RoadChef Reviews | Glassdoor

RoadChef Reviews

Updated July 10, 2017
35 reviews

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2.6
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RoadChef Chief Executive Simon Turl
Simon Turl
15 Ratings

35 Employee Reviews

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  1. "Aweful Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Chester, England (UK)
    Former Employee - Sales Assistant in Chester, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RoadChef part-time (More than a year)

    Pros

    Free meals
    easy to access site

    Cons

    No progression opportunity.
    Management don't care about the staff.
    Constantly miss paid.
    Constantly get put on late shifts to early Shifts.

    Advice to Management

    Pay more attention to your staff, the are clearly unhappy and you know it yet still do nothing to fix it, issues with staff are constantly brushed to the side when ever staff bring it to your attention and it demoralizes the staff and makes them not care about their job


  2. "Service station McD Crew"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RoadChef part-time

    Pros

    Very flexible hours, good for students, free hot or cold meal during break from McDonald's or any other restaurant chain in the service station, higher pay for U-18s than many others

    Cons

    Pay not good for over-18s, difficult to get to without own transport and company bus quite expensive

    Advice to Management

    - - - - - - - - - - - - - - - - - - - - - - - - - - -

  3. "The best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Sandbach, England (UK)
    Current Employee - Manager in Sandbach, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RoadChef full-time (More than 3 years)

    Pros

    Good and nice teamwork all the time

    Cons

    They need to try to believe more in their workers


  4. "Management friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RoadChef full-time

    Pros

    - Good pay
    - Overtime available

    Cons

    -Management swan around the place and do as they please
    -If you are not best mates with managers you will want to quit

    Advice to Management

    Remove the favouritism and follow guidelines


  5. "Terrible place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Norton Canes, England (UK)
    Former Employee - Anonymous Employee in Norton Canes, England (UK)
    Doesn't Recommend

    Pros

    Nothing good at all working here .. found one meal Allowance

    Cons

    Staff rude and unfriendly, end up getting all the shifts no one else wants, staff clicky, high turnover of staff


  6. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RoadChef part-time

    Pros

    Very fun and friendly people.
    Challenging during busy hours but very rewarding.
    Nice discount on everything inside roadchef.

    Cons

    Disgusting changing rooms.
    Roadchef franchises are in direct competition with one another so competition is more important than great customer service when a franchise underperforms.
    Very long commute to and from work in a minibus.
    poor wages.


  7. "WHSmiths Shop assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Taunton, England (UK)
    Former Employee - Sales Assistant in Taunton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RoadChef part-time (More than a year)

    Pros

    Good Hours, Good opportunities to work way up ladder to supervisory roles, most staff pleasant and lovely to work with, shifts pattern fair and well organised, easy to swap/change shifts

    Cons

    Some staff members very difficult to get along with and made work very difficult to enjoy a shift, site management often seemed to make changes within the shop without thinking about how it would affect the staff that actually work in the shop everyday

    Advice to Management

    speak more with the staff in shop when deciding on changes in shop, some of management coulee be more approachable to and not make some of the staff feel undermined when asking for help

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unit Manager in Strensham, England (UK)
    Former Employee - Unit Manager in Strensham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RoadChef (More than 10 years)

    Pros

    The people make it a good place to be

    Cons

    Hours,lack of staff,prices of the stuff

    Advice to Management

    Focus more on your employees rather then how much more money you can make from your costumers,because without good costumer service there will be no costumers


  9. "Depends on which site you work at I suppose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people to work with,
    Good company to work for

    Cons

    depends on how you work in the company


  10. "real life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dogsbody
    Current Employee - Dogsbody
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at RoadChef full-time (More than a year)

    Pros

    Good staff trying to make customers service the best,
    discounts,
    Food allowance £6.00

    Cons

    poor management, sometimes no breaks, working all hours back to back for little reward

    Advice to Management

    put your coffee down and help the staff,
    fix the equipment,
    Say please and thank you to the staff it does not hurt
    put more than one weeks rota up


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