Ritz-Carlton Reviews in Naples, FL | Glassdoor

Ritz-Carlton Naples Reviews

Updated November 13, 2017
31 reviews

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Naples, FL

4.1
StarStarStarStarStar
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Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
14 Ratings

31 Employee Reviews

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Pros
Cons
  • You have to manage your own work life balance (in 54 reviews)

  • long hours which affected social life (in 76 reviews)

More Pros and Cons

  1. "Front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Naples, FL
    Former Employee - Front Desk Agent in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    Benefits, traveling experience, training

    Cons

    Long hours, working holidays,


  2. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Club Concierge in Naples, FL
    Former Employee - Club Concierge in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton (More than a year)

    Pros

    Caring supervisors and managers who want to see you grow and succeed

    Cons

    None, I loved working for them!

    Advice to Management

    None! They're great!

  3. "An amazing place to work if you want a career or just a job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Attendant in Naples, FL
    Current Employee - SPA Attendant in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Discounts around the world for hotel stays. Paid vacation.

    Cons

    Can't think of any cons with great management.


  4. "Greatest Hotel Company in the World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Concierge in Naples, FL
    Former Employee - SPA Concierge in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    The wages are high in every position. It truly is Ladies & Gentlemen serving Ladies & Gentlemen.

    Cons

    They cut hours in the slow season even for full-time employees. Benefits are not free, just subsidized.


  5. "Front of House"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet in Naples, FL
    Current Employee - Valet in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton part-time (More than a year)

    Pros

    The benefits and management are tremendously helpful

    Cons

    High expectations from former employees when entering other workforces.


  6. "Best place I've ever worked. Great pay, benefits, vacation, sick days, resources for training and advancement and more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in Naples, FL
    Current Employee - Engineering in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than 5 years)

    Pros

    If your career doesn't flourish here, then its you're own lack of motivation

    Cons

    Can't think of any cons. This company has been very good to me. Perhaps raises based on merit instead of "cost of living" increases would be nice


  7. Helpful (4)

    "Terrible Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook II in Naples, FL
    Former Employee - Cook II in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    None whatsoever. While the service industry in general sucks, the Ritz Carlton/Marriott sucks even more. Stay as far away as you can from this industry and company. You would be better off flipping burgers at McDonalds.

    Cons

    Long irregular hours, low pay, nasty and demanding supervisors, back stabbing co-workers who get rewarded by management for being rats/snitches, no personal life, health care plan is terrible-it's like having no health coverage at all. Incredible turnover rate-if you last more than 6 months it's a miracle. And those are the positives of this company.

    Advice to Management

    Why would anyone bother giving advice to management?-they wouldn't listen anyway. All they care about is profits and absolutely nothing else.

  8. "Overnight Baker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FLORIDA in Naples, FL
    Former Employee - FLORIDA in Naples, FL
    Recommends
    Neutral Outlook

    I worked at Ritz-Carlton full-time (Less than a year)

    Pros

    Always growing and learning something new.

    Cons

    Not always the greatest environment to work in.

    Advice to Management

    Should be a bit more of a people person. Become better at talking to people the right way.


  9. "Great Place !!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Naples, FL
    Former Employee - Front Desk Agent in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 3 years)

    Pros

    The People there are the Best!.

    Cons

    A lot of demands.

    Advice to Management

    Keep doing what works.


  10. "Good Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Naples, FL
    Former Employee - Customer Service in Naples, FL
    Recommends
    Neutral Outlook

    I worked at Ritz-Carlton full-time (More than 5 years)

    Pros

    Its Five stars hotel so you works for the best people

    Cons

    If you have a family you would better think twice, this is a job that consume your family time.


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