Riverside Community Care Reviews | Glassdoor

Riverside Community Care Reviews

Updated June 6, 2017
64 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Recommend to a friend
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Scott M. Bock
28 Ratings

64 Employee Reviews

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Pros
Cons
  • Low pay for the area, management was not always in-tune with the needs of the employees (in 4 reviews)

  • Any cons are things that are that way across all of human services (in 3 reviews)

More Pros and Cons

  1. "Emergency services clinician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician in Boston, MA
    Former Employee - Clinician in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Riverside Community Care part-time (More than 3 years)

    Pros

    Being able to work between hospital, community and schools resulted in being a great learning experience. Every day was something new. Coworkers are supportive and willing to help each other if needed.

    Cons

    Administration was going through a lot of changes which also impacted employees. Training to new employees especially those with little to no experience would be very helpful.

    Advice to Management

    More supportive of employees


  2. "Great place to work- would recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clincian in Dedham, MA
    Current Employee - Clincian in Dedham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riverside Community Care part-time (More than a year)

    Pros

    friendly, welcoming, supportive environment
    a great place to learn and grow professionally

    Cons

    some of the electronic systems are not as user friendly as they could be

    Advice to Management

    n/a

  3. "More stress than its worth!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Therapist in Needham, MA
    Current Employee - Family Therapist in Needham, MA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Riverside Community Care full-time (More than a year)

    Pros

    Some what flexible hours, some ability to choose your clients from the referrals

    Cons

    Low pay rate, long hours, expectation of working late in the evenings, no upward mobility.

    Advice to Management

    Learn how to listen to your employees with their needs


  4. Helpful (2)

    "High work demand, low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Out Patient Clinician in Cambridge, MA
    Current Employee - Out Patient Clinician in Cambridge, MA

    I have been working at Riverside Community Care full-time (More than a year)

    Pros

    Excellent staff with strong clinical skills, get to work with diverse population and company shows investment in diversity training and consultation

    Cons

    Pay is not sustainable, particularly in Fee for Service, emphasis on productivity makes it challenging to manage self-care


  5. "Program Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applied Clinical Specialist in Boston, MA
    Former Employee - Applied Clinical Specialist in Boston, MA
    Recommends
    Negative Outlook

    I worked at Riverside Community Care full-time (More than a year)

    Pros

    The company offered a decent benefits package. The people I worked with were all knowledgeable and caring.

    Cons

    There was a lack of support from the higher ups in the company. The company was very disorganized.

    Advice to Management

    Build relationships with people in other departments of the company to network and keep your eye on opportunities.


  6. Helpful (1)

    "Social Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in Dedham, MA
    Current Employee - Social Worker in Dedham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riverside Community Care full-time (Less than a year)

    Pros

    Good company culture, many people have been here for 5, 10, 15, 20+ years. I feel there is a lot of room for growth, Riverside is always hiring for new positions and programs. So many opportunities for training that are mostly free to the employee.

    Cons

    Salary is a bit low, would prefer to get paid more. Riverside needs to desperately put in the money to upgrade their Health Record System. It is unacceptable for a company this size to have programs that use Word Documents and Shared Drives for Client Notes.

    Advice to Management

    No recommendations at this time. My supervisors I have had are phenomenal.


  7. Helpful (2)

    "Rehab Advocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Clinician in Boston, MA
    Former Employee - Mental Health Clinician in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Riverside Community Care full-time (More than a year)

    Pros

    The people that we serve our wonderful. The lifestyle at this place and the people that we serve are what makes this place worthwhile. If you are into case management and are okay with mindless "clinical" work this job is for you.

    Cons

    clinically unsatisfying, insufficient supervision, management sugar coats everything, low pay

    Advice to Management

    Be more forthcoming

  8. "Fee-for-service clinician LMHC/LICSW"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinician in Upton, MA
    Current Employee - Clinician in Upton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riverside Community Care part-time (More than 8 years)

    Pros

    Caring compassionate focus for those we serve, ongoing positive individual and group supervision, support for harder cases, communication across team providers, decent benefit package, flexible work schedule, free and interesting CEUs, incentive pay quarterly, fun, creative, sincere work environment

    Cons

    Benefits for pt workers cost alot more, and fee for sevice model has no paid time off and no pay for cancellations/noshows.

    Advice to Management

    Offer less expensive benefits to part time employees and create more salaried positions forLMHC/LICSW


  9. Helpful (3)

    "Good first Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Support Counselor in Wakefield, MA
    Current Employee - Community Support Counselor in Wakefield, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Riverside Community Care full-time (More than a year)

    Pros

    Wiggle room for scheduling, training is good and chance to work in small team groups. also a good opportunity to go to other training's that are run by riverside. good place to start when getting out of school but not a long term stay.

    Cons

    Poor management, no pay increase ever, stuck at work if the other person does not show up and the on call managers do not care. no room for advancement.

    Advice to Management

    be more considerate of your workers


  10. Helpful (2)

    "Overnight Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Counselor in Newton, MA
    Current Employee - Overnight Counselor in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Riverside Community Care part-time (More than 3 years)

    Pros

    Benefits are great: holiday pay, sick time, vacation time, and personal time are all more than enough.
    The company invests in its employees and want to see them enjoying their jobs even if that means transferring to another part of the company for a job that they will be more satisfied with.

    Cons

    The shortage of mental health counselors has made requesting time off particularly difficult as managers have the authority to deny requests if coverage for your shift is not found. This seems to be more of a systemic problem than a company problem.

    Advice to Management

    Increasing employee relations may be helpful as it can sometimes feel like management is particularly distant at times.


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