Ritz-Carlton Reviews | Glassdoor

Ritz-Carlton Reviews

Updated July 25, 2017
848 reviews

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4.0
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Ritz-Carlton President and COO Hervé Humler
Hervé Humler
355 Ratings

848 Employee Reviews

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Pros
Cons
  • You have to manage your own work life balance (in 46 reviews)

  • Long hours very strict, 0 tolerance (in 66 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    The benefits are great, so is the culture. Amazing opportunity for advancement and travel. I'd definitely recommend this company to anyone entry level or above

    Cons

    The long hours and work schedule, all holidays and weekends. Very few days off.
    Physically demanding, standing and walking long distances.

    Advice to Management

    Look into streaming the departments and integrating a better work to life balance. Hiring more employees or softening the word days/hours


  2. "EXCELLENT WORKPLACE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Pastry Chef in Half Moon Bay, CA
    Former Employee - Assistant Pastry Chef in Half Moon Bay, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 5 years)

    Pros

    Great benefits (401 K, Health, and hotel discounts) and great environment to work in. Peers are very nice and truly takes to heart the Ritz-Carlton Credo. I love this about the company. Also, you get a certain allowance for continued education that the company pays for ! Awesome!!!

    Cons

    Very busy property so always working during holidays. It comes with the job though. =)

  3. "An amazing place to work if you want a career or just a job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Attendant in Naples, FL
    Current Employee - SPA Attendant in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Discounts around the world for hotel stays. Paid vacation.

    Cons

    Can't think of any cons with great management.


  4. "sous chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sous Chef in New York, NY
    Current Employee - Sous Chef in New York, NY

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    The brand is well recognized

    Cons

    None really it's a great company to work for

    Advice to Management

    I am a manager


  5. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time

    Pros

    It was very good there

    Cons

    no cons to report for this


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Club
    Current Employee - Club

    I have been working at Ritz-Carlton full-time (More than 3 years)

    Pros

    Culture, diversity, ethics, and enjoyment in general.

    Cons

    This is a Corporate business

    Advice to Management

    Great leadership.


  7. "Spa Concierge"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends

    I worked at Ritz-Carlton full-time (More than 3 years)

    Pros

    Amazing company, empowers their employees, excellent benefits.

    Cons

    Because it is so amazing it can be hard to move up quickly unless you are willing to relocate.

  8. "Guest Reception"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Great benefits, job security, PTO

    Cons

    Kinda feels like brain washing

    Advice to Management

    Pay employees more


  9. "Club Lounge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Club Lounge in Rancho Mirage, CA
    Former Employee - Club Lounge in Rancho Mirage, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Ritz-Carlton part-time (More than a year)

    Pros

    A prestigious name, world wide opportunities

    Cons

    Physically demanding, high expectations without the compensation. Must rely heavily on tips to earn a decent wage. Guests pay exorbitant rates, tip very little.

    Advice to Management

    Increase the hourly wage for all departments.


  10. "front desk tennis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton part-time

    Pros

    good experience customer service, tennis.

    Cons

    high volume of traffic in pro shop.


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