Ritz-Carlton Reviews | Glassdoor

Ritz-Carlton Reviews

Updated September 19, 2018
1,058 reviews

Filter

Filter

Full-timePart-time

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
469 Ratings

1,058 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Good money great benefits nice hourly" (in 65 reviews)

  • "Great company vision, met amazing people, good training program" (in 47 reviews)

Cons
  • "Work life balance can be challenging" (in 59 reviews)

  • "Long hours and few holidays with family" (in 85 reviews)

More Pros and Cons

  1. "Massage Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time

    Pros

    Excellent corporate culture. Clear expectations of your job.

    Cons

    Being late to work was treated the same as not showing up at all.


  2. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Laguna Niguel, CA
    Former Employee - Server in Laguna Niguel, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    benefits as a full time employee are great.

    Cons

    Scheduling is very sporadic and managers are very distracted.

    Advice to Management

    More consistency. And treating employees as an individual rather than a herd.

  3. "Enjoy working here but room for improvement."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton part-time

    Pros

    Great hotel benefits. Decent work conditions.

    Cons

    Don't feel heard or respected by upper management

    Advice to Management

    Spend more time asking input from those that do the job rather than making decisions on changes from behind a desk. Those that do the day to day work actually have great input to share and would be happy to if given the opportunity. Even if we wear uniforms and not a fancy suit, we have a lot of knowledge.


  4. "It’s a great company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton (More than 5 years)

    Pros

    The benefits are really good

    Cons

    Always drama with some employees


  5. "My experience at the Ritz-Carlton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Great work environment and awesome opportunity for growth

    Cons

    Not enough time off
    Work life balance can be challenging


  6. "Pastry chef de parti"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton full-time

    Pros

    Dedicated towards work , very passionate, , creative, open minded .

    Cons

    Don’t like to wast much time

    Advice to Management

    It would be an absolute pleasure for me to work for your organization as i am very creative and passionate about my work.


  7. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton part-time (More than a year)

    Pros

    A lot of opportunities to talk to people from different departments.
    Salary was nice for what you work for.

    Cons

    You might not get promotions and you might get stuck

  8. "RCKB Miami"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Key Biscayne, FL
    Current Employee - Supervisor in Key Biscayne, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    Transferring to another properties after 6 months.

    Cons

    No place for growth , supervisor doing job of manager and salary remain the same.

    Advice to Management

    If you really want to keep your employees then you really have to enliven Employee Promise.


  9. "Great sales Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Great supportive environment with in the sales team.

    Cons

    Room for growth internally is a struggle at times.


  10. "Pastry Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Challenging workloads, freedom to be creative

    Cons

    Nearly never have two days off in a row, never the same schedule


Showing 1,058 of 1,142 reviews
Reset Filters