Ritz-Carlton Hostess Reviews | Glassdoor

Ritz-Carlton Hostess Reviews

Updated Oct 7, 2019

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3.7
64%
Recommend to a Friend
100%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
3 Ratings
  1. "Good place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hostess in Marina del Rey, CA

    I have been working at Ritz-Carlton part-time for less than a year

    Pros

    Great training and orientation Good experience For the most part co workers are very nice and welcoming

    Cons

    My specific restaurant is understaffed

    Ritz-Carlton2019-06-27
  2. "It’s a great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hostess in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ritz-Carlton full-time for less than a year

    Pros

    Great benefits and experience

    Cons

    Disorganized and no activities in hotel.

    Ritz-Carlton2019-10-07
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess 
    Recommends

    I worked at Ritz-Carlton full-time for less than a year

    Pros

    People and salary were great. Very good to learn how to behave properly and treat everyone nicely

    Cons

    Sometimes can get a little disorganized because of miscommunication

    Ritz-Carlton2018-08-01
  4. Helpful (1)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hostess in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for more than a year

    Pros

    Friendly and professional place to work. A great place to start a career in the hospitality industry. Management is friendly and very understanding.

    Cons

    Not much to say. You do have to work weekends and holidays. But if you plan on going into the hospitality industry that is just a given.

    Advice to Management

    Better communication to the staff when situations arise within the restaurant. More staff meetings to work out problems among staff members.

    Ritz-Carlton2016-12-14
  5. "ritz carlton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host/Hostess in Miami, FL

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    decent pay,great benefits these are just two of the great things about it they are also good at offering tuition help and training

    Cons

    very cutthroat when it come down to keeping your job or dealing with your job.The management sometimes are out for them selves so be careful who you trust.

    Ritz-Carlton2016-04-25
  6. Helpful (1)

    "Organize seating in restaurant that benefits our guests, servers and kitchen staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hostess in Sarasota, FL
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton full-time for less than a year

    Pros

    Working in a professional and positive environment. Great benefits and team leaders. Lateral service is always encouraged and available for those who want it. It really is, overall, an amazing company to work for. Being a hostess is a ton of fun. You are encouraged to engage with guests and you can have some great conversations.

    Cons

    The only downside is also a perk, long hours. They expect dedication from each and every employee and if you deliver you will always receive appreciation. As a hostess you are always standing so wear comfortable shoes. It is an easy, but stressful position. You have to maintain the happiness of our guests and our coworkers.

    Advice to Management

    Always use moral judgement. When in doubt, get advice from another coworker in management. Also, always communicate with your employees. Try to have as many one-on-one's as possible and always maintain some relationship with your employees.

    Ritz-Carlton2015-07-30
  7. "Good training, high expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hostess 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for less than a year

    Pros

    Great training, location and benefits

    Cons

    Difficult customers, long hours are expected

    Ritz-Carlton2014-10-30
  8. Helpful (2)

    "A place with a wonderful atmosphere, amazing people to work with, and great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Hostess in Washington, DC
    Recommends
    Approves of CEO

    I have been working at Ritz-Carlton

    Pros

    Benefits, Co workers which become the bestest of friends, Discounts at other properties, great pay

    Cons

    A bit hard to move up in position towards management status, not a great pay increase over time

    Advice to Management

    Make it a little easier for hourly employees to become part of management team. Other then that everything is great!

    Ritz-Carlton2011-08-15
  9. "Good Experience, Bad conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hostess in Doha
    Doesn't Recommend

    I have been working at Ritz-Carlton full-time for less than a year

    Pros

    Good experience to live if you are from Europe and you like to travel and meet new people and new cultures.

    Cons

    Salary is not enough, Accomodation not good, Shifts are not coordinated...

    Ritz-Carlton2019-08-05
  10. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Hostess in Manama
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ritz-Carlton for more than a year

    Pros

    Accommodations, Transportation, free meals, discounts, trainings, free wifi with AC and Laundry at the accommodations, Metlife Insurance with dental as well. Great opportunity for fresh graduates.

    Cons

    Low and unequal Wages, you'll only get promoted or moved to your preferred department when you'll resign.

    Ritz-Carlton2018-07-25
Found 11 reviews