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Roadie

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Roadie Reviews

Updated Dec 14, 2021

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Found 28 of over 51 reviews

3.9
71%
Recommend to a Friend
75%
Approve of CEO
Roadie CEO Marc Gorlin (no image)
Marc Gorlin
10 Ratings

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Ratings by Demographics

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  1. 5.0
    Current Employee

    Great company

    Dec 14, 2021 - Delivery Driver in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Delivery gigs are numerous and pay well

    Cons

    The weather or the weight of the product

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  2. 1.0
    Current Employee, less than 1 year

    Warning to new drivers

    Nov 8, 2021 - Delivery Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stack gigs, direct pay and variety of gigs

    Cons

    Zero advocacy for drivers. I’m a regular driver on multiple logistic accounts with 100% favorable ratings on all - including roadie. With over 50 100% favorable reviews on roadie and multiple badges it’s safe to say customer satisfaction has been stellar. One order I had a drop off to a secure high rise apt building with zero notes or way for me to get into the building. I called customer multiple times with no answer, so I placed the items in front of the door, took a picture at sent to recipients. Order must have been stolen or misplaced either way roadie blamed me and wanted me to resolve the issue days later and multiple gigs later with the recipient. As a regular drive on multiple apps doordash, ubereats etc. all of these companies will advocate for the driver and figure out a way to compensate the recipient or re deliver items. Not make the drive (whom was not his fault to begin with) resolve the issue. Use this story as a warning with Roadie. If you drive with them regardless of your driving status they will lock your account with one incident either your fault or not, there is zero driver advocacy. I will be copying this review on multiple platforms. Hopefully Roadie corrects this policy.

    2 people found this review helpful
  3. 5.0
    Current Employee, more than 1 year

    Great Company

    Dec 3, 2021 - Account Executive in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I’ve been at Roadie for almost two years. It has an amazing culture and leadership team. Best company I’ve ever worked for. (:

    Cons

    Typical startup growing pains at first but management is open to feedback.

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  4. 5.0
    Former Employee

    Great

    Dec 6, 2021 - Delivery Driver in Buford, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Dependable trustworthy caring loving great

    Cons

    Not available too many questions not enough clients

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  5. 4.0
    Current Employee

    Innovative

    Dec 2, 2021 - Data Scientist in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company hires lots of Smart people

    Cons

    Chaotic environment survive on your own

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  6. 5.0
    Current Employee, more than 5 years

    This company is a rare find!

    Oct 25, 2021 - Head of Marketing in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Smart people solving hard problems in a company with strong culture and lots of heart!

    Cons

    Like all start-ups, it's messy sometimes!

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  7. 4.0
    Current Employee, more than 1 year

    Good extra money when everything goes right

    Oct 4, 2021 - Delivery Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good extra income easy to use app

    Cons

    If theres a problem its usually unable to be corrected once you've accepted a gig so it will be cancelled instead of changes being made.

    Continue reading
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  8. 5.0
    Current Employee, less than 1 year

    Roadie is AMAZING!!

    Sep 10, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People/employee orientated Surrounded by genuine, humble folks Great work/life balance Unlimited PTO Remote work options Great benefits Good pay Outstanding support Excellent communication and transparency All voices are heard

    Cons

    It’s still a startup so it’s going to have its kinks, but that’s part of the fun! So it’s not entirely a con.

    Continue reading
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  9. 1.0
    Former Employee, less than 1 year

    Horrible

    Nov 20, 2021 - Delivery Driver in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are no Pros at rodie

    Cons

    I’ll give you one word horrible

    Continue reading
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  10. 1.0
    Former Employee, less than 1 year

    Driving for roadie

    Jun 17, 2021 - Delivery Driver in Racine, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay was great you are able to provide for your family and you're able to always keep money in your pocket for emergencies.

    Cons

    They do not treat the drivers with respect they locked my account for 15 days because of customer refused to pick up their order when you are a driver you want me to wait so long then you leave take the order back to the destination. They have these people called User Relation. That they tell you handle cases I don't think they exist they have rights in the policy for drivers that they do not follow. They don't give a damn about how many orders you have done how good you are with the customer they do not treat their drivers with respect. User Relation does not exist

    Continue reading
    2 people found this review helpful
Viewing 1 - 10 of 28 Reviews

Roadie Reviews FAQs

Roadie has an overall rating of 3.9 out of 5, based on over 51 reviews left anonymously by employees. 71% of employees would recommend working at Roadie to a friend and 59% have a positive outlook for the business. This rating has improved by 11% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Roadie employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Roadie. This rating has improved by 19% over the last 12 months.

71% of Roadie employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Roadie 3.8 out of 5 for work life balance, 3.9 for culture and values and 3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Roadie to be senior leadership, management, culture and the cons to be work life balance, benefits, compensation.

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