Rivers Casino (Pennsylvania) Reviews | Glassdoor

Rivers Casino (Pennsylvania) Reviews

Updated February 9, 2017
65 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Greg Carlin
21 Ratings

65 Employee Reviews

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Pros
Cons
  • And when you are part time you are not allowed to pick up more than three days even if you don't want benefits (in 5 reviews)

  • No one seems to have a clue what's going on (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Casino Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rivers Casino (Pennsylvania) full-time (More than a year)

    Pros

    Uniform provided, low cost meals provided, pay good

    Cons

    Cannot communicate with fellow employees, cameras everywhere, to much backstabbing, no weekends off


  2. Helpful (1)

    "Criminals run this place beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people free pop when available nice women too look at

    Cons

    Rip off on all machines spent 700. And never once did I get any real bonus

    Advice to Management

    Move out let real people run it get out criminals


  3. Helpful (1)

    "Don't do it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rivers Casino (Pennsylvania) full-time (More than 3 years)

    Pros

    Uuuuuuhhhhhh....That's pretty difficult.
    The one good thing is that everyone understands that they're all on the same sinking ship.

    Cons

    Backstabbing is rampant.
    No one seems to have a clue what's going on...Ever!
    Little room for advancement.
    You are treated as "the help".
    Players are usually angry for one or more reasons.
    HR simply doesn't care, and WILL retaliate.
    The "good" people ALWAYS move on to a casino who will value them.

    Advice to Management

    Please realize that the people that work for you are PEOPLE, and when they bring up an issue, wether good or bad, it does need to be addressed.

    Rivers Casino (Pennsylvania) Response

    Feb 20, 2017 – HR Director

    We appreciate your honest feedback. As you know, we strive to be a best place to work in Pittsburgh. When we fall short of that standard, we want to know about it, so we can work to improve. We will ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Mismanagement of Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Rivers Casino (Pennsylvania) full-time

    Pros

    Hard work not required to succeed.Constant job openings.

    Cons

    If you belong to the "In crowd" hard work is not required. Working hard places a target on your back makes the skaters look bad. The idea of "MINIMUM and Done" should not be embraced and definitely not taught to the next group of employees.

    Advice to Management

    Pull your head out of your backside and look around to see who is actually working and reward them instead of finding a way to dismiss them. If you treat your employees with respect, they will reward you by first off staying and secondly by embracing the patron instead of looking to see where the corporate knife is bound to spring,

    Rivers Casino (Pennsylvania) Response

    Feb 20, 2017 – HR Director

    We appreciate your feedback. As you know, we strive to be a best place to work in Pittsburgh. When we fall short of that standard, we want to know about it, so we can work to improve. We will pass ... More


  6. Helpful (2)

    "A lot of disappointment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Technician in Pittsburgh, PA
    Current Employee - Slot Technician in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rivers Casino (Pennsylvania) full-time (Less than a year)

    Pros

    Constantly moving, fast work environment. Not much else to say honestly. Opportunity for growth I suppose. Has a decent starting hourly wage.

    Cons

    Underpaid, doesn't try to fit your schedule, random shift assigning, terrible off days/hours, did not give me the shift I applied for.

    Advice to Management

    Hire more employees so the current ones aren't getting screwed constantly. Keep your promises.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Food and Beverage in Pittsburgh, PA
    Former Employee - Manager In Food and Beverage in Pittsburgh, PA

    I worked at Rivers Casino (Pennsylvania) full-time (Less than a year)

    Pros

    Salary, Benefits, Management, Great Atmosphere, Upbeat,

    Cons

    There are none that come to mind

    Advice to Management

    Keep up the good job


  8. "Glad I worked there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Pittsburgh, PA
    Former Employee - Table Games Dealer in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rivers Casino (Pennsylvania) full-time (More than 5 years)

    Pros

    Health insurance benefits are really good. Rivers has % matching 401k. I had great coworkers. Decent amount of paid days off.

    Cons

    As a table games dealer, you breathe in second hand smoke from the customers you are dealing to. Occasionally, having to deal with irate customers.

    Advice to Management

    None


  9. Helpful (1)

    "Don't waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rivers Casino (Pennsylvania) full-time

    Pros

    Can't think of one

    Cons

    Stay away from this place. Management doesn't care about their people. Turnover extremely high.

    Advice to Management

    Learn how to respect your employees. You might actually lower your turnover rate.


  10. "Love working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, good communication, 401k, great wages

    Cons

    No cons that I could think of.


  11. Helpful (2)

    "Great Location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beverage/Restaurants in Pittsburgh, PA
    Former Employee - Beverage/Restaurants in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rivers Casino (Pennsylvania) (More than 3 years)

    Pros

    Great Location, Beautiful Property, Amazing Views and great summer concerts, Steakhouse is pretty cool.

    Cons

    Lacking guest satisfaction, certain managers in HR are not very nice, and the wine list in the Steakhouse is a bit pricey.

    Advice to Management

    Get your head out of the numbers and focus on more guest satisfaction and employee motivation/incentives and cohesiveness and the numbers will come.



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