Ritz-Carlton Employee Reviews | Glassdoor

Ritz-Carlton Reviews

Updated February 23, 2017
761 reviews

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Full-time Part-time

4.0
Star Star Star Star Star
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Ritz-Carlton President and COO Hervé Humler
Hervé Humler
313 Ratings

761 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "front desk agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Ritz-Carlton part-time

    Pros

    great team to work with! pay is pretty good

    Cons

    fast paced and stress because of dealing with some angry guests

    Advice to Management

    n/a


  2. "Restaurant Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    Fast-paced, luxury oriented atmosphere. Top level training.

    Cons

    There aren't any that I can think of at the moment.


  3. "Great Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time

    Pros

    Good money great benefits nice hourly

    Cons

    Long hours very strict, 0 tolerance

    Advice to Management

    Practice what you preach


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Great place to work.

    Cons

    Can't think of any.


  6. "Server, waitress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Breakfast Server in Chicago, IL
    Current Employee - Breakfast Server in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learning experience great trainings love the service values a company beliefs , great place to grow to build a career

    Cons

    Nonexistent no cons, is an awesome industry to work for
    Schedules are good and flexible if you ask for days off in advance


  7. "Concierge Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Competitive salary, benefits, and professional staff.

    Cons

    No real work or life balance.


  8. "Front Desk Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Great travel opportunities and benefits

    Cons

    Long hours but that is expected of a hotel


  9. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time

    Pros

    Good benefits, career growth and fun place to work

    Cons

    I did not experience anything I would consider a con


  10. "Front Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office
    Former Employee - Front Office
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    Great team enviornment
    fast/easy ladder to climb
    great benefits

    Cons

    low pay until you become upper level management
    corporate structure


  11. "banquets"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very structured and you need discipline, great place

    Cons

    not too many cons, you have to be political though



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