Ritz-Carlton Reviews | Glassdoor

Ritz-Carlton Reviews

Updated September 21, 2017
358 reviews

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5.0
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Ritz-Carlton President and COO Hervé Humler
Hervé Humler
190 Ratings

358 Employee Reviews

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Pros
Cons
  • You have to manage your own work life balance (in 47 reviews)

  • Long hours but that is expected of a hotel (in 68 reviews)

More Pros and Cons

  1. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Diversity throughout the coworkers and guests. Great food, good management, friendly atmosphere, Great pay. Everything they teach is fundamental and what you learn will last a life time.

    Cons

    Off season is very slow, can get boring.


  2. "Nice place. No one messes with you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Ritz-Carlton full-time

    Pros

    This wasn't like any other valet or hospitality job I had ever had. The people there are actually nice to you and pretty cool. Super easy to get along with. Helps that there's plenty of money to go around too! Plenty.

    Cons

    There is seniority in play so even if you out work someone, that someone may still get better shifts because of seniority.

  3. "Huge work load but great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunities for growth and development

    Cons

    the workload can be intimidating

    Advice to Management

    Can improve the software systems


  4. "overall great hotel"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Miami Beach, FL
    Former Employee - Anonymous Employee in Miami Beach, FL

    I worked at Ritz-Carlton part-time (More than a year)

    Pros

    Wonderful architecture and friendly staff/co-workers

    Cons

    overcrowded and pay needs to be raised


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Tucson, AZ
    Current Employee - Server in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton part-time (Less than a year)

    Pros

    training, care about their employees

    Cons

    can have guests who feel entitled

    Advice to Management

    less micromanaging


  6. "Housekeeping Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Aide in Marina del Rey, CA
    Current Employee - Housekeeping Aide in Marina del Rey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than 3 years)

    Pros

    An abundance of hours within the same hotel.

    Cons

    Many time you start out excited and inspired to create guest for life, but due to the employees that have lost their motivation, it can get in the way of creating The Ritz-Carlton mystique!

    Advice to Management

    Please support those of us that want to create a life-long impression!


  7. "Why is it good to work for Ritz Carlton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Company values are very high, great team work

    Cons

    There are no cons to share

  8. "Systems Manager"

    StarStarStarStarStar
    Former Employee - Systems Manager in Amelia Island, FL
    Former Employee - Systems Manager in Amelia Island, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 10 years)

    Pros

    Employees are treated very well.

    Cons

    No cons, great place to work.


  9. "Food and Beverage Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fantastic benefits and great teamwork environment!!

    Cons

    None that I can think of


  10. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time (More than 3 years)

    Pros

    A wonderful company to work for with outstanding values.

    Cons

    Pay can be a little better but great benefits

    Advice to Management

    Raise the pay keep the benefits


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