible to count.

  3. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz Camera Centers full-time (More than 10 years)

    Pros

    great place to work treated with respect

    Cons

    the digital cameras made it not as nice

    Advice to Management

    keep up the good work


  4. "Fun while it lasted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ritz Camera Centers (More than 5 years)

    Pros

    The culture of the company, district and store managers was great-- But the people in the corporate office were constantly dropping the ball and ended up screwing everything up in the end.

    Cons

    Very secretive once the company started going down-hill. Pay was minimum wage with the promise of "sales incentives", but the sales were very few and not enough to supplement the pay for a livable wage. For the amount of expertise required, this job deserved a higher base pay.

    Advice to Management

    The company is gone now, so this is irrelevant.


  5. "Manager and Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working with customers and cameras

    Cons

    Upper management unable to train properly. low pay


  6. "With them for 15 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager/District Manager in Chicago, IL
    Former Employee - Store Manager/District Manager in Chicago, IL

    I worked at Ritz Camera Centers full-time (More than 10 years)

    Pros

    Fast paced and technical retail environment.
    Got to share in customers most important life moments

    Cons

    Little Work-Life balance.
    Many times needed to work 6 or even 7 days a week to work with in payroll budgets.


  7. "Great experience, poor management and retaliation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compensation and Benefits in Beltsville, MD
    Former Employee - Compensation and Benefits in Beltsville, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ritz Camera Centers full-time (Less than a year)

    Pros

    Perks (2 out of 5 stars), Bonuses (4 out of 5 stars), medium to strong company values (4 out of 5 stars), office culture (3 out of 5 stars)

    Cons

    Office Culture (great, everyone was very helpful, depending on the CORP department); leadership (2.5 stars ouf of 5); time office policies (4.5 out of 5 stars). This corporate culture (at the Ritz Camera & Image, LLC, Beltsville HQ) was intense.

    Advice to Management

    When you are up against the wall, consider looking at the office culture; my experience with all departments was great, from the executive offices to the people in Customer Services (especial the managers); however, information should be shared (from a "need to know" perspective") so that those employees who have been with the company and have a management role shares the information with all managers (even when they don't want to due to the reorg.) People don't like change, but this should not affect their behavior where they risk and jeopardize the operations of the company.

  8. "Great co-workers, OK perks, poor management and business plan."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Daly City, CA
    Current Employee - Sales Associate in Daly City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ritz Camera Centers part-time (More than 5 years)

    Pros

    The people. The 40% off finishing. Fairly flexible hours. Decent amount of down-time relative to the season. Decent job if you need something part time while in high school or college.

    Cons

    All managers hired were under qualified, thieving, and had poor communication skills. Technology was a joke. The POS system was minimum 15 years old. The pay was incredibly low for the level of expertise and sales they had you push. Commissions were also underwhelming. Theft was rampant among management and employees, leading to entire stores closing down.

    Advice to Management

    Hire competent folks with good interpersonal, and people managing skills. Do background checks to ensure you aren't hiring someone with theft, or fraud in their background. Have a structured learning period and provide regular feedback.


  9. "Head in the ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Chicago, IL
    Former Employee - District Sales Manager in Chicago, IL

    I worked at Ritz Camera Centers full-time (More than 8 years)

    Pros

    Great customers, fun products to sell.

    Cons

    Executives thought they could be like an ostrich and put their head in the ground rather than facing issues head on.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Hermosa Beach, CA
    Former Employee - Store Manager in Hermosa Beach, CA
    Neutral Outlook
    Approves of CEO

    I worked at Ritz Camera Centers full-time (More than 3 years)

    Pros

    flexible hours, you are basically your own boss when the district manager isnt around, you are able to work overtime if you want

    Cons

    To much work, To little pay, there are to many sales goals and not enough foot traffic, they had 16 sales goals you had to hit each day but some days we would only get 5 customers


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