Ritz-Carlton Reviews in New York City, NY | Glassdoor

Ritz-Carlton New York City Reviews

Updated September 23, 2017
27 reviews

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New York City, NY Area

4.4
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Ritz-Carlton President and COO Hervé Humler
Hervé Humler
12 Ratings

27 Employee Reviews

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Pros
Cons
  • You have to manage your own work life balance (in 54 reviews)

  • long hours which affected social life (in 76 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Number one hospitality company in the world

    Cons

    There is no downside in this company


  2. "sous chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sous Chef in New York, NY
    Current Employee - Sous Chef in New York, NY

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    The brand is well recognized

    Cons

    None really it's a great company to work for

    Advice to Management

    I am a manager

  3. "The Ritz Carlton Battery Park"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Service Server in New York, NY
    Former Employee - Room Service Server in New York, NY
    Recommends
    Negative Outlook

    Pros

    Competive pay, great people to work with

    Cons

    No chance to advance , managers don't know what they're doing . Layoff people every year


  4. "Food and Beverage manager"

    StarStarStarStarStar
    Current Employee - Food and Beverage Manager in New York, NY
    Current Employee - Food and Beverage Manager in New York, NY
    Recommends

    I have been working at Ritz-Carlton full-time (More than 3 years)

    Pros

    Greater financial understanding
    Meet alot of people with alot of connections

    Cons

    Not enough work life balance


  5. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in White Plains, NY
    Former Employee - Administrative Assistant in White Plains, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly environment, freedom to provide excellent guest service.

    Cons

    Constant employee transfers. I guess part of the hospitality industry.

    Advice to Management

    Communication


  6. "Spa Operations"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Mount Vernon, NY
    Former Employee - Anonymous Employee in Mount Vernon, NY

    I worked at Ritz-Carlton (More than a year)

    Pros

    Great company to build your career!

    Cons

    Nothing much only working on holidays!


  7. "Director of Events"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Meetings & Events in New York, NY
    Current Employee - Director of Meetings & Events in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ritz-Carlton (Less than a year)

    Pros

    Great brand, great culture, large company, opportunity to grow within overall company

    Cons

    Bad pay, not enough support for growing professionals

  8. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Growing company, opportunities, friendly staff

    Cons

    missing a certain structure, not the same in every property around the world

    Advice to Management

    Improve opportunities for young


  9. "Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef De Partie in Bronx, NY
    Former Employee - Chef De Partie in Bronx, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Ritz-Carlton part-time (More than a year)

    Pros

    Good company to work for an close an easy to get to an from work

    Cons

    I would like to move up in the company with ing the next year or so

    Advice to Management

    Promote with in the company


  10. "Front Office Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in New York, NY
    Former Employee - Internship in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ritz-Carlton (Less than a year)

    Pros

    My internship started with two days of amazing, thorough training. I got to learn everything from the company history to how does RC want me to provide service. My internship was rotational, so I got to experience all front office positions like PBX Officer, Front Desk Agent, Concierge, and Club Lounge Concierge. While the work was slow at times, my colleagues made it worthwhile.

    Cons

    The Front Office Manager at the time was disorganized and unprofessional at times. We could go to lunch whenever we wanted to and for however long we wanted to (which isn't so nice when you're all alone with 8 guests checking in/out at the same time and all of your colleagues are at lunch).

    Advice to Management

    Re-evaluate your managerial positions and replace with high potential, driven individuals who are passionate about their work and this industry.


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