Rivers Casino (Illinois) Reviews | Glassdoor

Rivers Casino (Illinois) Reviews

Updated April 1, 2019
63 reviews

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3.8
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Greg Carlin
14 Ratings

Employee Reviews

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Pros
  • "Great benefits, lots of chances to move up in the company, fun environment and co- workers" (in 8 reviews)

  • "Good benefits nice co-workers and perks" (in 7 reviews)

Cons
  • "Very high turnover rate and the department is almost always short-staffed so expect to work a lot harder on the busiest days" (in 4 reviews)

  • "Very poor management, little to no recognition and they dont really try to work with you if you attend school" (in 3 reviews)

More Pros and Cons

  1. "Working"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Evs in Chicago, IL
    Current Employee - Evs in Chicago, IL

    I have been working at Rivers Casino (Illinois) full-time (Less than a year)

    Pros

    Very good job love it

    Cons

    No cons very good place to work


  2. "Good job better than most casinos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Blackjack Dealer in Des Plaines, IL
    Current Employee - Blackjack Dealer in Des Plaines, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rivers Casino (Illinois) full-time (Less than a year)

    Pros

    Great pay and fun atmosphere

    Cons

    No holiday pay no union Mediocre benefits

  3. "Customer service job with all the ups and downs that go with it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Floor Supervisor in Des Plaines, IL
    Current Employee - Table Games Floor Supervisor in Des Plaines, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rivers Casino (Illinois) full-time (More than 3 years)

    Pros

    Great benefits, lots of chances to move up in the company, fun environment and co- workers.

    Cons

    New employees will usually have a graveyard shift with undesirable off days.


  4. "Not great unless you're a Supervisor or above"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rivers Casino (Illinois) full-time (More than 3 years)

    Pros

    $1 meals in the cafeteria, healthcare benefits

    Cons

    You have to work holidays. You have to bid on your shifts which could leave you working third shift. No real room to advance unless you want to completely change departments.


  5. "Not bad"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rivers Casino (Illinois) full-time

    Pros

    Meal discount, vacation time, set schedule

    Cons

    Week ends, holidays, grumpy customers,


  6. "Don't recommend if you are going to school!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    meet a lot of new people

    Cons

    Very poor management, little to no recognition and they dont really try to work with you if you attend school.


  7. Helpful (1)

    "Floor Supervisor Table Games"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Floor Supervisor in Chicago, IL
    Former Employee - Table Games Floor Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rivers Casino (Illinois) full-time (More than 5 years)

    Pros

    Excellent place to work. Great pay scale, good health insurance, and 401K match.

    Cons

    I don’t have any cons.

  8. "Dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Chicago, IL
    Current Employee - Table Games Dealer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rivers Casino (Illinois) full-time (More than a year)

    Pros

    Great place to work

    Cons

    There’s none just view it

    Advice to Management

    They very good people to talk to


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Skokie, IL
    Current Employee - Operations Manager in Skokie, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rivers Casino (Illinois) full-time (More than 8 years)

    Pros

    Dealing with guests of the casino

    Cons

    Negative guests. I love most guests

    Advice to Management

    Love guests


  10. "Fun, but needs work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Plaines, IL
    Former Employee - Anonymous Employee in Des Plaines, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rivers Casino (Illinois) full-time (More than 5 years)

    Pros

    Great staff. Friendly environment. Excellent benefits. Great location; clean, smoke free, average pay, employee recognition events and parties. Fun place to work.

    Cons

    Cons are long hours for compensation received. Expected to work most holidays. Lots of favoritism throughout most departments. High turnover rate through all departments.