Ritz-Carlton Employee Reviews | Glassdoor

Ritz-Carlton Reviews

Updated March 29, 2017
773 reviews

Filter

Filter

Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
319 Ratings

773 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Tucson, AZ
    Former Employee - Internship in Tucson, AZ

    I worked at Ritz-Carlton (More than a year)

    Pros

    Company is very diverse and really advancing. I get to learn a lot about hospitality industry and high quality service standards.

    Cons

    People can be a bit stressful and uptight sometimes


  2. "What is up"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time

    Pros

    Great company before Marriott took it over

    Cons

    Starting to go downhill now owned by Marriott


  3. "Concierge for the residents of the condominiums of the top 4 floors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Sarasota, FL
    Former Employee - Concierge in Sarasota, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    Wonderful working conditions, very happy employees, guests and residents. Excellent benefits, delicious food in employee cafeteria free. Very nice atmosphere, nice uniforms, etc.

    Cons

    Pay was not adequate for the position

    Advice to Management

    Raise in salary for the employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Spa"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton full-time

    Pros

    Great company culture and people

    Cons

    None I can think of


  6. "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant
    Current Employee - Accountant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    Flexible hours, good benefits, great coworkers and free lunch

    Cons

    Your immediate manager has huge say on your promotions and progress. Most of them are good but some of them can be really really tough to deal with.

    Advice to Management

    Keep up the good work


  7. "Good place to begin building a career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant/Director of Finance in Lakewood, OH
    Current Employee - Accountant/Director of Finance in Lakewood, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than 8 years)

    Pros

    Deep and meaningful business experience, lots of responsibility very quickly put on you, endless opportunity to keep busy and make a difference.

    Cons

    Grueling hours and no downtime, the high energy environment can turn into high anxiety quickly. Even if I worked 70 hrs each week there would still be important things I never can get to accomplish, even after delegating as much as possible.


  8. "Chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Discounts at other hotel group including the ritz

    Cons

    Low pay, lots of work, public humiliation


  9. "front desk agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Ritz-Carlton part-time

    Pros

    great team to work with! pay is pretty good

    Cons

    fast paced and stress because of dealing with some angry guests

    Advice to Management

    n/a


  10. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    Amazing benefits, ability to work for a lot of brands in diverse locations. Company works you hard but it is the best in the industry.

    Cons

    Lots and lots of long hours, and days. Working all major holidays, merit increase are average, especially for management employees.

    Advice to Management

    Great company to work for, needs to work harder to retain talent. Some properties need much work to be up to standards.


  11. "Concierge Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Competitive salary, benefits, and professional staff.

    Cons

    No real work or life balance.



Showing 773 of 816 reviews
Reset Filters