Ritz-Carlton Reviews | Glassdoor

Ritz-Carlton Reviews

Updated November 11, 2018
1,087 reviews

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4.1
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Ritz-Carlton President and COO Hervé Humler
Hervé Humler
485 Ratings

1,087 Employee Reviews

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Pros
  • "Good money great benefits nice hourly" (in 67 reviews)

  • "Great company good pay and benefits" (in 49 reviews)

Cons
  • "Work life balance can be challenging" (in 61 reviews)

  • "Long hours and few holidays with family" (in 88 reviews)

More Pros and Cons

  1. "Communications Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Excellent training resources and cross-departmental training as well.

    Cons

    Not the best work-life balance, especially during holiday season.


  2. "The Ritz-Carlton Is great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton (More than 3 years)

    Pros

    Great company good pay and benefits. biggest plus is the travel discounts.

    Cons

    Not every city has a Ritz!

  3. "Fearing's Restaurant Cook II Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Good corporate benefits and high-quality kitchen.

    Cons

    Long days, sharing some equipment with other culinary departments.


  4. "Great overall company, poor location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Assistant in Boston, MA
    Former Employee - Server Assistant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 3 years)

    Pros

    MONEY. Flexible hours. free food. union

    Cons

    Managers turn out is insane. most leadership does not last for more than a year. this place needs to be consistent

    Advice to Management

    Please be reasonable and fair with employees. If you treat your employees right, then customer service will follow.


  5. "Culinary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook
    Current Employee - Cook
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton full-time (More than 3 years)

    Pros

    Great Recipes and lots of talent. Pay is great for cooking. Great benefits and the mgt works around your vacation request.

    Cons

    The kitchen Managers and Execs need to be more hands on with production and overview of work product. Things are just left to chance when it comes to prep.

    Advice to Management

    Its not a Michelin restaurant so just get behind the line and help us cook!


  6. "Good company, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Benefit, 401K, ability to transfer anywhere in the world, part of a giant chain of a variety of hotels, flexible.

    Cons

    Long hours, work weekends, holidays, etc.


  7. "Front Desk Agent/Night Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Laguna Niguel, CA
    Current Employee - Night Auditor/Front Desk Agent in Laguna Niguel, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (Less than a year)

    Pros

    Great pay, lots of hours, overtime pay, hotel discounts

    Cons

    Long hours, difficult work/life balance, have to work holidays

  8. "Group Activities Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very fun and rewarding. Very beautiful resort

    Cons

    No Con's fantastic work place


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef in Truckee, CA
    Current Employee - Executive Chef in Truckee, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than 10 years)

    Pros

    Good career development opportunity’s available

    Cons

    Can be a lot of corporate layers to get through


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Supervisor in Half Moon Bay, CA
    Current Employee - Restaurant Supervisor in Half Moon Bay, CA
    Recommends

    I have been working at Ritz-Carlton full-time (More than 5 years)

    Pros

    Competitive Pay, Opportunity for growth,

    Cons

    Corporate, Clicky, robotic at times


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