Ritz-Carlton Reviews | Glassdoor

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Ritz-Carlton Reviews

Updated February 21, 2018
985 reviews

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4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
434 Ratings

985 Employee Reviews

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Pros
Cons
  • Work life balance can be difficult depending on which department you work in (in 56 reviews)

  • Sometimes you have to work long hours (in 81 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recreation Attendant in Amelia Island, FL
    Former Employee - Recreation Attendant in Amelia Island, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    Great Money
    Work with a Diverse Team
    A fairly easy job for the pay

    Cons

    Work Long Hours (put it pays off)
    Heat


  2. "Ok, could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Boston, MA
    Former Employee - Front Desk Agent in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than a year)

    Pros

    Opportunity for advancement, decent pay

    Cons

    You have to really love hospitality and catering to difficult people to work at a hotel like Ritz-Carlton

    Advice to Management

    Appreciate your employees more, front of house employees deal with a lot of crap

  3. "Amazing company to be a part of!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than 10 years)

    Pros

    Great benefits, competitive pay, working with ladies and gentlemen, and a great company to build a career with.

    Cons

    There is a downside to working at the Ritz Carlton.


  4. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Ritz Carlton gives me lots of opportunities and trusts my ability.

    Cons

    I don't think there are many cons in this company. The work is hard here and people get what they deserved.


  5. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Strong Culture, great co-workers, excellent benefits

    Cons

    Too much work/busy work, not enough compensation ($)


  6. "Mix Reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ritz-Carlton (More than a year)

    Pros

    Good pay
    Good Benefits

    Cons

    Bad schedules
    No Work/Home Life Balance


  7. "Guest Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Relations Cast Member in Canada, KY
    Current Employee - Guest Relations Cast Member in Canada, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (Less than a year)

    Pros

    The Ritz-Carlton Company is famous and internstional Company i would like to be a member of this Company .

    Cons

    There is no downsides to work at The Ritz -Carlton

    Advice to Management

    Thank you

  8. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Excellent staff to work with

    Cons

    Hours constantly changing and poor management

    Advice to Management

    Communication skills a must


  9. "In-Room Dining Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Great people to work with.

    Cons

    I don't have any cons at the moment


  10. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton part-time

    Pros

    Good training, management, work life balance

    Cons

    Long hours, scheduling conflicts and occasional understaffing

    Advice to Management

    Allocate resources more efficiently


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