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Ritz-Carlton

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Ritz-Carlton

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Ritz-Carlton Reviews

Updated Dec 3, 2022

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Found 2,260 of over 3K reviews
4.1
77% Recommend to a Friend
Ritz-Carlton President and COO Hervé Humler
85% Approve of CEO

Found 2,190 of over 3K reviews

4.1
77%
Recommend to a Friend
85%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
978 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Ritz-Carlton and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Excellent Workplace

    Dec 3, 2022 - Front Desk Associate in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent management, work culture, and benefits. Management and HR really do their best to keep their employees happy. It's an incredibly diverse workplace with people from all over the world. The Ritz credo and culture really foster a sense of teamwork amongst their ladies and gentlemen. If you want to progress in your career, their is ample room and encouragement to do so.

    Cons

    There are of course toxic employees that sneak in through the cracks. Also, they only offer the bare minimum paid time off.

    Be the first to find this review helpful
  2. 5.0
    Former Employee

    Good

    Dec 2, 2022 - Valet Attendant in Naples, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing place to work for real

    Cons

    No holidays or weekends off

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  3. Join the Ritz-Carlton team
    See Our Latest Jobs
  4. 5.0
    Current Employee

    Brief review based on my experience

    Dec 1, 2022 - Guest Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Timely payments and trusting employees to build the brand

    Cons

    More employee engagement with regards to decision making

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Former Employee

    Ladies and Gentlemen

    Dec 2, 2022 - IT Support Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They genuinely care for employees.

    Cons

    No experience with any "Cons".

    Be the first to find this review helpful
  6. 5.0
    Former Employee

    great place to work

    Nov 23, 2022 - Assistant Food and Beverage Manager in Naples, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benefits, great team and great environment

    Cons

    long hours, weekends and holidays

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  7. 5.0
    Current Employee

    Professional with emphasis on Luxury

    Nov 19, 2022 - Audio Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very professional and personable people who care for their guests. They care for their employees and make sure to take care of all the needs and concerns of the employees.

    Cons

    Some guests can be handful but understandable due to the ability and brand of the Ritz Carlton name.

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  8. 4.0
    Former Employee, more than 8 years

    Great Culture and Leadership

    Nov 29, 2022 - Loss Prevention Officer in New Orleans, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I learned so much about business in general by working for the Ritz Carlton.

    Cons

    I left because the pay wasn't nearly enough.

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  9. 4.0
    Current Employee

    great

    Nov 27, 2022 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great mangers and great benefits

    Cons

    very busy all the time. works alot of holidays

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  10. 5.0
    Former Employee, less than 1 year

    Made great money

    Nov 10, 2022 - In Room Dining Server in Santa Barbara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The tips were great Management was always nice The benefits and discounts are amazing

    Cons

    Long hours Very tiring Difficult work-life balance since you work almost every weekend

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  11. 5.0
    Current Employee

    Assistant Food and Beverage Manager

    Nov 6, 2022 - Assistant Food and Beverage Manager in Naples, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great connections and good benifits

    Cons

    Working long hours, holidays, weekends

    Be the first to find this review helpful
Viewing 1 - 10 of 2,190 Reviews
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Ritz-Carlton Reviews FAQs

Ritz-Carlton has an overall rating of 4.1 out of 5, based on over 2,578 reviews left anonymously by employees. 77% of employees would recommend working at Ritz-Carlton to a friend and 64% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has decreased by -3% over the last 12 months.

77% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ritz-Carlton 3.3 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Ritz-Carlton to be culture, career development, benefits and the cons to be work life balance, management.

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Ritz-Carlton Photos

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Ritz-Carlton photo of: Corridor of Ritz-Carlton  (Photo thanks to Flickr user jiazi, available under by-sa v2.0)
Ritz-Carlton photo of: The ritz carlton
Ritz-Carlton photo of: The new vending machine
Ritz-Carlton photo of: Lp took everything out of housekeeping lockers and set in middle of the floor like trash
Ritz-Carlton photo of: moroccan lamb
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Glassdoor has 2,578 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.