Ritz-Carlton Reviews in Half Moon Bay, CA | Glassdoor

Ritz-Carlton Half Moon Bay Reviews

Updated July 24, 2017
8 reviews

Filter

Filter

Half Moon Bay, CA

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
4 Ratings

8 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • You have to manage your own work life balance (in 47 reviews)

  • Long hours but that is expected of a hotel (in 68 reviews)

More Pros and Cons

  1. "EXCELLENT WORKPLACE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Pastry Chef in Half Moon Bay, CA
    Former Employee - Assistant Pastry Chef in Half Moon Bay, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 5 years)

    Pros

    Great benefits (401 K, Health, and hotel discounts) and great environment to work in. Peers are very nice and truly takes to heart the Ritz-Carlton Credo. I love this about the company. Also, you get a certain allowance for continued education that the company pays for ! Awesome!!!

    Cons

    Very busy property so always working during holidays. It comes with the job though. =)


  2. "Lead Stationary Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Engineer in Half Moon Bay, CA
    Current Employee - Lead Engineer in Half Moon Bay, CA
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton full-time (More than 10 years)

    Pros

    employee camaraderie, pride in work, communication, pride in appearance, to make the guest have a warm relaxed comfortable stay.

    Cons

    long hours,accounting, being held accountable,communication.

  3. Helpful (2)

    "Sommelier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wine Director and Lead Sommelier in Half Moon Bay, CA
    Former Employee - Wine Director and Lead Sommelier in Half Moon Bay, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 3 years)

    Pros

    it was a great company with great people and perks. Food was great, support was always there and it was fun working with the people that they brought it.

    Cons

    Towards the end it was interesting as they were merging with the Marriott so I started to see it change. However people still love it there.

    Advice to Management

    Keep doing what you're doing, I had a great time working for the company and would go back if my path took e that way again.


  4. Helpful (1)

    "Fast paced, high end customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Cook in Half Moon Bay, CA
    Former Employee - Banquet Cook in Half Moon Bay, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time (More than 5 years)

    Pros

    Benefits are strong and secure. Also, the hotel discounts are amazing.

    Cons

    It is a 24 hour operation and work life balance is not considered even though it is one of their core values.

    Advice to Management

    Managers work as much or even more than employees. I would not recommend being a manager here.


  5. "Long hours,Great benefits.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Half Moon Bay, CA
    Former Employee - Anonymous Employee in Half Moon Bay, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 3 years)

    Pros

    Great company philosophy/ethics. Everyone works as a team and withholds high standards for quality service for guests.

    Cons

    Opportunity for growth was rare.


  6. "Demonstrates passioniate guest services."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA in Half Moon Bay, CA
    Current Employee - SPA in Half Moon Bay, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    Extremely fair to all employees, and very nice incentives. worked at my own pace.

    Cons

    Alot of physical work. Too quiet sometimes.


  7. Helpful (4)

    "You can do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Half Moon Bay, CA
    Current Employee - Operations Manager in Half Moon Bay, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Meet plenty of great people
    Great place to network and meet industry leaders
    Takes good care of hour employees
    Great hotel discounts

    Cons

    Upper management does not walk the talk
    HR goes out of their way to protect lousy employees and does not allow management to effectively manage
    Called the plantation
    Managers are expected to work 80+ hours a week and are not allowed to have a personal life
    Ownership will not allow for proper staffing so days are spent constantly running around doing the work of several people

    Advice to Management

    If you want to be a luxury company you have to act like one. Bring back manager bonuses and allow for more managers at each property.

  8. Helpful (2)

    "Difficult Times for Ritz"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Half Moon Bay, CA
    Former Employee - Anonymous Employee in Half Moon Bay, CA
    Recommends
    Approves of CEO

    Pros

    Working in the best locations with some of the best staff assembled in prior years.

    Cons

    Ever changing landscape with Marriott constantly making adjustments in Senior Leadership. Ritz-Carlton becoming just another brand in the Marriott family.

    Advice to Management

    Good luck in the coming years - this brand will never achieve the notirity and loyalty of the past years.


Showing 8 of 936 reviews
Reset Filters